Fabletics

Non responsive, overall this company is full of promos and gimmicks. Sent me an order that I did not order. Wanted to speak to them to contest this ghost order but customer service was totally unreachable. I tried through their website but conversation was terminated both times. Tried facebook where they are supposedly online 24/7 and received no response. Horrible

Shameful business practice to keep card details for a monthly 'membership'. My 70 year old mum bought a pair of leggings as a Christmas present and didn't read the tiny small print about taking a monthly subscription fee. She has been paying £44 since 2019 and has accrued £836 of credit and the will not refund. Disgusting way to operate.

My VIP accounts were all closed and somehow my credit card kept getting charged. Customer service agents were useless (even though the first time this happened the agent who helped me promptly refunded my erroneously charged monies). The second time it happened - not so much. "Management" was also useless. They could identify that it was coming from someone else's account but could do nothing for me. Sounds like fraud to me!

Using the website and ordering is still simple but I am disappointed in other aspects. One, the prices per outfit have increased quite a bit and the options for outfits have decreased. They seem to sell less outfits and are selling more single items for higher prices. Second, last month I actually purchased an outfit as well as some sale items on a separate day and was still charged a member credit... I guess from now on even if I purchase something I will still click the skip option.

To be a member you just need to pay the monthly fee which, honestly I think is very reasonable considering what you can get per month for this membership. It's easy to place orders orders always come on time it doesn't take forever. The quality of the clothes is decent. The only objective I have is, there's really not much variety, and it tends to cater to a very specific body type.

I love the product, but:

1. It took about 2 weeks just to ship out, I'm not expecting them to be Amazon Prime but waiting almost a month for a pair of shorts is a little too much.

2. I don't like the whole subscription system and how they try to create this big "contrast" between prices before and after subscribing: "without subscription: $100, with subscription: $30" - just sell it for $60 and call it a day. People don't want to be paying subscriptions for workout clothing.

I was very excited about the product promise and the promotion (2 shorts dor $24), but didn't really understand I was signing up for a subscription until my credit card was charged with ~$54 a couple of weeks after.

Shorts are really good (only complain is that they take quite a bit to dry out, if used for swimming) but I do not consumer fitness clothing to live up to that subscription.

Fortunately, customer care was quick, responsive and nice to cancel the subscription and refund me upon request.

I had three months worth of credits disappear with no notice and Fabletics won't reimburse me! I have spent a lot of money with this company but never will again. They could have easily issued me a gift certificate but no. They send emails weekly advertising sales which regularly land in my email inbox yet tell me I need to check my spam file for the emails warning of potential credit expiration. I checked and never received any such warning from Fabletics. This is simply out and out theft.

Used to buy the leggings all the time until they changed where the logo is located. Now it looks like I have something on my pants so I stopped buying them for my daughter and m

In general I'm pretty happy with Fabletics. I do think their items vary in hot they fit and how well they are made. I like the price point overall for member credits and what you get

I like most of the styles that Fabletics have. Once I figured out my size, most everything fits and looks how it should. I just started buying from them and the clothes seem to be of good quality, are comfy, soft and fashionable for all ages. Unfortunately, unless the item is on "sale" most of if not all their clothes are extremely over priced (as it seems to be on other sites as well). I find that taking the chance and waiting that an item may go out of stock before it goes on "sale" has been my best bet. It's then that I find the prices more reasonable. Anything more than $25-30 for a pair of yoga/leggings is outrageous or for a sports bra. I'm really enjoying embracing this new style for myself and overall I'm happy with the quality of clothing I've bought so far.

Unfortunately, I don't feel there is a lot to choose from as far as tops for middle-aged women. At the beginning I bought tops that were sleeveless, but were cut appropriately (not showing a lot of shoulder). Additionally most tops are cropped. I dislike the way they moved the F branding to the middle of the leg. I prefer it near waistline. I realize you are probably trying to get your name out to more people, but I have been stopped by someone telling me I have something on the back of my leg twice now. I do appreciate the high collared zip jacket that has elastic waistline and wish they would offer more. I wear my black "windowpane" one all the time and get a lot of compliments and ladies ask where it is from.

While I have enjoyed some of the clothes I've gotten, because of the way membership works (you lose all benefits immediately upon cancelling), it feels as though if you want to use your points and actually get the benefit of the membership you've paid quite a lot of money for each month, you can't cancel. I finally did just because I felt trapped and like it was far too much money for what I got. Would not recommend.

I placed an order using membership dues and they never shipped it. They created shipping labels, twice, but never gave a package to Fedex. Every agent I spoke with would look at Fedex's tracking info and claim that "shipping label created" and "estimated ship date..." meant it shipped. They repeatedly lied to me. I finally got them to agree to refund me, but it must be done by check. And, get this, their check will take 8-12 WEEKS!

Website is not, great - Hard to navigate. Clothes material and names keep changing. The items I do like, are never in stock. Quality as decreased, not worth the cost. Ever since the credit system for membership changed, I stopped Purchasing as much, now with quality issues I don't buy anything.

Orders from online took weeks to deliver every single time. Tracking was never accurate. I ordered a pair of the "one" shirt which is supposed to be able to use as swimming wear and one time in a pool and the color faded terribly and now looks like Tie dye.

My cart was suppose to charge $47.00 dollars and got charged $204. It has been more than 5 days and funds have not been reimbursed. Customer service I would make sure you immediately check you bank or credit card when you purchase to ensure they charge you the right amount.

I don't like how they charge $50 a month for a member credit, but then constantly run sales where the items are valued way lower, but still say it will cost 1 member credit to buy. The adjustments don't match and the consumer ends up losing money on that deal.

I was so looking forward to getting some leggings that fit me. I ordered 3X where the website says 3X is UK 30, but when they arrived the labels all say 3X/22, and they look like a 22, there's no way they'll fit me. Very disappointed by this misleading website.

The vip promotion is where they get you and I presume is where they make the most. In my situation I'm pretty sure I saw the cheaper price and they didn't put any alerts or tell me about a 60$ a month charge. Other than that which they did refund and cancel the membership the clothes are really good. The customer service guy I just talked to was pretty prominent on selling me something else and wanted to keep me in the membership. As he's told and I'm a salesman as well and I know how the job is. Other than scam sales tactics the products are good and customer service is above average just be careful.

Products are great. Go to market strategy needs to be scrapped. Need to make a commitment to being in stock on merchandise. Would have ordered more but the things I wanted were always out of stock

This company is the biggest waste and time and money I've ever experienced. Every month there is a $50 charge unless you go on the website and click whatever button. It's absolutely ludicrous. The clothes are $#*! and not worth the extreme headache. I can't believe a company would actually be founded on the idea that the first purchase is also a way to become a "VIP" member i. E. be charged for the rest of your life. How deceitful.

The rudest customer service agent I have ever come across. Her name is ‘GANA' she is rude, spiteful and horrible. She tries to belittle you and is not helpful in the slightest.
Leggings are cheap and misleading sizes.
Avoid this company at all costs all they want is your money! Would not let me cancel my vip membership and get my money back! Disgusting! Never seen anything like it in all my life.