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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user joanneg471
North Dakota
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

I always have good experiences with Fabletics. The outfits I've gotten are always very comfortable

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanne,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user florencer82
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Good products for the price,nice variety and excellent customer service at the Legacy West store.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Florence,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user nicholasf400
Maryland
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Love the shorts, I would definitely buy them again and can't wait to buy more

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicholas,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ouritems! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user donnac1069
New York
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

Love the style but I should have gotten a medium they are a little tight

Date of experience: October 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Donna,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user jenniferb4383
Arkansas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Fabletics is great! I love their products and site. Easy use, easy returns, fast shipping!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you so much for loving our brand! We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user leanneb116
Canada
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

They charge you every month $69.95 but never send you any product or a refund!

Date of experience: April 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leanne,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user courtneym472
Massachusetts
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

I am a group ex instructor and these leggings have saved me! I love them!

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtney,

Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle

Thumbnail of user danielc3437
Daniel D.
Illinois
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

I have been given the runaround from both USPS and Fabletics regarding the whereabouts of my package which I never received.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user samr879
Massachusetts
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

It was good i think that i will buy from them again they make a very good product for my son

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sam,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user anaisp8
Indiana
1 review
0 helpful votes
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March 1st, 2024
Verified purchase
• Updated review

Great room for my girls! Better design then my last jumper purchase.

Date of experience: March 1, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Anais,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Should have ordered a long time ago
August 4th, 2023
Verified purchase
• Previous review

I have been looking for good fitting workout outfits. Love my piece's and will be ordering more.

Date of experience: August 4, 2023

Thumbnail of user joya72
Virginia
2 reviews
7 helpful votes
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June 12th, 2019

They are not clear how this works and they charge 49.95 a month for a VIP membership. That is not clear how you redeem. BUYER BEWARE BIG TIME!

Date of experience: June 9, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Joy,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Thumbnail of user jessicae31
Alabama
2 reviews
2 helpful votes
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April 3rd, 2023
Verified purchase

I order a few items that could come as a set and each item fit perfectly and did not disappoint!

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jessica,

Thank you so much for sharing your feedback. We're glad you're satisfied with your purchase and we always strive to provide our members with the best products. Have a great day!

Best,
Allison

Thumbnail of user aprilb616
Oklahoma
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love Fabletics! Everyone in my life knows that Fab is my jam and my daily go to for clothing!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user oliwiac
GB
1 review
3 helpful votes
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June 8th, 2018

Awful customer service, order arrived late and one item was missing which I was not refunded for. NOT WORTH IT

Date of experience: June 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Oliwia,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

Best,
Ivy

Thumbnail of user katiez312
Illinois
1 review
0 helpful votes
  • Send Message
January 8th, 2020
Verified purchase

Love the fit of the leggings! Opted to not get a compression fit this time and I am very satisfied!

Date of experience: January 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Katie,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user emilyw626
Kentucky
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

The fit is fantastic and holds up great during high intensity workouts and running

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user lemong13
California
1 review
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

I use the site via the mobile app. It loads slowly and crashes often.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lemon,

We are sorry to hear if you had a negative experience with our mobile app. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user claudiab385
Czechia
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Very happy with my purchase, love the choice of colors and type of fabric.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claudia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user clintons125
New York
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

Pants fit really well. True to size, and stylish. Great pants for the course.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Clinton,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user lizn101
Illinois
1 review
0 helpful votes
  • Send Message
August 9th, 2022
Verified purchase

I love this store! The people are great, and I always get attentive service!

Date of experience: August 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Liz,

Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user heathern166
Iowa
1 review
0 helpful votes
  • Send Message
September 30th, 2020
Verified purchase

I never got my refund of $49.95 for the monthly subscription I didn't want

Date of experience: September 4, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Heather,

We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user barbarac2501
Oregon
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

It was easy to order on line. I love the leggings and the bras.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

We are glad you are enjoying our products and the website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user terissew
California
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

Easy purchase, received earlier than anticipated. Item was as described. Fabletics makes it easy.

Date of experience: April 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Terisse,

We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user diannes457
Arkansas
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

I want to cancel. Didn't know it was a membership. Please help me cancel.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dianne,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user denisel863
Canada
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Always happy with clothes I receive. Sometimes I'm off with choosing the right size.

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Denise,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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