• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
See all photos
How would you rate Fabletics?

Reviews (11,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user juliec2650
Texas
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase
• Updated review

IN A WORD "EXCELLENCE"...GREAT CUSTOMER SERVICE AND PRODUCT QUALITY.
THE TWO GO HAND IN HAND AND THAT MAKES FOR A CUSTOMER WHO WILL NEVER LEAVE YOU! KEEP UP THE AWESOME DELIVERY ON ALL COUNTS.

Date of experience: August 1, 2024

GREAT QUALITY AND SERVICE
April 14th, 2024
Verified purchase
• Previous review

I'VE BEEN A CUSTOMER FOR SEVERAL MONTHS NOW AND I LOVE THE QUALITY OF THE CLOTHING. I'M 5'2 AND THE JUMPSUITS ARE AN EXCELLENT FIT FOR ME. I AM QUITE PLEASED WITH
MY EXPERIENCE OVERALL.

Date of experience: April 4, 2024

Thumbnail of user yessikav
Arizona
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

It was easy to work out on and it's not see thru. Loves how it fit and made me feel sexy while working out.

Date of experience: August 1, 2024

Thumbnail of user carar97
Texas
2 reviews
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

No complaints here. Fast and easy shopping experience with no hiccups. I'm also very happy with the product.

Date of experience: August 2, 2024

Thumbnail of user jesp11
Virginia
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

I love the pieces I have and wear them constantly! Well made and great fits. Unfortunately, it got to a point where for months on end, the pieces I liked (and I assume are popular for a reason) in basic colors were never available in my size (S, XS). Sadly I had to ask them to refund my many months of banked subscription fees. I do plan to be back, hopefully I can jump on those items before the sell out.

Tip for consumers:
Helpful customer service

Products used:
Pants

Service
Value
Shipping
Returns
Quality

Date of experience: May 4, 2024

Thumbnail of user sylviac488
Missouri
2 reviews
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

I ordered four sets of workout clothes, the leggings and bra. I wear a small Size 6. So I ordered the small and everything was super tight and too small for me so I exchange for medium and still the clothing was too tight and small for me. I weigh 138 pounds and am 5'2". The fabric felt like fleece leggings. I didn't like that because at the gym you're sweating up a storm and I didn't want to feel hot in my workout clothes. One of the bras was supposed to have written across the top of it Fabletics, but it arrived and there was no wording on it so I did not get what I actually ordered, needless to say this whole process took over two months to complete. I sent everything back and asked for a refund so I would say the products are not true to size and read the descriptions before purchasing.

Date of experience: May 9, 2024

Thumbnail of user maryw1168
New York
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase
• Updated review

I place a order with fabletics back in April but they was too small, I contact fabletics and they had no problem with sending me a return label and they replace my order properly when larges sizes.
The only problem I have with fabletics which is not something so terrible is that some items that they had in the past I love love them and when I try to buy them again they will no longer carry them. If they can somehow keep a track of your items and then go back and look at them again and be able to order them would be great. Other than that love the outfits.

Date of experience: June 3, 2024

Disappointed at product
June 12th, 2020
Verified purchase
• Previous review

Customer service is great however the reason I joined fabletics was because I love the fabric of the leggings that you used to make they wore heavy strong and durable especially the ballerina styles they was thick and they lifted my butt but now you no longer make fabric like that and when I call they said that it would come back in the fall and winter but it be never do... I really don't like the nylon polyester blend I could get that anywhere I'm still waiting for then to return until then I will keep skipping a month... thanks for asking.

Date of experience: May 1, 2020

Thumbnail of user ethanp302
North Carolina
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Shorts are great but it wasn't made clear that I was signing up for membership then skipped the month before the deadline but still got charged and NOT refunded! Won't be ordering again! Or recommending! Telling others to beware and READ THE FINE PRINT! But...Bad business or your part!

Date of experience: June 3, 2024

Thumbnail of user lacip4
Washington
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

The stuff is great you will not be disappointed and if by some miracle you are unhappy their customer service is as great as chick fil as drive thru

Date of experience: August 1, 2024

Thumbnail of user gloriat133
Virginia
2 reviews
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

The quality of the clothes has declined over the years. I probably am going to cancel my membership.

Date of experience: August 1, 2024

Thumbnail of user joen1090
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I do not like the automatic $59.00 a month charge. I have canceled that and will not order again from fabletics. I'll find my cloths somewhere else, evan if I have to pay more.

Date of experience: July 1, 2024

Thumbnail of user johng7638
Kansas
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

The clothing I purchased from Fabletics is perfect for what I need. I wear it at work, home, events. It looks good and it feels good. Thank you Fabletics! Will buy again!

Date of experience: July 5, 2024

Thumbnail of user johnb13045
Washington
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

Though your products are high quality Fabletics marketing is misleading. 2 pairs of shorts for $19 but the membership was hidden in the fine print or was missing altogether from the purchasing portal. So those $19 shorts cost an additional $59.99 once the monthly membership was due.

Date of experience: May 8, 2024

Thumbnail of user marya4581
Maryland
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

I had purchased a jacket (hoody) and love it. The jacket is very comfortable, easy to take care of and looks sharp.

Date of experience: August 1, 2024

Thumbnail of user davidg384
California
2 reviews
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

I took a chance on a recent Fabletics sale - two pairs of gym shorts for only $19 - and tbh I was surprised at how legit this was. The shorts arrived fast and were just as described, they fit great! 10/10 would recommend

Date of experience: May 10, 2024

Thumbnail of user kailiew1
Missouri
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

There is hardly any point to do the membership and I had to cancel it twice because the kept billing me after I had called and cancelled.

Date of experience: August 1, 2024

Thumbnail of user carrien159
Ohio
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

How on earth I ended up "subscribed" to Fabletics is beyond me. I placed one order to try them out, and not only did the clothing not fit as expected (too big), the quality is fair, and then I was charged $50 a few weeks later for a subscription. It was a pain to get it cancelled and refunded - I had to report it as fraud with my bank.

Date of experience: May 6, 2024

Thumbnail of user corah109
South Carolina
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

This was my first Fabletics purchase, and I was a bit disappointed with the products I received. I expected better design and fabric quality.

Date of experience: August 1, 2024

Thumbnail of user jayner99
Texas
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I purchase most of my items online, but when there is something new that I want multiples of, I go to the store in The Woodlands. The staff in the Woodlands go above and beyond. I have a huge Fabletics closet, and I love the clothes.

Date of experience: June 3, 2024

Thumbnail of user joelk344
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I've been running and exercising regularly for 15 years. I've tried all sorts of shorts, and Fabletics is by far the best. The comfort, fit, pockets, zippers are all well-designed for a runner.

Date of experience: July 1, 2024

Thumbnail of user tedn115
Minnesota
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

I ordered a couple of shorts and pants and after waiting a seriously long time for delivery, the did not fit so I did a return. It has been almost 4 weeks and I still haven't received anything.

Date of experience: July 2, 2024

Thumbnail of user alexs2551
Wisconsin
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Fabletics is my new favorite brand. The 24/7 shirts are without a doubt the most comfortable shirts I've ever owned. I also bought scrubs that fit great with solid fabric without sacrificing stretchiness. Shipping also only took about a week. I will be buying again.

Date of experience: May 10, 2024

Thumbnail of user christiem238
Texas
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

I purchased 4 pairs of pants. One got a big hole along the seam after a couple wears. I canceled VIP and when they asked why, I explained. They just said sorry I'm unhappy. They didn't address the issue at all and keep emailing me to come back. No thank you.

Date of experience: May 7, 2024

Thumbnail of user chrisn1334
Illinois
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

I bought some shorts when they came on sale. Upon receiving them, the lined shorts I purchased was tight and wanted an unlined one, same shorts just unlined. I was told it was impossible for the exchange for that, I had to get the shorts in a different color but they wouldn't exchange it for the unlined. It didn't make any sense and didn't understand why only to be told it's their policy. I accepted ot and donated the shorts but never again.

Date of experience: June 2, 2024

Thumbnail of user kimc2133
Massachusetts
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

They make it difficult to checkout and get free shipping without signing up for monthly fee. And I couldn't find good comfortable basic black leggings with side pockets. Bought about 5 different ones and tried wearing multiple times before giving up. Just not comfortable.

Date of experience: May 4, 2024

Thumbnail of user janettem134
California
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

If I get so many emails from a company, it's a turn off and then I'll just start deleting them before I even read them. It's too much besides that I'm getting too many text messages and they're basically the same messages auto generated over and over again… Every day! I don't have time for it and stressful

Date of experience: May 5, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?