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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user christopherm2524
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Charged me without notice, or late notice I'm not writing 50 characters to explain

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for taking the time to leave a review and your feedback about the charge that you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user gloriar50
Washington
2 reviews
0 helpful votes
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September 1st, 2022
Verified purchase

Love Fabletics! Been with them for 3 years, outfits hold up well. Made well.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gloria,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.

Best Regards,
Clark

Thumbnail of user justinm1423
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Always a good clothing decision when buying clothes. Awful customer service but good products.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Justin,

Thank you for your feedback on our service. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user betteb56
New Jersey
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

The fabric was not "soft" and did not have an appealing "hand" to it.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bette,

Thanks for sending your review! Your feedback about our product quality and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user adrianav115
California
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The girls in the store were so helpful and found exactly what I needed.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Adriana,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user angelinam166
New York
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I forgot to skip my monthly offer. I was charged but never received anything

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Angelina,

Thank you for sharing your experience with skipping the month and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user denissen7
Maryland
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I always a great experience in-store and online please keep up the great work

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Denisse,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user vernonb118
Georgia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Material fits perfectly. Doesn't raise up conforms to my body material is incredibly soft

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vernon,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user caril33
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I was angry that my monthly draft was increased significantly with no advance notice.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cari,

Thank you for taking the time to leave a review and your feedback about the fee increase is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user ikneetd
California
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I love material. Quality is so good. I only use fabletics brand for workout

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ikneet,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user staceyc450
Texas
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Service was very helpful and had just what I was looking for. Great quality!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stacey,

Thank you for your review. We are happy to hear that you are happy with our service and quality. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user annw1041
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The fit if these merchandise are just right. I like the styles as well

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user antoniettek
New Jersey
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

The site makes it so difficult to cancel your membership! How do I cancel?!

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antoniette,

We're sad to know you'd like to cancel your VIP, but we can help! Our Member Services team will get in touch with you within 48 hours for further assistance.

Best,
Zeth

Thumbnail of user christineb1867
Florida
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Very nice and helpful with an issue I had with my leggings. Thank you.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for your feedback! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz

Thumbnail of user charlenea50
Florida
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Got a new fall look looks good on feels good too and so comfortable

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Charlene,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!

Best,
Nelle

Thumbnail of user jeanettew155
Pennsylvania
2 reviews
0 helpful votes
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February 11th, 2022
Verified purchase

I love everything that I have bought so far. Can't wait to buy more

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeanette,

We're glad that you are loving your purchases! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user allyssao3
Washington
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

I never received over half the items i ordered and it's been two months.

Date of experience: March 10, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Allyssa,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user ar721
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love the material. Hate the monthly withdrawals. Not conducive. I will continue to purchase.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anne,

Thank you for taking the time to leave a review and your feedback about the monthly withdrawals is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user katieb691
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 21st, 2022
Verified purchase

I love the quality of my outfit. The material is very comfortable and stylish.

Date of experience: March 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user crystalclearc
Texas
1 review
0 helpful votes
  • Send Message
December 2nd, 2021
Verified purchase

Goes above and beyond to help you find combinations and leverage the best deals

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!

Best,
Nelle

Thumbnail of user lawrencec623
Canada
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

I ordered on May 1. It's May 19 and the clothes still haven't arrived.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lawrence,

Thank you for sharing your experience regarding the order that you have not received. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user christinac1298
Ohio
2 reviews
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

I love the perks of being a VIP! Great sale prices on the items I wear and the fabrics (Powerhold & Motion365) I love!

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

It is our desire to keep you satisfied with our services, unique styles, and great quality products at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user abdulfataia
Tennessee
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

The products are good quality items
The shorts are my favorite

Date of experience: March 1, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Abdul-Fatai,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user scottw1294
Alabama
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The product is great… but I've been waiting for my order for almost 2 months. Grr.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Scott,

Thanks for your effort in writing a review! We are sad about the negative experience you had with your order. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user ianl297
Arizona
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I bought the shorts——came out way too small. And both pants weren't even the same length.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ian,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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