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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user genob11
Hawaii
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I've been a VIP member for approximately 1 year and I've purchased several lines of workout clothing from Fabletics. For this order, I purchased the fundamental pants before my flight to Japan. The pants were so comfortable during the flight that I ended up wearing them several times during the trip. I also purchased the Training Tee in both black and white and both shirts were extremely comfortable and fashionable as I walked around Tokyo in early springtime. I'll be buying more of both in the next few months as well as additional colors of the fundamental pants.

Date of experience: June 2, 2024

Thumbnail of user carriek455
New Mexico
3 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

Always easy to order large selection and fits great every time! Absolutely love the work out clothes and now a scrub fan as well! Well made and looks great comfy soft made with perfection

Date of experience: July 4, 2024

Thumbnail of user rebeccag1783
Florida
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I purchased several pairs of running shorts, but the quality seems to have gone done. The fabric of the shorts and shirt are like paper. Very disappointing as I bought shirts before love's them.

Date of experience: July 4, 2024

Thumbnail of user joelp482
New York
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

While the items that I purchased were fine and inexpensive, they weren't inexpensive if I knew there was going to be a monthly recurring charge as a "member."

I cancelled my membership and ate the first fee.

Date of experience: June 4, 2024

Thumbnail of user raym1029
Michigan
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

You have to buy clothes every month in order to offset the monthly over $50 membership fee. Who buys new clothes every month?

Date of experience: August 4, 2024

Thumbnail of user emilyt846
Greece
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Overall very happy with the company, been a member for a long time. They need to make the skip the month easier to find, especially on the app… I still haven't found it on the app and have to use the website

Date of experience: June 2, 2024

Thumbnail of user loris452
Iowa
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Overall, I am happy with all of the items I have from Fabletics! I do think the prices are quite high, and that prevent me from ordering more often.

Date of experience: August 1, 2024

Love Fabletics!
September 16th, 2019
Verified purchase
• Previous review

I have purchased many pieces from Fabletics for myself as well as for my three daughters. We love the clothing!

Date of experience: September 13, 2019

Thumbnail of user evaw257
North Carolina
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Everything I have ordered from FABLETICS has been high quality! I have a hard time keeping white shirts stain free, but the material FABLETICS uses comes clean every time!

Date of experience: August 1, 2024

Thumbnail of user michaels13191
Alabama
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I bought several pairs of shorts and 3 pairs of underwear. I am wearing the shorts just about exclusively. I wear them out, wear them around the house, and wear them to exercise. They are comfortable and stretchy. I wear a pair of the one shorts with the liner as a swimsuit. Very happy with the purchase.

Date of experience: June 3, 2024

Thumbnail of user deborahn1117
Hawaii
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

There used to be so much more selection of color and cut and pattern. Now it just seems like they come out with a brand new pair of black leggings every month. Def not inspired to buy any more of those.

Date of experience: May 4, 2024

Thumbnail of user daniels4821
Ohio
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

The products are generally good. They are comfortable and reasonably priced (on sale). The selection is almost always lacking. If you want black or gray and no designs, you are probably good. The problem is the customer support and shipping. Both shipments had issues and this last one had a slice right down the package, right down a pair of shorts. It's amazing that a knife even made it that close to a sealed package that had zero tape on it. Getting customer support is way harder than it needs to be. The first person dropped my chat when I didn't respond within 30 seconds. I'm not joking. I responded within the same minute and they closed the chat. I had to wait another 30 minutes for the next agent. Horrible all the way around outside of the actual items you receive. 3 stars is a stretch, but I am wearing a pair of pants right now and I have to admit the product is good.

If you ever find the items anywhere but fabletics.com, you are probably going to be happy.

Service
Value
Shipping
Returns
Quality

Date of experience: May 14, 2024

Thumbnail of user lisaf2755
Oregon
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

The tops never fit right even when they added plus sizes & every month I was charged to my card even though I had went online to skip a month & you build up member rewards to only get left over stuff they probably could'nt sell.

Date of experience: May 9, 2024

Thumbnail of user amyt1744
Idaho
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

The City Creek team is always so wonderful. They're the most knowledgeable and kind sales people I've ever worked with. I get better service here than I do in some luxury brands. I recommend Fabletics to all of my friends... the quality product, and the wonderful customer service it make worth going into the store vs. shopping online.

Date of experience: April 30, 2024

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amy,

It's fantastic to hear about your positive experiences with the City Creek team! It sounds like they’ve set a high standard for customer service, combining expertise with kindness in a way that makes every visit special. It’s great that you’ve found value and quality that surpasses even other brands, and your willingness to recommend Fabletics to friends is a testament to the exceptional service and products you’ve received. Thank you for sharing your experience!

Best,
Mary

Thumbnail of user tylerd592
Tennessee
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It's almost the only brand I workout in. In my opinion, it beats the price of Lulu Lemon. It beats the quality of Nike. And the fit of the 365 leggings stays up. The only thing I would add would be drawstrings to the waists of the leggings.

Date of experience: June 3, 2024

Thumbnail of user jacee9
Ohio
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

My items have been sitting in a warehouse for over a week that is literally 20 mins from my home. My order was meant for my trip coming up that I now have to figure out what I will be wearing. No point in buying the clothes at a great price and quality if I never get to wear them.

Date of experience: May 9, 2024

Thumbnail of user lorindab11
Missouri
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I love the product. I love how easy it is to return. And I love. That I have NOT had to return many items. They have fit accordingly

Date of experience: August 4, 2024

Thumbnail of user joej1277
Virginia
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

All of the clothing is good quality and when shopping 80% off it is reasonably priced also. The monthly subscription is a horrible concept and I would never purchase anything from them if not for the 80% off. Only time it makes sense is as a new member sign-up. They should really switch and just lower the price altogether and get rid of the membership part completely.

Date of experience: May 9, 2024

Thumbnail of user johnk6102
Arizona
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Used OnTrac, cheap but incompetent, to deliver and shipment was lost. Customer service at Fabletics should be called customer abuse department. Totally unhelpful. Shipment showed up inside my locked mailbox two weeks later at which point I dropped my claim with my credit card company. Product I received was mediocre at best. Avoid this company at all cost.

Date of experience: May 3, 2024

Thumbnail of user giulial14
New York
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I really like this bra, i have a few. It looks really cute on small chested people and that is what got me into fabletics in the first place. What i am complaining about is the delivery time. It took forever to arrive, almost 2 weeks.

Products used:
Bra

Value
Shipping
Quality

Date of experience: May 8, 2024

Thumbnail of user brodyw31
Iowa
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I ordered two pair of identical pants just different colors. The Only Pant - Classic Fit (35 x 32's) and one pair was about an inch and a half shorter than the other. I am returning the shorter one because they are too short but seems very odd the exact same pant were significantly different lengths.

Date of experience: May 8, 2024

Thumbnail of user jeremyg719
Ohio
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Shipping really couldn't be much slower. Additionally the men's kits are almost NEVER worth the cost of a point. Forcing me to constantly skip. Product is fine. Though I would NEVER EVER pay retail for any Fabletics gear.

Date of experience: June 3, 2024

Thumbnail of user jeanniec171
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I placed an order and it didn't ship for too many days; tried calling customer service, but no help. Plus... I'm done with this company.

Date of experience: August 4, 2024

Thumbnail of user catherinem1973
Texas
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Fabletics workout leggings and shorts are the only items I would buy anymore. The quality and styles of the workout tops have decreased significantly. They are not made to cover a woman's chest well anymore under the arms as half your boobs fall out the sides or they don't cover your sports bra. Most of the styles are odd and uncomfortable to wear. In addition there are too many crop tops and and not enough that cover your stomach. I can't wear just a pretty sports bra for the same reason. You seem to cater mostly to young women who like to show their stomachs so have left us older women behind.

Date of experience: May 9, 2024

Thumbnail of user janeanm5
Missouri
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Easy to order online, arrives in a reasonable time. If I don't like what I ordered, it's easy to return.

Date of experience: August 3, 2024

Easy to order
December 2nd, 2022
Verified purchase
• Previous review

Found what I wanted.
The size I needed.
Easy to order.

Date of experience: December 2, 2022

Thumbnail of user andreae529
Texas
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

While my store experience is always awesome. The employees are amazing and so helpful, all the time. The material in the leggings is not the greatest. I know that you switched to recycled material and that's great, but it doesn't stretch, hold, or not roll down like it use to. Please bring that back.

Date of experience: May 15, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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