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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user m.p11
Colorado
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

I can't say this enough, Fabletics has the best customer service out there. I've been a customer for 10 years, I have tried other brands, but the customer experience keeps coming back.

Date of experience: August 4, 2024

Love Fabletics!
May 2nd, 2023
Verified purchase
• Previous review

Great customer service. Love the selection and quality.

Date of experience: May 2, 2023

Thumbnail of user hannahw745
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Love the new Cloud Jersey material. I travel a lot, and I wear my hoodie and jogger sets to the airport every time!

Date of experience: September 2, 2024

Thumbnail of user charmained60
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

My kids convinced me to order—

Prices are good; quality is good but there are a lot of emails and I get really nervous of "memberships", having earned any credits, etc. So I'm not sure yet how I feel.

Date of experience: July 1, 2024

Thumbnail of user davidf5097
Washington
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I love the cloths, and pricing during the right time is good. The whole system tho - with the gimmicks (i.e. What FAB management structured) is really weird in my opinion. If you need support - it's pretty poor.

Date of experience: July 2, 2024

Thumbnail of user maryf3430
Washington
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Love the merch. Love the deals. However, I liked when the monthly VIP charge went towards future purchases and not a single item or set. I don't buy the bra tops so I'm limited on what I can use my rewards for that gives me true value.

Date of experience: July 1, 2024

Thumbnail of user davidd4066
Mississippi
3 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Online shopping can be "hit or miss." However, the Fabletics brand makes the most accurate descriptions of their products, the sizing and the delivery process. I am a true fan and love my shorts.

Date of experience: August 1, 2024

Thumbnail of user jordanp644
Utah
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

There are a few things I absolutely love and several I don't like at all. Sizing was always off even if I bought the same thing in a different color. Wanted to love it.

Date of experience: August 1, 2024

Thumbnail of user deezb2
Deez B.
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Love everything about it— quality value and styles. Only problem is nothing is ever in stock (hence the 4/5 star). Otherwise it makes my heart and peritoneum tingle and I would recommend wholeheartedly

Date of experience: July 1, 2024

Thumbnail of user shannonr757
Illinois
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The staff who work for Fabletics are great, however, I've been a member of Fabletics for five years and the quality of clothing had gone down. Leggings are getting more and more see through, cuts of the same shirt and size are off, the fabric doesn't hang well on most bodies, and shorts are splitting a few weeks after wearing. I'm sure COVID had something to do with the supply chain. I've had to return all orders in the past two years.

Date of experience: July 10, 2024

Thumbnail of user johnj4371
New Jersey
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I was not happy with the monthly fee that Fabletics charged. It was poorly explained, and I was shocked when the fee appeared in my account. This should be disclosed better during checkout.

Date of experience: August 6, 2024

Thumbnail of user calebl168
Florida
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I bought 4 pairs of their underwear about a year and a half ago and they are the best underwear I've ever owned. So I decided to splurge this time and got another 10 pairs. Unfortunately the new underwear quality just isn't the same. The legs on the new quality get stretched and worn out very fast when wearing them and begin to ride up the thighs. This was never a problem with the old pairs. Pretty disappointing that the quality just isn't there anymore.

Date of experience: July 4, 2024

Thumbnail of user kristas277
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Just so basic and ugly. Once in a while they are okay… mostly though, I dislike the options. Front seams? Why? Unstylish prints and really unflattering shapes.

Date of experience: August 1, 2024

Thumbnail of user markm6506
Minnesota
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

At my job with the city we are required to wear uniforms. They are tight, scratchy and hot. These Fabletics, are close in color and are like wearing shorts. They are a nice light breathable fabric that works as hard as you do keeping your cool all day in the heat. They protect your legs from scrapes and injuries. They look great, feel super and are really comfortable. I bought several pair and my colleagues are buying them too!

Date of experience: July 1, 2024

Thumbnail of user bobg1191
Massachusetts
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I love the high quality that are practical and look great.

I feel like I was tricked into this crazy subscription service that is difficult to get out of.

Date of experience: August 1, 2024

Thumbnail of user arlenes357
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

It's not as good as it used to be. Since a lot of your items are not bundled, using your credit on a single item becomes very expensive for the quality.

Date of experience: August 4, 2024

Thumbnail of user kyahb1
Illinois
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I am consistently impressed by the quality of my fable tics products. Fabrics are thick, stretchy and never tear, never see-through. I haven't thrown out a single item I have purchased from wear and tear, and I have quite a bit of use. Everything is cute and extremely functional. Returns and exchanges are easy. My only complaint is I wish things did not sell out so quickly or they restocked faster.

Date of experience: July 4, 2024

Thumbnail of user nanceb8
Texas
3 reviews
1 helpful vote
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July 13th, 2024
Verified purchase

I love shopping at Fabletics for my awesome grandsons! Most probably 75% of my boys casual clothing is Fabletics. This purchase was Fabletics golf dri-fit golf shirts, I'm anxious for them to share how comfortable they were when wearing on the golf course!

Date of experience: July 3, 2024

Thumbnail of user pauls5754
North Carolina
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

This is my second go around with them. I like their products but there is always a catch to become a member. I will be dropping it for $60 dollars a month. I do think their products are good not great and their deals are ok. They get you on the membership and the sales don't always work in the customers favor.

Date of experience: July 4, 2024

Thumbnail of user jennifern1871
Virginia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I wear my Fabletics everyday and love every single piece I've purchased! When there is something that doesn't fit as I expected, I just return with ease. It's been a great experience and I look forward to my future purchases lol

Date of experience: July 1, 2024

Thumbnail of user stevens4019
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I was hesitant to initially sign up for the Fabletics membership. Paying a monthly fee to buy clothes seemed weird at first. After understanding the business model as well as benefits I decided to give it a go. I am very happy with my decision to do so. The membership fee/ credits can be skipped whenever I see fit. When I do take the credit I have the ability to get a 2 piece set which is a great value. The sales they run are almost weekly and are an amazing value for what you get. The colors and clothes are new and fresh quarterly. Lastly, the quality is superb, never had an issue and if I am unhappy with an item I have several ways to exchange or return. I would highly recommend if you're in the fence about joining Fabletics. You will be happy with your decision.:-)

Date of experience: July 1, 2024

Thumbnail of user stephanied2180
Kansas
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Shipping is terrible. Fabletics Customer Service took care of me and refunded the order and my credits but super disappointed in the shipping on my last two orders, this one being the worst.

Date of experience: August 5, 2024

Thumbnail of user lesliei95
Idaho
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Everything I've purchased over the years from Fabletics has lasted a long time and still looked in good condition. When you can find pieces you like on sale, it's usually a super deal! The only problem I've had is not being able to find my size when the sale is on. Unfortunately, this happens often. Their return policy is amazing!

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2024

Thumbnail of user russm276
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics offers great products that are very comfortable to wear. However for more than 50% of the time that I shop, they are always out of stock on the sizes that I wear. They becomes frustrating quickly… Also there are too many added on fees for tariffs. They also charge tax on the full cost before any discounts or credits. I purchased multiple items, used a credit and had a 50% off sale. Subtotal amount was $35.08. They charged me $7.20 in tariffs and $14.09 in taxes. My $35 subtotal cost me $56.37. So if you can get past all of the added cost, then go for it.

Date of experience: July 1, 2024

Thumbnail of user garyd1685
Massachusetts
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The materials are very comfortable but they(shorts/shirts) just fit weird. The only thing I actually wear is the jogger pants. Also, had no idea they were going to charge me monthly until my wife told me about that part. Seems kinda sketchy. I'm 5'10" 185lbs athletic build for reference

Date of experience: July 4, 2024

Thumbnail of user jocelynb179
Wisconsin
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The scrubs are okay. The yitty underwear i got were so cheaply made and the return process was frustrating but the bras i did love

Date of experience: September 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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