Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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IN A WORD "EXCELLENCE"...GREAT CUSTOMER SERVICE AND PRODUCT QUALITY.
THE TWO GO HAND IN HAND AND THAT MAKES FOR A CUSTOMER WHO WILL NEVER LEAVE YOU! KEEP UP THE AWESOME DELIVERY ON ALL COUNTS.
Date of experience: August 1, 2024
I'VE BEEN A CUSTOMER FOR SEVERAL MONTHS NOW AND I LOVE THE QUALITY OF THE CLOTHING. I'M 5'2 AND THE JUMPSUITS ARE AN EXCELLENT FIT FOR ME. I AM QUITE PLEASED WITH
MY EXPERIENCE OVERALL.
Date of experience: April 4, 2024
It was easy to work out on and it's not see thru. Loves how it fit and made me feel sexy while working out.
Date of experience: August 1, 2024
No complaints here. Fast and easy shopping experience with no hiccups. I'm also very happy with the product.
Date of experience: August 2, 2024
I love the pieces I have and wear them constantly! Well made and great fits. Unfortunately, it got to a point where for months on end, the pieces I liked (and I assume are popular for a reason) in basic colors were never available in my size (S, XS). Sadly I had to ask them to refund my many months of banked subscription fees. I do plan to be back, hopefully I can jump on those items before the sell out.
Tip for consumers:
Helpful customer service
Products used:
Pants
Date of experience: May 4, 2024
I ordered four sets of workout clothes, the leggings and bra. I wear a small Size 6. So I ordered the small and everything was super tight and too small for me so I exchange for medium and still the clothing was too tight and small for me. I weigh 138 pounds and am 5'2". The fabric felt like fleece leggings. I didn't like that because at the gym you're sweating up a storm and I didn't want to feel hot in my workout clothes. One of the bras was supposed to have written across the top of it Fabletics, but it arrived and there was no wording on it so I did not get what I actually ordered, needless to say this whole process took over two months to complete. I sent everything back and asked for a refund so I would say the products are not true to size and read the descriptions before purchasing.
Date of experience: May 9, 2024
I place a order with fabletics back in April but they was too small, I contact fabletics and they had no problem with sending me a return label and they replace my order properly when larges sizes.
The only problem I have with fabletics which is not something so terrible is that some items that they had in the past I love love them and when I try to buy them again they will no longer carry them. If they can somehow keep a track of your items and then go back and look at them again and be able to order them would be great. Other than that love the outfits.
Date of experience: June 3, 2024
Customer service is great however the reason I joined fabletics was because I love the fabric of the leggings that you used to make they wore heavy strong and durable especially the ballerina styles they was thick and they lifted my butt but now you no longer make fabric like that and when I call they said that it would come back in the fall and winter but it be never do... I really don't like the nylon polyester blend I could get that anywhere I'm still waiting for then to return until then I will keep skipping a month... thanks for asking.
Date of experience: May 1, 2020
Shorts are great but it wasn't made clear that I was signing up for membership then skipped the month before the deadline but still got charged and NOT refunded! Won't be ordering again! Or recommending! Telling others to beware and READ THE FINE PRINT! But...Bad business or your part!
Date of experience: June 3, 2024
The stuff is great you will not be disappointed and if by some miracle you are unhappy their customer service is as great as chick fil as drive thru
Date of experience: August 1, 2024
I do not like the automatic $59.00 a month charge. I have canceled that and will not order again from fabletics. I'll find my cloths somewhere else, evan if I have to pay more.
Date of experience: July 1, 2024
The clothing I purchased from Fabletics is perfect for what I need. I wear it at work, home, events. It looks good and it feels good. Thank you Fabletics! Will buy again!
Date of experience: July 5, 2024
Though your products are high quality Fabletics marketing is misleading. 2 pairs of shorts for $19 but the membership was hidden in the fine print or was missing altogether from the purchasing portal. So those $19 shorts cost an additional $59.99 once the monthly membership was due.
Date of experience: May 8, 2024
I had purchased a jacket (hoody) and love it. The jacket is very comfortable, easy to take care of and looks sharp.
Date of experience: August 1, 2024
I took a chance on a recent Fabletics sale - two pairs of gym shorts for only $19 - and tbh I was surprised at how legit this was. The shorts arrived fast and were just as described, they fit great! 10/10 would recommend
Date of experience: May 10, 2024
How on earth I ended up "subscribed" to Fabletics is beyond me. I placed one order to try them out, and not only did the clothing not fit as expected (too big), the quality is fair, and then I was charged $50 a few weeks later for a subscription. It was a pain to get it cancelled and refunded - I had to report it as fraud with my bank.
Date of experience: May 6, 2024
This was my first Fabletics purchase, and I was a bit disappointed with the products I received. I expected better design and fabric quality.
Date of experience: August 1, 2024
I purchase most of my items online, but when there is something new that I want multiples of, I go to the store in The Woodlands. The staff in the Woodlands go above and beyond. I have a huge Fabletics closet, and I love the clothes.
Date of experience: June 3, 2024
I've been running and exercising regularly for 15 years. I've tried all sorts of shorts, and Fabletics is by far the best. The comfort, fit, pockets, zippers are all well-designed for a runner.
Date of experience: July 1, 2024
I ordered a couple of shorts and pants and after waiting a seriously long time for delivery, the did not fit so I did a return. It has been almost 4 weeks and I still haven't received anything.
Date of experience: July 2, 2024
Fabletics is my new favorite brand. The 24/7 shirts are without a doubt the most comfortable shirts I've ever owned. I also bought scrubs that fit great with solid fabric without sacrificing stretchiness. Shipping also only took about a week. I will be buying again.
Date of experience: May 10, 2024
I purchased 4 pairs of pants. One got a big hole along the seam after a couple wears. I canceled VIP and when they asked why, I explained. They just said sorry I'm unhappy. They didn't address the issue at all and keep emailing me to come back. No thank you.
Date of experience: May 7, 2024
I bought some shorts when they came on sale. Upon receiving them, the lined shorts I purchased was tight and wanted an unlined one, same shorts just unlined. I was told it was impossible for the exchange for that, I had to get the shorts in a different color but they wouldn't exchange it for the unlined. It didn't make any sense and didn't understand why only to be told it's their policy. I accepted ot and donated the shorts but never again.
Date of experience: June 2, 2024
They make it difficult to checkout and get free shipping without signing up for monthly fee. And I couldn't find good comfortable basic black leggings with side pockets. Bought about 5 different ones and tried wearing multiple times before giving up. Just not comfortable.
Date of experience: May 4, 2024
If I get so many emails from a company, it's a turn off and then I'll just start deleting them before I even read them. It's too much besides that I'm getting too many text messages and they're basically the same messages auto generated over and over again… Every day! I don't have time for it and stressful
Date of experience: May 5, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.