Fabletics

I was excited about being a Fabletics customer, but after several years I have found that very few of your items work for me. I usually now just "skip this month" because I can't find anything suitable for me, and discontinuing is too complicated. Some of the problem may be my age- 70 years. But still…… JA

My underage daughter signed up for their VIP membership unknowingly. This only means you get charged monthly to get a discount if you purchase something. My PayPal account has been charged multiple times before I realized what was happening as the emails were not coming to me and only appeared to be ads to her. They won't do anything to reimburse even though she is a minor and the account holder was not getting any email or information.

While I thought I was a member I have received no emails or other things from them. Therefore I've had no experience with the site and only once visited a store. So far they are failing to provide any services.

Terrible customer service, I honestly dont know where they have got their customer service staff members from, they are the rudest, most arrogant, dim people I have ever spoke to in my life.

Please do not waste your time, money, energy on this site it is an absolute scam there is never anything in stock and to try and cancel your membership or even receive your items in the first place is like pulling teeth.

Maybe it's just trial and error, but I've heard great things about all their products. In my experience, my first pair of pure luxe leggings were a little too big and the emblem is already coming off after 2 washes. My sports bra could use a little bit more padding in my opinion.

Awful product, awful customer service. Sent me an email Sept 15 about a refund being processed and had to call October 5th due to no refund to my account. I was told they just processed it on 10/5, only because I called. The product itself is below sub par. I should have known better than to stray from Lululemon who has amazing products and wonderful customer service. Save your money, time and energy on Fabletics.

I also have had an issue with my daughter (15 years old) being able to create an account with this company. To be fair they have said they will cancel the account but I'm getting no joy with getting a refund - apparently despite having been billed for two separate items I can only return both or neither. In light of other comments on this site I will keep an eye to make sure they don't try to bill me further.

I thought I was just providing information to place an order not signing up for a membership. Everytime I call customer service to cancel it, the wait times are extremely long and I can never get in touch with anyone

I didn't receive my package. I waited a few days as the website suggests and still nothing. Then I contacted customer service via chat hoping they could send send me a new pair of leggings (I only got 1 thing). However, they were unable to helpful until I filed a claim with the mail service then I have to contact them again with a claim number in order for them to do something for me. I understand some people may be trying to get an extra package but I have never had to jump through so many hoops when I've done nothing wrong. They didn't offer anything for the inconvenience. Just ridiculous.

I am reading all these reviews about Fabletics being a "scam" and charging ppl $49.95 each month without their consent. Like any subscription, you get a deal and then the next month they charge you the membership fee. BUT Fabletics will let you "skip" the month so it waives the fee. If it does charge you, just put it towards an outfit/item. I've ordered many things from Fabletics and I have skipped many times. I've had them for at least 3 years. I've not once had a problem with it. I think people just need to read what they're signing up for. Nothing comes for free.

I saved a bunch of memes credits only to still have to pay $40 for DELIVERY. Even then, the delivery has taken almost two weeks. A scam and not worth my time or money. I'm extremely disappointed in the company.

I ordered the 2 for $24.00 got 1 pair and then they tried to charge me $49.95 for future purchases. Not an American company sounds like the Philippines, no supervisor available they are always helping other unhappy customers I assume.

This company is a scam! Do not buy from them - they have some very hidden fine print. Their sizing is so off so if you order from them online without trying things on you might just get stuck with items you can't even wear! I went online to make an exchange looked through my options, went back a few days later and then my items said no longer were Not eligible for returns or exchanges. At the bottom of the page it then says I had 3 more weeks to exchange or return. When I reached out to them I was then told my items were final sale. All so interesting since I had already went to the store and exchanged one of the items. They apparently just make things up as they go along. This is one of my orders - I have 3 that this happed on. Hope someone on eBay wants these unusable items so I can gets something back so its not a total loss!

I have been subscribed for years now.
I love the fun colors and variety of sizes.
I do however feel que quality has declined in recent times. One of the selling points for me, as a Latina with curves and a big booty, used to be that pants stayed in place and didn't "ride down". Unfortunately that is no longer the case with most styles of leggings ( and trust me I have tried ALL of them) They seem to get loose around the waist and then either they fold over or, slide down to where I have to stop and pull them up every few minutes.

I enjoy new lines frequently dropping, I look forward to seeing what they come out with next. The quality of the clothes surpasses other brands I'm familiar with such as lululemon and they wash and wear well. Every piece I've purchased is a favorite in my closet and gets worn frequently. I love Fabletics and usually stock up during sales.

I started purchasing from Fabletics in 2017. I loved Fabletics quality and clothing options (I still have some items from 2017 that I'm still love with in 2023).

Unfortunately, the quality of service, product variety, and shipping has progressively gotten worse. Most recently I've had an order delivered to the wrong address, I've received a worn and blood-stained swimsuit (gross), and had an order placed incorrectly (twice) by a customer service agent. I'm holding out hope a little longer to see if they stock any new/unique spring and summer items. If nothing changes I'll cancel my membership soon.

Overall, I was disappointed with the products I purchased through Fabletics. I'm a curvy plus size and these always sagged in the wrong places while being too tight in others. Clothing manufacturers can't just take the size 2 and make it bigger for plus size; they need to take into consideration the real woman curves we have! I was lucky enough to be fairly close to a shop, but they never carried plus sizes so I could try stuff on before ordering. Overall, not worth it. Old Navy has much better athletic wear for a better price too.

Did not explain very clearly that my VIP "savings" was my paid membership to Fabletics. So there was no real savings - just a paid membership. The compression pants I bought were nothing special. Seem cheap to be honest. You can buy better ones on Amazon for half the price.

Very expensive for exercise and leisurewear. Also if you don't purchase something the first day of the month there is nothing left but XXS. I've continued purchasing because I charge me $50 no matter if I purchase or not, so I was using up my credit and will now be cancelling my subscription.

This is a total scam. I bought one outfit - which was fine, but did not realise that it was part of a monthly deal where you have to purchase every month. Surely it is illegal, or it should be. Outrageous. And they use Kate Hudson's name as a front.

After the review I wrote in SiteJabber, Fabletics finally contacted me and refunded (or credited back) the charges for nine months of unwanted "membership."
The person to whom I spoke was and sounded pseudo-friendly and did her job in getting the charges refunded.

I will still not allow my wife to purchase from fabletics nor would I recommend them to anyone. It is too easy to get stuck in a dilemma like this unwittingly when one considers there e-purchase screen.

Realistically, they're not terrible shorts. Personally I don't like that I was tricked into signing up for a membership to get the 2 for 24 dollar deal but eh whatever you can cancel. The actual quality of the shorts is mediocre at best, they stained around the pocket seams after just a few wears outside and the waist band gets uncomfortably tight after a few washes even after following care instructions. You're better off going to a discount store or thrift store if you're looking for shorts for $12 because you'll find the same if not better quality.

Everything is good but there is no information how to apply a $5 coupon which was redeemed at the rewards shop to use at checkout. There isn't even an option. It said I have only 30 or 60 days so it probably expired already. This needs to be fixed.