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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user debbieh1121
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Love the products but you seem to make it harder to skip the month now.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for sharing your experience with our products and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jamies1164
Ohio
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Response time was slow and it was hard to find what I was looking for

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

We always aim to deliver a great experience. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user nicolam210
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I do not like if you are not buying anything you have skip each month

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicola,

We appreciate the feedback you shared regarding the skipping option we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user jennicag1
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The fabrics used were poorly described, so I only wear half the stuff I ordered.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user andrest52
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Excellent experience, the merchandise is very good and the delivery time is what we expected

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andres,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kadek7
Kansas
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I had a mostly good experience, I just had trouble figure out what sizes for

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kade,

We appreciate the feedback you shared regarding the sizes of our products. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user leonag35
Canada
0 reviews
0 helpful votes
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January 11th, 2022
Verified purchase

I love the quality and the feel of everything I buy there! Great fit too!

Date of experience: January 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leona,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user piperh13
Hawaii
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Everyone is so friendly and I love shopping here. The new stuff is the best

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Piper,

Thank you so much for your positive feedback! We are very glad that we were able to satisfy your needs! We appreciate the time you took to share your experience with the other members. Hope you have a wonderful day!

Best,
Allison

Thumbnail of user mandyw60
Ohio
2 reviews
0 helpful votes
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August 1st, 2023
Verified purchase

They don't give you the option to cancel, no call back, no option on website.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Mandy,

We regretfully note that we received your feedback regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user jeffm2030
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I never got the product. You sent it to me twice and it never arrived.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeff,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user brendaw1741
Washington
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I have never received my order! I have already sent one email with no response

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brenda,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user chuckv45
Maryland
2 reviews
1 helpful vote
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September 1st, 2022
Verified purchase

Product was what I expected and, then I was hit with a monthly charge. No

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thank you for sharing your experience with the monthly charge. Your feedback will help us know what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Thumbnail of user brittanyl465
Massachusetts
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The materials used now are nice, but either way too soft or way too firm.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user franciscot71
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

They do not have good promotions to their members And too expensive for their members

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisco,

Thank you for writing a review! We are sad to know that you are not pleased with our prices and promotions. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user marrantza
New Jersey
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Fabletics is the most comfortable Gym clothes that I own. I just like the material.

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marrantz,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user andys700
Pennsylvania
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Scrubs are comfortable and fit true to size. Prices are not overwhelming compared to others.

Shipping
Quality

Date of experience: September 4, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Andy,

It is our desire to keep you satisfied with our great products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user jeannettek44
Mississippi
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Great product! Easy site to shop or cancel order. Easy to skip a month too.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeannette,

We're so glad that everything worked out for you. We here at Fabletics do our best to provide great services and products to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user robink564
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love all my Fabletics clothing - fits great, washes great and lasts without pilling and stretching!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robin,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Thumbnail of user gretchenm146
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love the quality of the product. Love how it fits to my body so well.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gretchen,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jenna94
Canada
2 reviews
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

My orders were always quick, affordable and gorgeous! I absolutely love, love, LOVE this line!

Value
Shipping
Quality

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenn,

It’s great to read your feedback and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Mary

Thumbnail of user rheah22
North Carolina
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

After receiving a defective pant the team quickly resolved and I received a new pant!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rhea,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user taniac144
Canada
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Love their leggings and everything else I purchase. Don't get leggings from anywhere else now

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tania,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user clovesn
Massachusetts
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase

It's a really like it! It fit very well nd the fabric is very good

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cloves,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user keithm1151
Hawaii
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Easy purchase and wonderful fits. The pants are very comfortable and the tops fit well.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Keith,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user qw15
North Carolina
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

Easy to shop and very hard to select items due to such a beautiful selection.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Q,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products we offer to our members. It has been a pleasure doing business with you! Have a great day!

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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