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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jeromee69
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy items for the entire family and everyone loves the quality

Date of experience: October 1, 2024

Thumbnail of user nicolam267
Jamaica
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The clothes is amazing i just don't like the charges after purchasing

Date of experience: October 1, 2024

Thumbnail of user connore48
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Great membership intro prices. Great quality! Wish I would have ordered more.

Date of experience: October 1, 2024

Shorts
July 5th, 2024
Verified purchase
• Previous review

Great deal and great quality! I ordered several pair to try out all the different styles and liked them all.

Date of experience: June 25, 2024

Thumbnail of user kellyp1606
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics! The website is awesome and so are the products.

Date of experience: October 1, 2024

Thumbnail of user angelab3539
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality and options have declined over the past year or so-

Date of experience: October 1, 2024

Thumbnail of user aimeec182
West Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great products at a great price. The fabrics are soft and comfortable.

Date of experience: October 1, 2024

Thumbnail of user markp3704
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

High quality product, true sizing, and the shipping was fast and efficient

Date of experience: October 1, 2024

Thumbnail of user lauraj1736
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

As a personal trainer and cycle instructor at Trufusion in San Antonio I need my fits to be consistently comfortable and super cute. I get that here with Fabletics. Very satisfied and loyal customer. LoLo

Date of experience: August 1, 2024

Thumbnail of user cindym2168
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Had no idea one purchase would automatically sign me up for a membership that cost $60 a month. And when I called to inquire, I was told yes, it was in "fine print" when I placed the order. Admitting it was in "fine print" tells me they know this is a sneaky practice. I called my bank to dispute the charge and got my money back.

Date of experience: August 1, 2024

Thumbnail of user arizor
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been trying to do an exchange for the longest time now. Every time I have gone into the store, they don't have the style or size I'm looking for. Neither online or in store. A waste of my gas and time to check each time. Kind of makes this membership useless.

Date of experience: August 1, 2024

Thumbnail of user christianr732
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website was east to use. The shorts were on sale, and were very high quality

Date of experience: October 1, 2024

Thumbnail of user kayleighb51
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love their leggings and sports bras! Only thing is their short leggings are still so long!

Date of experience: October 1, 2024

Thumbnail of user jeffreys2446
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

Was going to order a pair of that new bright blue rip stop shorts limited inventory, maybe make that color in a different style short

Date of experience: September 5, 2024

Delivery times
May 1st, 2023
Verified purchase
• Previous review

Products are good. Delivery times are unacceptable. Post office takes forever.

Date of experience: May 1, 2023

Thumbnail of user jh1444
New Mexico
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I made my first purchase from Fabletics for an overseas trip - a pair of water resistant pants for $80. I had to create an account to purchase them (which was annoying...just take my money!) & was barraged with messages about signing up for their VIP program to get the pants for $20. I opted to pay $80 for the 2X pants. They arrived & were too big, so I took them into a local store to exchange them for a 1X (in hopes that I could try on the 1X). They didn't have them in stock, so they said they'd do the exchange for me & have the 1X shipped to me. Cool. Then she was like, "Oh, you got them for the VIP price. They're $90." No, ma'am. Long story short, she said she'd honor my $80 price via a store credit adjustment. Then she tried to sell me the VIP program. I said no. She persisted. I told her I'd opt to remain a peasant. She didn't think I was funny. So we got the deal done, & I eventually received the 1X pants in the mail...which were too snug. (Why is there such a huge leap between these sizes?) So I gave up, bought my needed pants from another retailer, & submitted for a return for the Fabletics pants. I received an email saying the deed is done & find that they've issued me a store credit. Come to find out, because that straight-faced lady at the store did some magic adjustment to honor the original price, the return was only eligible for a store credit...since this 2nd pair of pants was "bought" with a "store credit." I ended up spending over 4 hours trying to get in contact with an agent to request an actual monetary refund. I finally received the paper check in the mail. So yeah. Given that first experience with Fabletics, I'm not signing up for a second experience.

Date of experience: September 21, 2024

Thumbnail of user markg4109
Minnesota
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really like the clothes, but the membership model is terrible.

Date of experience: October 1, 2024

Thumbnail of user abdult25
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I wa charged even though I put my membership on hold

Date of experience: October 1, 2024

Thumbnail of user melissah2736
Missouri
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The team was super helpful with an exchange. Very happy with the service I received.

Service
Value
Returns
Quality

Date of experience: October 1, 2024

Thumbnail of user williamk2976
Massachusetts
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the quality of all of the clothing. It really stands up over time!

Date of experience: October 1, 2024

Thumbnail of user thomasm5503
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love the quality of the shorts. Wear them to the gym, golf, every day life.

Date of experience: October 1, 2024

Thumbnail of user alanisr5
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

From the moment i walked in i was well greeted and the workers were very attentive and helpful!

Date of experience: October 1, 2024

Thumbnail of user mildredg96
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love the clothing, good quality!My friends also love it 🥰

Date of experience: October 1, 2024

Thumbnail of user joelc807
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

While the products themselves are good the shipping is terrible.

Date of experience: October 1, 2024

Thumbnail of user blancar142
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love the way the scrub pants are designed. Pockets for all the necessary storage.

Date of experience: October 1, 2024

Thumbnail of user shlondas
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great clothing, I just wished I had not joined. 🤷🏾‍

Date of experience: October 1, 2024

Thumbnail of user garlandb48
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love fabletics One short.

Problem is color selection is limited.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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