Fabletics

You'll never get your items in time, no mater if paid for fast shipping or not. And when contacting customer support if you bring up you had paid for premium shipping and it mentions 2 days shipping in the website, they just don't answer anything and you are eventually kicked from the chat site.

So I skipped the month at Fabletics and money was still taken out my account, I have tried to contact them on several different occasions over the past couple of weeks with no reply. I will never buy from this business again if they can't so much as give me a reply. The actual clothes are fine, I am not complaining about the quality of the clothes, but not worth ordering from them if they have no customer service.

This company is terrible. Stay away. Save your money for good workout clothes and better service! It is too difficult to return items, the customer service folks sound like weird computers who repeat stupid information that is not helpful. They try to sell you on more stuff when you try to cancel the membership or return items. I have now cancelled my membership and hope not to have to deal with them any more! Don't waste your time with this crappy company. Sorry Kate Hudson, I tried to support it, but it is a disaster.

Like many people, I've been living in my leisure wear during the pandemic, so I've been wearing my Fabletics pieces more then ever before, and I'm starting to think they are not worth the price. With constant wear, they are not aging well. All of my leggings are pilling, and I'm getting small holes in them. I've even noticed a small hole developing in my wide-legged yoga pants. I believe most of the pieces I'm having issues with are less than a year old. For the price, they should hold up better. I'm considering canceling my membership.

This was my first order and none of the items fit. I tried completing a return/exchange on the website and it wouldn't work. Turns out one item was no longer available. I was confused how the 2 for $24 deal would work if I returned one pair and kept/exchanged the other. Difficult to understand. Had to speak with a supervisor. I still didn't get complete clarification. Ended up asking for a full refund for everything and exchanging the one for a larger size. Hopefully those fit. But overall not happy with my experience.

I've had great experiences, but lately I've had a lot of issues that seem too frequent to be accidents. I'll return an item and, while I'll get a confirmation email from USPS, the credits never show up on my account. Most recently I returned an item and the website said I'd receive the full value $79 as a credit to my account. I printed out the shipping label and mailed it a couple days later. In the meantime the item went to clearance and when I actually got the credit it was for $13. I've also had multiple tech issues when trying to return items. I'm not sure what happens, but the exchange never goes through properly.

The sizing is off, both myself a larger size and my friend a small size both experienced this problem. Returning items is a nightmare. They just don't want to make it easy for you.

I had higher hopes for this company. Am cancelling my membership after 2 months. They also show cute new items in select colors and then you go to buy them and the colors they advertised in that days email are already sold out. Not good!

I'm a relatively good looking guy… tall, thin, blonde hair, blue eyes, and I love never felt more self conscious as when I was wearing fabletics pants. When I tell you that women would hide their children from a man wearing your product I am not kidding, it is that bad. The material felt cheap, and it felt as if no care went into the construction of the product. Looked nothing like as advertised. The loose fitting was a no go. I award you no points and honestly you guys should just drop the entire mens brand.

I have ordered many items from Fabletics and I'm generally pretty happy with the quality and appearance. However, the website could probably use a re-design. For example, if you want to return something, it's easy to print the label but impossible to find a return form. And trying to order outfits can be challenging. If you try to change the size or color of an outfit, and one of the items is unavailable, the website will keep ordering the original outfit. Unfortunately, there isn't a message saying that an item is unavailable so the whole experience is frustrating. That said, I wear some of the bottoms almost every day as I work from home and one of the vests is a real treasure. Would also like more items that a normal-sized 60-year old woman could wear (5'6" and 135 lbs.) Can't run around in a crop top or a bra with leggings. That's a sight no one wants to see.

Just odd that everything is the same price, bought a pair of shorts online and they didn't fit, returned them to an actual store. They didn't have my size, had to settle on a t shirt, how are t shirts, pants, and shorts all the same price and a whole member credit. I can go to under armour and get two shirts for less. Waste of money, first purchases seem like a deal. Feel ripped off after initial purchases

I am so pissed right now. I bought a promotional outfit from them last month. Didn't love either item, but I figured it was worth a shot for the $15. Today I just noticed a $50 charge from them in my bank account. What the hell. Buying that promotional outfit was a total scam to get you locked into their subscription? You can't cancel online, so I'll have to call them in the morning. Very displeased with their lack of transparency.

Do not pay for express delivery. What they fail to mention anywhere on their website is that it takes them 3-5 days to even process your order and then a further 2-3 days to deliver. This is despite them claiming Express delivery is within 2 days when you pay at check out. Customer service was appalling when I phoned up to query something.

All in all, great if you're not in a rush and don't have any queries. If you don't like hassle then I would avoid this company

The clothes are of good quality and price, customer service is amazing and one of the best I've ever had but the products in the color and sizing I want are never available. Plus the sizing is so inconsistent. Online shopping with Fabletics just isn't for me. I would rather pay 3 times the cost at a local store where I can try on the product and know I'm taking home exactly what I want than dealing with all the returns

The business doesn't deserve even 1 star. Bought a 50 gift card as a b/d gift for my niece over a yr ago but she'd never redeemed it till recently. The code did not work, & shown as invalid. The e-gift card does not expire per the company website and customer service. My niece and I reached out to Fabletics a few times and got bounced back and forth between the Gift Card Dept and Fabletics customer service. I was told the code was not properly issued at first and they were trying to fix it. 2 case#'s were given to me at 2 different occasions when I contacted via chat and a few phone calls. Nothing is resolved, no one wants to help nor can do anything about it. Such a dishonest business conduct and terrible customer service experiences. $50 isn't much but being ripped off is a much bigger deal. What a shame. Kate Hudson!

I have been an avid customer of Fabletics for seven years now. I can't say enough good things about this company, they are quick with their shipping, their products are great, wonderful quality pieces that they standby. If there's ever been an issue I've been able to return my items quickly and with no hassle. Clearly, because I've been with them so long, I truly love their options and how versatile their pieces can be. Really love this company and all they have to offer, keep up the good work people.

I ordered clothing for my daughters who are a size 4 and the cloths ran so small that they had to order size medium or large in some cases. Each piece of clothing was so thin that they had to where a second shirt underneath to not be exposed. The clothing is very overpriced for the quality and it is very difficult to cancel the VIP membership. Interestingly enough, you can sign up for the membership via the site and/or email, but you cannot cancel via the same method and must call during business hours. I would not recommend ordering from this site.

I train at the Olympic Facility in Colorado Springs for Figure skating. I train 5 to 6 hours per day. Sliding across the ice when I fall has tore up the leggings and outfits (Lulu Lemon) that I had in the past. Fabletics helps keep the sweat away from me, is very comfortable and durable for my serious training. I have not found anything that works better.

I liked that they changed the credit to allow you to buy more expensive sets. However they are ripping you off. I know my credit cost $50. There's no way in hell I'm using it for anything lower priced than that. And how come I can't combine 2 $25 things and use one credit? This site is a racket and always has been. And not to mention they will not refund your credit if you forgot about it. I would never and will never recommend this site or clothes to anyone.

I was disappointed with the pants in general. The waist was good but the insure was 2+ inches shorter that 34". Maybe the pants were incorrectly tagged with a 34" inseam. Anyway, I didn't like the fit either. What I am extremely please about, was the return process. It was seamless, good customer service

In January, I placed my first Fabletics order. I am still waiting for that order to come. It was marked as delivered, but it was not.
I took a chance and placed a second order and it came quickly, much to my surprise.

Read reviews. They are awful expected with regard to customer service, the VIP Program, and shipping. I spoke to Cassidy in the store and she and the staff were fine. I picked out a pair of leggings that I will buy tomorrow, but I want be opening an account, VIP or otherwise after reading the reviews. What a mess. Is it poor training, poor management, poor quality hires. Chad? If I were Kate Hudson, I would be ashamed to be associated with this organization.

Carolyn

I LOVE some of my Fabletics leggings. But the site is so confusing. They'll have 5 listings of the same pants... or the same or very similar name but one has a pocket and one doesn't and it's hard to tell. The pocket sizes and shapes change constantly which is so annoying. They also seemed to stop selling my favorite pants because all the cuts and colors have only XXS and 4X in stock. Nothing else. Unfortunately it's too much of a gamble to try something new... so I won't be back. The motion 365 fabric is fantastic and the triple pocket looks great. Such a shame it's basically entirely out of stock.

The quality is amazing that's no question but everytime I'm ready to purchase something it doesn't exist. At one point it was maternity, the last time I looked it was no mid rise. I have short legs long torso so high wasted goes up to my rib cage basically