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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jenniferd2308
Canada
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Helpful courteous assistance with my return. Answered question in timely manner

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user selenab58
New York
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Fast delivery and great products very happy with my purchases

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Selena,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user norinen1
New York
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

I prefer less form-fitting items now.
The shipping experience is fine.

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Norine,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product we offer. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user tannerf22
Wisconsin
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Customer service at the in person store was great with returns!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tanner,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user melissat1409
Florida
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

They only offer you discounts on the first vip order, then after that everything is expensive

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Melissa,

Thank you for bringing this to our attention. Your feedback about the prices we offer will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user claudiam483
California
2 reviews
0 helpful votes
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July 2nd, 2022
Verified purchase

Even gaining and losing weight pants fit great still. Always feel comfy in them

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Claudia,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user karir81
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Great customer service, Delivery comes on time, Perfect fitting.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kari,

Thank you so much for the great feedback! We are happy to know that you love our products and services! Have a great day!

Best,
Dean

Thumbnail of user patriciah2607
Virginia
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Horrible customer service. Charge you double for shipping. Worst Program that takes your money.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Thumbnail of user alecy
Indiana
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

I ordered weeks ago and still have not received my merchandise.

Date of experience: June 21, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alec,

Thanks for writing a review regarding the status of your order. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user zackb239
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Great experience shopping here, wish they had more items in my size

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Zack,

Thank you for writing a review! We update our selections in the first week of the month. Check it to ensure that the " New Released' items in your preferred color are available especially for the upcoming season. We are currently working on bringing in the latest newest trends.

Best,
Jane

Thumbnail of user camillek47
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I received very helpful service when confronted with a shipping and delivery issue

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Camille,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user patriciaw2367
Pennsylvania
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Everything that I have purchased from Fabletics has been beyond awesome! Thank you!

Date of experience: December 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user lesleym168
Texas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I have absolutely loved every single thing I've ordered! Will continue to order monthly!

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lesley,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user nancyh1954
New Jersey
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Very surprised great fit and fabric. Will be a life long customer

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nancy,

Awesome! We're happy to provide you with a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a great day!

Best,
Dean

Thumbnail of user daniellem425
Connecticut
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Everything I have bought from there has fit perfect! So comfy and soft :)

Date of experience: September 1, 2020

Thumbnail of user lyndah213
Texas
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Amazing quality, great value for money and incredibly flexible membership program.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lynda,

We are glad you are enjoying our VIP membership! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user elicag
Missouri
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

All the leggings I have gotten fit me great and are comfortable?

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elica,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user reganr3
Canada
3 reviews
1 helpful vote
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February 11th, 2022
Verified purchase

I love all my purchases from fabletics, have re-ordered several different leggings

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Regan,

We're glad that you are loving your purchases! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user talyai
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Great products and service, will continue purchasing

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Talya,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Renz

Thumbnail of user giovannag25
California
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

The products are usually good and they arrive right away

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Giovanna,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user asias19
Missouri
2 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase

Best leggings I own! It's easy to purchase and the clothes are great quality!

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Asia,

Wow! We appreciate you sharing your wonderful shopping experience with Fabletics! We're glad to hear you're satisfied with your leggings! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user danac213
California
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

I love the oakbrook store everyone is so nice there

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dana,

Wow! Thank you so much for sharing your wonderful experience with our store associates! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user gretal64
Pennsylvania
1 review
1 helpful vote
  • Send Message
March 3rd, 2020
Verified purchase

Great quality and fit. I only buy my work clothing from Fabletics. Never disappointed!

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Greta,

Thank you for writing positive feedback! We're so glad to hear that you're satisfied with the quality of our products and everything fits well! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user chrism3791
Colorado
1 review
0 helpful votes
  • Send Message
February 5th, 2023
Verified purchase

Great products, easy to navigate website and order!

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user tanyat254
New Mexico
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Love the designs and materials used. Variety of colors, but would like loose fitting shirts/tanks.

Date of experience: August 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tanya,

Thank you for sharing your feedback regarding the product availability! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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