Fabletics

I have been skipping religiously for the last 6 months, until I went on holiday last week. I came back to £44 deducted from my account.

I was then stuck on the phone for 40 minutes to two different American ladies (they sounded the same & almost robotic?!) for them to finally agree to credit my money back after explaining that it was my 'first time' of forgetting to skip. Excuse me?! I am pretty sure this is MY money and you have no right to take £44 from my account when I certainly do not plan on spending it with you. However this takes up to 8 days (great). I'm wondering whether it'll even arrive!

This last time I ordered from fabletics, they used a new shipping partner and my stuff basically sat somewhere in a warehouse for more than three weeks, not moving or transferring to a delivery service. It was incredibly annoying because this isn't the first time something goes wrong with fabletics. I've previously ordered from them only to get an email a week later letting me know that they oversold an item. (Has happened more than once) Fabletics seriously needs to get their stuff together.

Aside from the not so great fitting of your products. You now plastered a large obese female on your site. She has her own line of diabetes workout wear? Disgusting. Pathetic. And now cancelled. Huh-bye

Normally I don't get that excited when it comes to workout clothing but Fabletics did amazing! The quality of their items, and comfort makes it well worth the cost. I've enjoyed every second of wearing both my shorts and the 24/7 shirt they provided comfort while working out. Although this brand could be a little less expensive I'd still pay full price for their product. Again an amazing job giving comfort, and quality to workout clothing!

My daughter signed up and we have tried several times to discontinue as she no longer needs monthly subscription. It is impossible to cancel. Feels very intentional and deceptive on behalf of fabletics. Very disappointed

I've never had an order from Fabletics actually arrive at my house without getting lost at some point. I love the clothes — they're pretty much all I wear now that I work from home, but it takes upwards of 3 weeks to get to my house. It's incredibly frustrating and makes me want to cancel every single time I go through the shipping.

The employees in the store were extremely helpful and did all they could to help me. I was in the market for a jacket and the size fit me well everywhere except the length. Unfortunately, your company doesn't make tall sizes and that's what I need. If you make tall sizes in the future, perhaps I'll be able to buy more of your product.

I really liked a couple pants they had but their stock was always out for any size/style I wanted. Tried on five pairs of shorts but they were way too short. Lastly the membership is a stupid outdated idea. It's 2022 we don't need another subscription that's a pain to cancel and of no value. Cancelled my membership but still paid the $55 for a lost credit!

Did not know about the "so called fine print membership ", I thought I was making a one time purchase and they end up charging me 54.00 a month, been disputing this for a few months and will continue to do so, I'm a regular customer who just wanted a pair of their clothes, unless you plan on buying a lot of clothes I would not recommend

I love all my outfits! They're stylish and comfy and make me excited to go workout I just wish that shopping in the site in mobile was more user-friendly. I don't like that after clicking one item, when you back, you're take. To the top of the page rather than where you left off. With such a large variety to choose from on the site, this quickly became quite annoying.

They have many styles that look cool but items are poor quality and over-priced. Everything falls apart very quickly.
Additionally, they frequently run out of the most common sizes in anything that's desirable, so it's difficult to actually find something you want.
Finally, the VIP points are an absolute joke. They cost $50/month but then they don't have anything worth $50 you can redeem. It's a complete scam. They also leave you in a spot where you can't cancel without cashing in all the points you purchased first.

I had an issue getting a refund for my credits after an in store return. The process took months to resolve and many many attempts at contacting customer service support via telephone, chat and email.

I ordered another pair of the men's Franchise shorts. Size is great (I'm 5'8', 155 lbs), fit is good, love the compression pocket for my phone and also the smaller right side inner pocket that stabilizes your phone while walking. I have two pairs and wear them everywhere: gym, run, walk, lacrosse practice, day drinking, date night. Love them and will probably order more.

I've been a member of fabletics for years. Always quality product and a price point lower than other higher end fitness brands. The whole "skip the month" thing is kind of annoying, but it's worth it. I feel like more success would be had without that. It seems like the old "get 15 records for $1" clubs of old. I see how that could turn some off.

My daughter bought workout gear at Fabletics and talked me into trying it. Their sizes are all over the place! One size would be too small and the next would be too big. It's a hassle to return and try again, but they are so expensive that you can't just forget about it! I found similar quality and cheaper prices on Amazon! It's also a 'hard sell' cancellation process, too!

I was sent the wrong size on last shipment. Did not want to go through the hassle of sending it back. Also all leggings are see through and they just slide down when working. I went according to measurements. I will be ending my membership!

This company are literally horrific. In very small print they sign you up to VIP membership which debits you £44 every month. Once you realise, they never give you the money back. You can only spend it on their $#*!e clothes.

I've never heard a success story from them. Who spends £44 a month on gym wear?! It's unrealistic, sneaky and infuriating. It's day light robbery for people who have bills to pay. How dare they steal our money. This has to stop!

They make the opt out button hard to find. Their leggings are lower in the back than the front at the waistband. They auto convert your credit from real dollars to individual credits. When using the credits I might want something costing $35. But can't use a credit (worth $50) without losing $15. Terrible system and unnecessary.

I don't understand why so many are complaining. It clearly states at checkout how VIP membership works. You must opt out between the 1st and 5th of every month to avoid the member charge, that or go ahead and purchase something to get the VIP member advantage pricing. Have to treat it like a bill due every month you have to remember to purchase or opt out. In addition, a person doesn't have to join VIP. Buyers see the discount and never stop to think what the catch might be. I don't personally think it's a good business model as the membership advantage isn't enough for me to take on the risk of forgetting and basically being forced to buy something, but that's my choice as a consumer. Fabletics is completely legitimate. Consumers need to take on more responsibility on their end.

There are never enough size small/short leggings. Everything sells out so quickly if your not on the site every Thursday to catch the new arrivals. It's just not practical for me to buy $80 leggings every week. I'd like to be able to go and buy when I am ready or want something. Instead I'm having to beat the rush all the time. Also the last 3 leggings I received were too long even though I ordered short.

I roll my eyes when I get a lot of marketing about something that's trending, but I was in need of new yoga pants and leggings and a sale offer from Fabletics caught my attention. When I purchased, I absolutely expected that it would be a one-time decision. To my surprise, I have adored my new leggings. They are just so much more comfortable than I could have imagined, without ever losing any shape or compression. The material was very soft and comfortable and they started to feel like I had next to nothing on. I'm totally a fan. I don't think I can go back to other leggings now.

I purchased a gift for my husband. The shorts were too big. I tried getting smaller sizes. The same size was sent to me. Which took forever. Now I'm trying to return them and it says I won't receive any money back. I'm very frustrated

I have been a customer for more than 7 years.
Over time, prices have risen and quality of fabrics in some cases have deteriorated.
My order contained shorts that were see through.
Additionally, items are out of stock in my size (M/L depending on style).