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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user tammies85
Missouri
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

I always find something that I like in the store and I love how the leggings fit me.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tammie,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user christinew664
Colorado
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

The gals at the Scottsdale AZ store were so helpful and patient! Love the quality of the leggings.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user deenap31
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I like the leggings but most of the time, they were out of stock for the style and size I wanted.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deena,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user rachelleo19
Iowa
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

I was greeted as I entered the store with a smile. The staff was very approachable and helpful.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachelle,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user chrishekiap
Texas
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Love my fab love the way it looks and feels. Its fits very well. I am very happy with my fab

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Chrishekia,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Thumbnail of user elizabethr2117
Illinois
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Items I want are often out of stock and the items I do purchase often don't fit well.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user nickr871
California
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

Who do I talk to to fix this? Why am I being charged every month when I am not purchasing anything?

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nick,

Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user maryt2530
Massachusetts
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

2 items I ordered I love and 2 I do not like the fit but haven't had time to return.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Mary,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user carmenu30
Ohio
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Very understanding. Helped with My issue. Very fast service. Polite

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carmen,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user bonniep421
Idaho
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I didn't care for the fit or fabric. I chose to return the pants.

Date of experience: April 1, 2023

Thumbnail of user owenm154
Indiana
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

They are comfortable and they store my phone snug and tight when I go on runs and I love them

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Owen,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user joed1527
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Very satisfied with the quality and price of the pants and joggers I bought.

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joe,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user shirleyh777
Canada
2 reviews
1 helpful vote
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May 23rd, 2022
Verified purchase

Happy with the price and overall experiences and the look of Fabletics so far

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shirley,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user carinac22
Pennsylvania
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

I love everything that I bought from you guys and everything fit so perfect.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Carina,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user bobbit27
California
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

Your product is amazing! The fit is perfect & comfortable!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bobbi,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and sizing.

Best Regards,
Clark

Thumbnail of user aileeno13
New York
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

Pleasant customer service. I found all the items I needed.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Aileen,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy

Thumbnail of user connorb119
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

New customer deals are better than deals recurring customers get

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Connor,

Thank you for your review. Our Member Services Team will contact you right away to assist you with the promotions we have available.

Best,
Renz

Thumbnail of user weotts
California
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

No horrible cloths don't fit properly and trying to exchange them to to hard

Date of experience: October 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julie,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user chichia5
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

My items arrived before i expected. They arrived within 2 weeks. I was impressed

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chi-Chi,

Thank you for the great feedback on our delivery! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us.

Best,
Mary

Thumbnail of user caydenj4
California
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Great team at the store and great quality of clothing

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Cayden,

Thank you so much for your amazing review! We value feedback like this because it motivates us to enhance our products and services even more! We are delighted that we were able to meet your requirements. We hope you continue to have a wonderful time with us in the future. Have a wonderful day!

Best,
Kim

Thumbnail of user a.m2
Canada
1 review
0 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

True to fit:)
Easy to order though larger sizes hard to find products sometimes.

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alyssa,

We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback regarding our selection is essential to us. Right now, we'll send you a private message.

Best,
Clark

Thumbnail of user adrianaa155
California
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Such an easy purchasing experience. Everything was straightforward and easy.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adriana,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user brunad11
Florida
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Great selection of workout clothes, great style, and good quality.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bruna,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user inag25
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

The items I purchased are very comfortable. I am very happy with my purchase.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ina,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Allison

Thumbnail of user kathye322
North Carolina
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

My delivery was delayed with no explanation and no updates.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kathy,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the shipping time frame. Our Member Services Team will get in touch with you right away.

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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