Fabletics

To hard to manage deals. Membership doesn't collect a lot of points. You spend approx $1500 and get an outfit that you could have purchased for $35 that isn't always what you may have wanted.

While I see the image change in photos most items are not meant for plus size

I purchased one pair maternity leggings and my daughter absolutely loves these. Great stretch especially as she is expecting twins in next month or two. I also orders fun leggings for me and receive many compliments. Thank you for co stay my improving your line of products.

I have been a long time member and make a good amount of purchases. I've contacted Fabletics three times and no one can help me use my reward for a free outfit. Everyone tells me to try again tomorrow. It's very frustrating.

I have had 4 live chats and made three phone calls in an effort to return an item. Twice I was disconnected from the line by Fabletics after waiting 20 mins. I was also charged monthly without knowing and I have tried to cancel my membership and they cannot get it right. Kate is NOT being well represented by this company. Cant wait to cut ties and never support the product once I actually get a hold of customer service! Terrible!

I love the quality of Fabletics. But ordering is rarely fun. The cart messes up. Items on sale show up full price and yes credits are only for $49 outfits. I have had $200 in credits and could not use it for whatever I want, very bad idea. Shipping is the worst. Always takes longer than promised which is aggravating especially in today quick shipping environment. Finally upon calling or messaging for assistance I have gotten a lackadaisical attitude at best. Love the product and have been a member for two years now but am growing tired of the hassles of ordering. It's supposed to be fun :(

My experience with Fabletics has been great! I like how everything fits so comfortably on my body (prices are a little higher than the Department stores gym wear) and I love some of the colors which bring out my skin tone beautifully.

Most of items I have bought have been of great quality. Only thing that felt a little cheaply made was a t-shirt item with a cut out back. The back look fantastic but the front was awful. The leggings are amazing for the price. I do find the material like da thick tho. They do charge you every month unless you skip... It was pretty clear when I signed up... I don't understand how people think it's a scam? I'm sorry you're too stupid to read.

I cannot believe Kate Hudson needs to scam people so bad. Is this even real? I bought 2 leggings for $24 and they have charged my account $49.95 ever since! It's been a year! I didn't even know I was signed up. Cancellation is really difficult too..

I love the products and their customer service! Of course the first thing you hear when you call is the automated program, but it did not take long to speak with an actual human being. Chad, I believe was his name, was very kind and helpful. He helped me skip the month for my VIP membership without any penalty and then proceeded to refund me my credit for this month as well. There was no pressure or rude sales pitch. He was kind, caring, knowledgeable and made my experience with this company all the more wonderful! Keep it up Fabletics!

VIP programme: Fabletics apparently do not think it is odd that their customer journey to purchase results in several people accidentally subscribing to a monthly purchasing plan. (Resulting in users subscribing to a £44 a month service the neither desire nor can afford. (The fact that the user wanted pay the cheaper price, I think really speaks volumes on this point!). These accidental sign up complaints seem to happen only too frequently and the complaints keep flooding in. Stay away folks!

I teach dance, which means I live active wear. Finding products that make me feel strong and beautiful that are also high quality with an extremely reasonable price range has been a dream since signing up for fabletics. I love that you can skip months, and I love how often new products are brought in. I never feel like I'm board with all of the choices they have available. 10/10 would recommend!

I have been a customer with Fabletics for six years. I have enjoyed fashionable workout outfits that garnered a multitude of complements. However within the past two years things have changed significantly. I've noticed that customer service is now outsourced to Mexico. The Mexico reps are rude and try their hardest not to do anything to resolve the issue. The outfits have also gone down. Very few choices and very few availability. I have also experienced problems with orders missing or incomplete. And, the reward program is a joke. On my last four orders my point level gift was out of stock causing my points to expire. It is as if Fabletics was sold to a whole different company. One that doesn't care about the old loyal customers. I am assuming they want new people who don't know what the experience used to be. I will be ending my membership. Good bye Fabletics!

Overall I just don't find the designs very inspiring, they're kind of boring. It also seems that they just re-use more or less the same designs but change the colours and call it "new styles". The quality is pretty good though and shipping is also quick (even to Canada) so I do appreciate that. I think thought that they need to branch out a bit style-wise, also have more loose fitting tops, not everyone wants to walk around with their mid-riff showing, especially those of us who live in cold climates!

Really poorly made clothing. The 'VIP' price is probably the max they should charge. The fabric quality is disgusting and makes you sweat without doing any exercise! The jacket I got isn't lined and is really badly shaped. If I return anything I have to pay $5.95 per item to ship back and get a refund. Also, I now have to try and get out of this contract thing they sign everyone up to. I'm surprised Kate Hudson would put her name on this stuff. The pictures on the website look great, but it's so incredibly tacky.

Friend of mine told me about this shorts. I went online and purchased about 4 pair. I have to say the quality and comfort if great. But my friend few days later said, oh, call them up and opt out of the monthly charges. He said automatically (which they don't come out and tell you unless it's in the fine print) they charge your credit card each month about $50. What?! So i called and asked about that and customer service said yea we do. Well thanks for telling me! If my friend didn't tell me that or go through same experience then i would have been screwed $50 a month!

Having been with fabletics for over 2 years, i have amassed quite an extensive legging, shirt and bra collection. I love the compression in the leggings and the styles with holes along the sides are incredibly strong and do not rip! However, once i covered the staple pieces, it has become harder to engage with the more athletic / abstract styles and colours. Unfortunately, i only buy a few times a year now, and often forget to "skip the month" so my accounts ends up with lots of money sitting, waiting.

Have been ordering from Fabletics since the end of last year and have been somewhat satisfied until my most recent purchase. I finally used some store credits I had been saving up and ordered three different pieces only for one of them never to be delivered (Marina leggings). I've looked everywhere to find a customer support phone number and it's almost like this information is hidden. So disappointed because I had been looking forward to the package for a while.

Be careful of this company. They will lure you in with nice clothes, branding and supposed 'great' offers - when you'll actually end up unwittingly signed up to their £44 per month 'VIP membership'. They make it hard to cancel this - I had to speak to someone in the customer services department for about 20 mins before he finally agreed to cancel my membership - kept just trying to 'downgrade' me or 'skip a month' when all I ordered was a pair of socks! Hard work, not worth the effort.

I was a "VIP Member for 6 months" and all but one pair of leggings fits well and the rest do not. You can't get exchanges or correct merchandise when they A) send the completely wrong item you never ordered, B) send back an incorrect size you did not order or C) just want to return something because in person its cheap and ugly until they receive their crap/ incorrect merchandise back. This makes new issues because that means you have to contact their "customer service" which is somewhere in Asia and the agents are extremely difficult to understand and also don't actually do the things they say they will do- like send you a return slip so you can return things. While all this bs goes down, if you don't purchase something by one of their arbitrary dates- they charge you 50$ for the "privilege" of their company membership. It also took me 3 separate phone calls to get a confirmation of cancellation. All in all its a complete waste of time and more importantly, money.

While the monthly subscription model may look enticing at first, this is the biggest scam in the recent years. Below are the reasons why:
* You get "1 credit" every month for ~55$ and you can only get 1 item for that. Yes. Even if it's priced less than $55. Meaning, if I want to just get a top which is priced less than $55, I either have to use my monthly credit of higher value or save my credit and pay for it. Which only makes you spend more money and your credits keep accumulating.
* All the items in the store are way overpriced! Cheap materials that are marked up 200 to 300% more and give you 50% off.
* Everything is either nylon or polyester. Not at all comfortable for serious/intense workouts. The designs are cool but they're not really practical.
* And their shipping is always at least 5 days late than what they show when place the order. Even when my order exceeded $100, they claim to provide free shipping but it never arrived on time. Very disappointed.

In 2022, it's hard to stand by a company who carries very limited available stock options when they pitch a VIP membership as being a great option.
When you finally find something that is available even though it may not really be your first, second, or third color preference, be prepared to wait for it for 2-3 weeks before it's packaged, shipped, and delivered to the customer. Product is comparable to the price that is being paid, I could not imagine paying full retail cost for these items.

My daughter who attends university saw the ads ordered and then charges on her credit card. She did not authorize anything and yes always read fine print but why can't kate h do an honest business and just sell clothing with no membership ONLY. Is she that unsure of just using her name alone and doing an honest business... one word... KARMA

Stay away! I got my order today and it is total crap. I didn't even try any of it on. The quality is extremely poor. Returns are NOT easy. You have to call or live chat with a rep to have them email you a label. They charge you a $5.95 restocking fee unless you take store credit... but this stuff is so awful, I would never want anything else from this company. You also have to call to cancel your membership and I can't seem to talk to anyone. I've been out on hold and then disconnected each of the three times I've called.

Wish I could give this company negative stars.