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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user andrewc1969
Pennsylvania
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

It is very hard to cancel membership. I attempted to cancel via chat and was disconnected.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user monitm
California
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Product is not competitive. Sizing is all over everywhere... hard to know what size to order.

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Monit,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user michaelr4837
Oregon
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

All around great products for both men and women. Also, great customer service in-store and online.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michael,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user lorao19
Indiana
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I love the styles and colors of fabletics my favorites are the oasis and pure luxe

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lora,

Wow! Thank you for such a wonderful review. We appreciate your time to share how satisfied you are with our products. That is what we always aim for your satisfaction.

Best,
Bella

Thumbnail of user christinah935
Canada
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Thank you for your time and patience

I appreciate your ability to be kind and help.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

It’s great to read your feedback about our Member Services Team and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Mary

Thumbnail of user katej204
New York
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I love the variety of outfits, recommendations and ease of finding great clothes on the site.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user caylal8
Florida
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

The products are generally fine, but the delivery is very slow and customer service is lacking.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cayla,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user charless2793
New York
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Was easy to use and worth it if the clothes fit. The entire process was flawless except the sizes

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user lisao957
Canada
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Website is easy to navigate and place order. Order arrives quickly.

Date of experience: May 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

​We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user erica923
Minnesota
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Always a great atmosphere! Thank you for all that you do!

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eric,

Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user sammaranhs
California
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

The legging make me sweat and the jogger material is cheap

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sammaranh,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user christad13
Florida
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

Love love love every purchase... if it were not for the 9,000 emails a week it would be a SIX STAR RATING.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christa,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user lindsaym298
Canada
2 reviews
0 helpful votes
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May 24th, 2022
Verified purchase

Everything is so beautiful and fit's perfect The fabric is heaven

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lindsay,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a great day!

Best,
Mary

Thumbnail of user lesliem798
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Look good feel good. Love them. Would recommend to a friend

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user darleneb370
Florida
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I love the way I look in my top.my smile lit up when I put on the whole set.

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Darlene,

Glad to know that you like the styles of our top! We always want to create unique designs for our valued members like you!

Best,
Bella

Thumbnail of user chaseu7
Nebraska
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Still waiting on shipment and is just says on its way.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chase,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jessicam3745
Tennessee
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Quick and easy I love how side and good these feel

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jessica,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user ryank1069
Illinois
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

I loved every product I ordered and they fit great. Great price for great quality

Date of experience: January 1, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Ryan,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user lisab4053
Canada
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Delivery of my order was super quick & loved my purchase.

Date of experience: August 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user alisiam13
California
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

I did not care for the fabric. It's not very breathable.

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alisia,

Thank you for the feedback! We are sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.

Best,
Jane

Thumbnail of user cameront105
Georgia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I appreciate all the sales, i am a stylish broke boi

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cameron,

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark

Thumbnail of user jays1412
Maryland
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The fit that I saw on the commercial was very misleading

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jay,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit of our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user debbied801
Texas
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

I kept trying to find out how to return and exchange.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the return and exchange process.

Best,
Renz

Thumbnail of user christopherb1921
Georgia
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Good site with quality wear, member credits is a good perk!

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user christined1474
Massachusetts
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Where is my product? There is no follow up or updates!

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with our shipping. We’ll be sending you a private message right now. Thanks!

Best,
Clark

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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