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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,776)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user time356
Colorado
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

The customer service was great and extremely helpful.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tim,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user sandram1072
Iowa
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Easy website to shop. Quality materials. Love the side pockets.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!

Best,
Mary

Thumbnail of user eugeniak28
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Weather online or at the store my experience is always great!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eugenia,

Thank you for sharing your great experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Thumbnail of user fabioc57
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Wish there was a bit mor variety. Love the product

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fabio,

We appreciate the feedback you shared regarding the options we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user fatimah59
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

My past couple of orders have been very delayed. Clothes are cute and good quality.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fatima,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly to further assist you.

Best,
Dean

Thumbnail of user jaydenp21
Arizona
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Good stuff. Quality. Enjoy the membership and VIP options.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jayden,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user donnas2948
Kentucky
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Ease of ordering, and returns trying to figure out what was my size.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user edwards1088
Florida
1 review
0 helpful votes
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June 7th, 2021
Verified purchase

Great product and staff! I love shopping here so much!

Date of experience: June 7, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Edward,

Thank you for sharing your positive feedback! We are happy to hear that you are satisfied with our products and services. Have a wonderful day!

Best,
Nelle

Thumbnail of user franciennak
Arizona
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Always receive product in very good condition, and as stated when I check out!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Francienna,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user jd1015
Michigan
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Fabletics trying hard to compete but they are simply not there yet.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello JD,

Thank you for your honest feedback! For further assistance, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user kirkb184
Massachusetts
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Worth the hype! Breathable, comfortable, and stylish

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kirk,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user colinm416
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Predatory subscription services suck and are anti consumer

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colin,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user joshg409
Texas
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Difficult to cancel
Awkward purchasing system
Regret signing up

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Josh,

It is with great regret that we received your feedback regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user fabiolam46
New Zealand
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Love Fabletics, great prices, quality and customer service

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fabiola,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user johnb9941
Colorado
1 review
0 helpful votes
  • Send Message
November 3rd, 2022
Verified purchase

Totally impressed with the low price, and great quality!

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user tenesham6
Minnesota
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I love fabletics they are the cutest high quality most affordable brand.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Tenesha,

It is our desire to keep you satisfied with our quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user simonel83
New Jersey
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Packages always on time experience is splendid proud to be a member of fabletics

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Simone,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user halimatb1
Maryland
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

True to size, after washing it's still d same. Will definitely recommend

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Halimat,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user arnalisg
Illinois
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Arnalis,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user donnac2374
Georgia
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Charges were made without my permission and I called they took it off then later recharged me

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thank you for your business. For assistance with the charges, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user danieln1214
California
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

The clothes fit as advertised and look great! I have no complaints.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Daniel,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user angelau587
Indiana
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Ads have super cute prints then they are never in stock.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We appreciate the feedback you shared regarding the options we have online. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user kelseyt100
Alabama
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I love all the products from Fabletics! Great quality and material!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kelsey,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user annes1309
Canada
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Received my order in lest than a week Everything is great thank you

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anne,

Thank you for the great feedback on the prices we offer and the fabrics we have on our products! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.

Best,
Mary

Thumbnail of user gilberta100
California
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Perfect fit and satisfied with my purchase. Will be buying more very soon

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Gilbert,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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