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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user angelinas186
Colorado
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Just miss the ultra thick power hold material. That's what made the leggings special and so long lasting and high quality. Hopefully they go back.

Date of experience: October 2, 2024

Thumbnail of user agnese36
Connecticut
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Kaltrina! What a pleasant and friendly staff! I had the most positive experience. She was beyond helpful and really engaging. Her positive and very friendly attitude will go a long way. Should be modeled.
She helped with an exchange as well as purchase. I asked for her opinion on how the outfit looked / fit on me.
She is an employee that is clearly looking out for the best interest of the company. Her colleague was wonderful as well.

Date of experience: September 4, 2024

Thumbnail of user teresaf875
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

My 6'5"" tall man loves the produces from this company but it's vey seldom that merchandise in his size is available. Talll with an in seam of 32" or longer if available, sell out and are not stocked in the stores.
We do very much like the items we have successfully purchased in his size.

Date of experience: September 2, 2024

Thumbnail of user michelleg2778
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Seems like the quality styles sell out almost immediately at the beginning of the month.
Would also love to see more items made with natural fibers

Date of experience: October 1, 2024

Thumbnail of user claudios71
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Just prices are not up there with quality says girlfriend, you can get a lululemon product top quality with the membership and price you pay, rather not pay the membership and just buy if you really like something or just explore different brands without you having to check in every month, feels predatory for women.

Date of experience: September 1, 2024

Thumbnail of user fredw584
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There was not enough help in the store and I could not distinguish between staff and customers because the staff had no visible Fabletics ID. Also, I needed assistance updating my profile, since I was using their website on my phone and not the app, they advised they couldn't help because they only knew how to use the app. They asked several others in the store, but no one could answer my question. Not helpful and disappointed.

Date of experience: September 2, 2024

Thumbnail of user maryh5410
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I placed my membership on hold until December, where I will purchase several items for my daughter-in-law's for Christmas gifts. The process was simple and I recommend Fabletics for their excellent customer service and for their high quality products.

Date of experience: September 5, 2024

Thumbnail of user alexh1511
Pennsylvania
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Website is very slow to load, supper laggy, and caters to women over men even though they are an "inclusive" brand.

Date of experience: October 3, 2024

Thumbnail of user almab182
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I had messaged customer support about my order. I had a promotional order with a bathing suit for $10 and I order an extra bathing suit and some shoes. I returned one of the bathing suits and shoes and kept the bathing suit was interested in keeping. I got charged regular (discounted but not promotional price) for the bathing suit I kept and got refunded $10 for the suit I sent back. I never got a solution to this matter just explanation of what I already knew from customer service. I decided to send back the bathing suit I was going to keep since I was unhappy with not getting the promotional price as advertised.

Date of experience: September 3, 2024

Thumbnail of user soniaf166
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality of the items selected is wonderful, however color choices and options in my size were limited.

Date of experience: October 1, 2024

Thumbnail of user jemeliab
California
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Fun time shopping & even better time getting all dolled up to get fit!

Date of experience: October 26, 2024

Thumbnail of user heatherm2708
Florida
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I loved fabletics a when I was younger. I'm a mom of two now and decided to go back recently to get my fitness wardrobe revamped. I think I'm just out of your market now. A lot of the clothes did not look good on my 40 year old body. I think I'll let the 30 year olds keep rocking the Fab and I'll stick to my full tops and mid waist pants. Keep being fab and I'm going to reside to being 40

Date of experience: September 2, 2024

Thumbnail of user andreab2047
Utah
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I ordered a matching set. And they are definitely two colors of blue and it is very noticeable. I also could not find a way to return them.

Date of experience: October 4, 2024

Thumbnail of user jenniferp3358
New Mexico
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I and many of my family and friends have noticed a decline in quality. I personally am disappointed in the screen print / iron on of the t shirts pants and jerseys. I currently limit my purchases and look elsewhere when looking for top/better quality.

Date of experience: September 1, 2024

Thumbnail of user abhishekc45
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The customer care isn't of any help. They told me they refunded the money to my bank account. But, was instead given back as credits.

Date of experience: October 1, 2024

Thumbnail of user crisd46
Minnesota
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I was charged twice, I spoke with someone at fabletics who assured me a credit. That was well over three weeks ago and still nothing.

Date of experience: October 1, 2024

Thumbnail of user lilip26
Kentucky
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

High quality items for affordable prices. My husband and I love fabletics materials, styles, and customer service!

Date of experience: October 2, 2024

Thumbnail of user teresah1487
Texas
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

Great products, awesome customer service. I couldn't ask for better fit. Love the material.the colors and the fashions.

Date of experience: October 4, 2024

Perfect in every way
May 18th, 2024
Verified purchase
• Previous review

I love the way they fit, customer service, and everything about them. They have the colors you want. I wouldn't wear any other brand

Date of experience: May 8, 2024

Thumbnail of user kristynp23
Wisconsin
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great quality but the selection of the things that I want is poor. The items that are my style never have my size so I just end up buying things to buy things instead of buying what I want. Scrubs are great though!

Date of experience: September 2, 2024

Thumbnail of user scotth3047
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I was very happy with my order but was unaware of the membership fee every month. I'm like a lot of Americans now living pay check to pay check and can not afford the $69 dollars a month. I'm sorry but this is something I just can not afford.

Date of experience: September 1, 2024

Thumbnail of user nikkiw274
Georgia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

As a new customer to fabletics you get the VIP discount. First pair of scrubs $19, great deal. However after that the scrubs are expensive. The quality of the scrubs are not worth the regular price after the VIP promotion

Date of experience: September 2, 2024

Thumbnail of user juliel1827
Oregon
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I LOVE my leggings but sadly I had to return some items and have yet to receive my refund. The chat won't seem to connect and I haven't had time to call. I got the email saying they got the items but we are at 2 weeks with no refund.

Date of experience: September 1, 2024

Thumbnail of user christiann348
New York
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I get member credits each month. I would buy every single pair of the One pant in each color BUT they NEVER have my size in anything but Khaki. At least give an option to "alert" customer when size is in stock. But I do love the pants 🤣

Date of experience: September 1, 2024

Thumbnail of user christianr721
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I primarily use my shorts for gym and basketball. I've only owned the shorts for a couple weeks and they already ripped. I've owned shorts for years before the showed damage. I'm just grateful that I didn't pay full price for these

Date of experience: September 1, 2024

Thumbnail of user reynelb
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

The VIP member points, discounts gets messy when trying to do returns and buy other items that are not in the store

Date of experience: October 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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