• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.1 stars from 11,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,261
View ratings trends
228
See all photos
How would you rate Fabletics?

Reviews (11,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user dellyss
California
1 review
1 helpful vote
  • Send Message
April 1st, 2023
Verified purchase

Terrible customer service they literally charged me when I told them not too garbage company

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dellys,

Thank you for bringing this to our attention. Your feedback on a charge will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user anthonyb2092
Washington
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Love 'em wish I had a pair for every day at the gym

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anthony,

Thank you for the great feedback on our products It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.

Best,
Mary

Thumbnail of user alexandram395
Canada
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Good clothing but having to skip the month every time so I don't get charged is very frustrating.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexandra,

Thank you for taking the time to leave a review and your feedback about our skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user sharona1753
Illinois
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Sales for VIP members are always the best deals! Great quality exercise apparel.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sharon,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user maxd176
Florida
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Excellent stretch fabric! Very comfortable and of amazing quality... Highly recommend it! A+++

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Max,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user shawnp240
New Jersey
2 reviews
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Wonderful items, great fit & prices. Will be purchasing again.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user camelliaw1
South Carolina
1 review
0 helpful votes
  • Send Message
December 1st, 2020
Verified purchase

Buy when you want it not just take my money and tell me to choose something

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Camellia,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user ajn37
Nevada
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

VIP service does not include all the sizes and it is expensive.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello AJ,

It is with great regret that we received your feedback regarding the sizes and the prices of our products. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user kimw1156
Canada
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Love your fabric great customer service only wish you have more colors in stock.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kim,

Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.

Best,
Tina

Thumbnail of user daniellel504
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

The website is always difficult to use and you run out of things so quickly!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danielle,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user blairj27
Florida
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

In today's day n age it seems unrealistic that every Fabletics order takes a minimum of 2 weeks!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Blair,

Thank you for sharing your feedback about the shipping process! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user danetteb6
Hawaii
1 review
0 helpful votes
  • Send Message
June 1st, 2020
Verified purchase

Great customer service and wide variety to choose from

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Danette,

Awesome! JustFab promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you. Have a great day!

Best,
Nelle

Thumbnail of user christinew1368
Oregon
2 reviews
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Product came quickly and was Great quality. Would order more from that line in the future

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christy,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user francisc357
Minnesota
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Took 10 years to come. Matter of fact it still hasn't came. Good ahh deal tho

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francis,

We are glad you are enjoying our promos! Your feedback about our shipping timeframe is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user ameliap74
Georgia
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Good knowledge about product, polite, friendly and open to achieve goal

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amelia,

Thank you for the positive feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user allisonq24
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2023
Verified purchase

I love Fabletics! They have the best workout clothing.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Allison,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user angelap1328
Iowa
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

The associates are wonderful! They go above and beyond for their customers!

Date of experience: May 26, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Angela,

It’s great to read your feedback about our Member Services Team and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Allison

Thumbnail of user anneh733
Colorado
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

One item generally doesn't fit or comes.as advertised but returns are easy

Date of experience: May 26, 2022

Thumbnail of user adamr820
North Carolina
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Not a fan of the subscription model and have found sizes vary different by style.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Adam,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user deannab315
Kentucky
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

I had a great experience and will definitely be ordering more in the future

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deanna,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user aaronk424
Georgia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Still haven't got my package. It's been almost 2 weeks.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aaron,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user nathanw443
New Mexico
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Was really disappointed, not worth the money, might as well go to a tj maxx

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Nathan,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user colbym50
Colorado
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Was supposed to have 3 pair of underwear and only received one

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colby,

Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you shortly.

Best,
Dean

Thumbnail of user garyb1807
Massachusetts
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Everything I have ordered fits and very comfortable.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gary,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our products and our sizing.  

Best Regards,
Clark

Thumbnail of user brittanym611
Georgia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

No help with shipping order going to wrong address

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?