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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user lisav1245
New York
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I am so happy that I found FabKids online! The clothes are great and very stylish.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Lisa,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user marias724
Georgia
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

Tried for three months to get a refund for merchandise that was acknowledged as being received.

Date of experience: January 1, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Maria,

We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Ivy

Thumbnail of user sarahe1279
Canada
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

As a monthly member I find the products are Over priced. Often sizes are not available.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user bb604
Minnesota
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

T shirts are super think cheap cotton, underwear are fading and so not fit as advertised

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kahlil,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user heathert820
Washington
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I love how inexpensive I can get quality exercise clothing and choose to skip months easily.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Heather,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user jessied126
Iowa
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I purchased maternity items for my daughter. She loves them. Great quality and comfort and price.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessie,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user jamies985
District of Columbia
2 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

I love the quality of the items I've purchased. Plus they have fun and fabulous patterns!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Thank you for your review. We are happy to hear that you are happy with your purchase. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user austins498
New York
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Annoying to have to skip every month. Makes me dislike what is an otherwise great product

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

Thanks for sending your review! Your feedback about our product sizing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user annetteb560
Maine
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Everything is see through and size is not consistent in anything. The quality has gone downhill

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Annette,

We regretfully note that we have received your comments regarding the items that we have. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user justinc425
Florida
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I never got my order they resent the order about 30 days ago and still nothing

Date of experience: September 1, 2020

Thumbnail of user jesseh510
Missouri
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The shirts fit very well but the joggers do not. I've tried multiple sizes and types

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jesse,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user estelab19
Florida
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

It's a excellent opportunity to get good pieces of clothing, at a practical and fast way.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Estela,

We are happy to know that you are satisfied with our service. Have a fabulous day!

Best,
Jane

Thumbnail of user jessicas2519
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I prefer to purchase outfits, but I don't really ever find bras that provide full support.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

We appreciate your feedback on the fit of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user adamc1375
Illinois
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Doesn't tell u when they are charging u I cancelled subscription and got charged 60 dollars

Date of experience: July 16, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Adam,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our VIP program. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user davidm8134
Florida
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

Lot of running around no bother to any inconvenience comfortably " very movable for any comfort".

Date of experience: September 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user vickip285
Alabama
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Not at all clear about a $50 a month fee, even if you dont purchase anything.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vicki,

Your feedback about the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user maryf2402
Pennsylvania
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

You can't find a better workout pant than Fabletics. The quality is amazing. Fit is perfect.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user calliet12
Texas
1 review
1 helpful vote
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March 6th, 2021
Verified purchase

Package arrived way later then it was supposed to and customer service was very u helpful!

Date of experience: February 2, 2021

Thumbnail of user dawnc433
New Jersey
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Bridgewater is a great store. The staff is super helpful and they really know they're stuff

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dawn,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user jennah175
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Clothes often don't look as pictured on the site. Annoying that you can't skip on mobile.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenna,

Thanks for sending your review! Your feedback about our product quality and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user dianar400
California
1 review
0 helpful votes
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September 4th, 2020
Verified purchase

I love working out in these leggings! They are the best ones I have ever owned!

Date of experience: September 4, 2020

Thumbnail of user brookew176
Arkansas
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

The pants are see through which is not flattering and the bra doesn't have much support

Date of experience: February 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Brooke,

We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user carole1272
Tennessee
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Need to delete this service. Most products are for younger people.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 8, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Carol,

Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices and products we offer. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user linc22
Australia
1 review
2 helpful votes
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August 1st, 2019

Of the 5 things I ordered, I've kept 2. One set of leggings (a dark gorgeous green) went completely SHEER whenever any bending or stretching or squaring happened. And the sports "bra" (and I use the term bra extremely loosely) was a joke. I would be better off not wearing anything at all there was no support and it barely covered me.

And now for the absolute worst part.
Trying to return those other items!
I live in Australia and purchased through the website. Went through the returns process, followed all instructions, and then my parcel was returned to me for no reason. Only to call and discover that no the website is wrong and as I'm in Australia it's a different process (NO WHERE SAYS THIS). So now I follow the new instructions. I get a shipping label, and am to wait for an email with parcel pick up instructions to come within 24-48hrs. No email arrives. I call after 3 days, and they have to do it all over again and wait another 24-48hrs. The email doesn't arrive for another 3 days. I then reply with the chosen date/time that was requested and am told I'll hear back in 24hrs. IT HAS NOW BEEN 3 DAYS AND I HAVEN'T HEARD A THING. I called for a 3rd time only to be told they have no control over the pick up details emails and that it has to be escalated to management of which I will then need to call back a 4th time to find out what's happening in, you guessed it, another 24-48 hrs! They won't reach out to me, I have to call them. I have been trying to return these items for 3 WEEKS and have yet to even be able to do what should be a simple parcel return. At this rate, I'm wondering if I will EVER get my money back for these items I can't even wear let alone seem to return.
Absolutely ridiculous.

Date of experience: August 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Lin,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will be sending a private message to you shortly to assist you.

Best,
Ivy

Thumbnail of user brittnim11
Wisconsin
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Not impressed. Too much compression and too hard to move in.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brittni,

Thank you for bringing this to our attention. Your feedback on product availability and how they fit will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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