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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user meirag
Maryland
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The products I bought were priced well and the quality is superb!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meira,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user lazarog11
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very personable and always very helpful with all of the different styles

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lazaro,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user claudiac281
Mississippi
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I was looking forwards to receiving the leggings but it took three months before I received it.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Claudia,

We sincerely appreciate the feedback you shared regarding our shipping! We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.

Best,
Nelle

Thumbnail of user daniw50
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love all my fabletics leggings! Easily the most comfortable leggings I own

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danielle,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user julias923
Hawaii
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Do not like the payment policy if you miss skipping the month

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julia,

We appreciate the feedback you shared regarding our skipping option. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user barbarac1392
Michigan
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

The way they feel and the comfort that it brings to me

Date of experience: November 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Barbara,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user paytond5
Utah
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I love my Fabletics subscription! Everything I have gotten has been amazing

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Payton,

Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!

Best,
Nelle

Thumbnail of user bobbil60
Wyoming
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

They did not fit at all! They are not true to size. Very expensive for the quality.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Bobbi,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user ingridi8
Maryland
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Comfy, comfortable and the best material ever dry fast and squat proof

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ingrid,

Wow! Glad to hear that you're comfortable with your outfit! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Nelle

Thumbnail of user kenyah51
Florida
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Shopping online is easy and clothes are are made with quality fabric

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kenya,

Thank you so much for sharing your feedback regarding our products. We always strive to provide our members with the best quality. Have a wonderful day!

Best,
Allison

Thumbnail of user gerardg316
New York
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Always a great product, sent in a timely manner…construction, quality & style in all their clothes!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerard,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user alejandrob170
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I don't have time to claim but I never received my item

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Alejandro,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user lissf1
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The bottoms are so comfortable and I like a lot the colors!

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Liss,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user francesm527
New York
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Very satisfied with the service and all the products from you guys

Date of experience: August 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Frances,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user lisac3713
Kentucky
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Great, high quality products! Great membership sales! User friendly website. Fast shipments.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user maggies269
Wisconsin
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Everything I've ever ordered is great quality. I've never had an issue.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maggie,

We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user teresab1135
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Products were a great value and staff was very friendly and knowledgeable.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Teresa,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz

Thumbnail of user charlesm2616
Arkansas
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Ordered pants they came on time and they also hinted me down

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user brittneys148
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

You continue to deliver on time and fabulous outfits. They are great quality and a great price.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittney,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user chaliseh
Illinois
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Love the options for prints and colors.
I'm always surprised and satisfied

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chalise,

We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user kalynt4
Iowa
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Love my fabletics store! Always so kind and the store is clean

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kalyn,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience at Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user carolineg296
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Won't let me cancel and keeps charging my card. Deals are terrible and leggings are bad quality.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caroline,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user katiep438
Georgia
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Last purchase sneakers. Took 3 weeks to get. And subscriptions to purchase items is not for me.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Katie,

We value the comments you made about our shipping time frame and the VIP membership. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user kristya78
Louisiana
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

I love all the products I order. Fabletics are my favorite leggings!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kristy,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user jeanettef93
Idaho
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

When I have placed my credit order it usually takes about three weeks to get my order

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeanette,

Thank you for the feedback! We are sorry to hear about the inconvenience you have experience concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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