• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
See all photos
How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user meredithd154
New Jersey
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

All of the items in my order were high quality, on trend pieces that are both comfortable and stylish. My order arrived quickly and I would highly recommend Fabletics to my family and friends based on my experience!

Date of experience: November 4, 2024

Thumbnail of user suzannahf6
California
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

I LIVE Fabletics. I've been a loyal customer for a decade, and wouldn't consider another brand when it comes to athleisure. The value and quality are spectacular, and the variety in styles and color are great. That being said, I feel like every time I place an order their sizing changes. If I lined up every piece next to each other there would be no continuity, and I feel like the sizes get bigger each time I order. Don't get me wrong, I'm not upset at needing a smaller size, but I wish that there was more consistency. I find their return process cumbersome and I find myself keeping things that are far too large to avoid the inconvenience of exchanging for the correct size.

Date of experience: November 4, 2024

Thumbnail of user deniseo588
Florida
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I have been extremely satisfied with the products I have purchased but my disappointment lies in the delivery service. Initial orders and exchanges generally take 2+ weeks. That's unacceptable. I am almost to the point where I am deciding to discontinue my membership.

Date of experience: October 1, 2024

Thumbnail of user annad1447
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

I placed an order during a sale to try Fabletics for the first time. I waited a while for the order, it was never received then I got an email saying my return was complete. I never got the items in the first place. Customer service could offer no help on a reshipment. I said to cancel the membership and was held up for at least 20 minutes back and forth with the rep on all these deals she could offer. I kept declining as I didn't get to try the merchandise why would I subscribe? It was super annoying. I will also be making sure the membership fees are removed. I have a feeling they are shady.

Date of experience: September 1, 2024

Thumbnail of user jeremyr670
Arizona
2 reviews
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

I love the athletic clothing from Fabletics. I have swapped out all of my gym shorts and shirts for the Fabletics clothing line. My wife has also replaced all of her leggings and sports bras because they are so comfortable and look great.

Date of experience: November 4, 2024

Thumbnail of user cassandral294
Haiti
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

The leggings are way too thick to workout comfortably in. I've done the subscription twice now and canceled after 2 or 3 months. Workout clothes are meant to be breathable but these are more suitable for lounging in cold conditions. I also bought a top which I disliked as well. The cut was too low. It did not fit right. Again more athleisure

Date of experience: September 5, 2024

Thumbnail of user tajap2
Illinois
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I loved the fit and quality of Fabletics clothing and enjoyed their $59.95 subscription for a wardrobe overhaul. The styles and colors were flattering, but some items needed to be returned. Although I canceled my subscription before making the returns, using the store credit reactivated my subscription, which felt unfair.

Date of experience: September 5, 2024

Thumbnail of user janes1921
Wisconsin
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

My items looked great, in sizes ordered. Beautiful shimmer fabric in a flattering style. I received updates from when ordered, shipped, approx arrival, delivered. Everything was in tact delivered to my doorstep!

Date of experience: October 5, 2024

Thumbnail of user catalinam61
Ohio
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Overall I think the product is good. There are two problems with Fabletics that prevent me from being a regular customer:
1- My size is never available. It is always sold out.
2- If my size is available, which is either a small or extra small, I place an order and over 50% of the time I have to return it because it is either too big or too small. When I try to exchange for the next size, it is sold out.

Date of experience: September 2, 2024

Thumbnail of user paulh5724
California
1 review
0 helpful votes
  • Send Message
December 14th, 2024
Verified purchase

I placed an order, then end of day i received an advertisement for an even larger discount after i had already paid for my order. I sent email asking to honor the discount or refund and I would place a new order but no response.

Date of experience: December 4, 2024

Thumbnail of user arlenel194
New Jersey
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

The material used for leggings is not as good a years ago. Stitching comes apart easier and the pants are not made from the same material. The other clothing has been fine, they just need to go back to using the better material for leggings.

Date of experience: October 4, 2024

Thumbnail of user laurag3683
California
1 review
0 helpful votes
  • Send Message
December 14th, 2024
Verified purchase

I ordered my leggings, thinking that would be the end of my order, but your company kept charging my checking acct $59.95 every month since September, and I would like it to stop and reimburse me October and November please.

Products used:
Leggings

Service
Value
Shipping
Quality

Date of experience: December 4, 2024

Thumbnail of user uchechukwui1
Michigan
1 review
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

Called my local store to see if they could help. They were kind enough to let me know to call customer service to get the issue resolved. Uche helped well and said i needed to wait 48 hours and call back about my order I am hoping that the same price will be honored for this inconvenience as it was a gift for a friend

Date of experience: December 1, 2024

Thumbnail of user km1315
Jamaica
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I am happy with the items I received from this order. My previous order was stolen by USPS, so I was a little nervous that I wouldn't get this one. However, it arrived and everything fitted perfectly, except the bra. The materials are soft and do just what they say they will do. Go Fabletics!'

Date of experience: September 5, 2024

Thumbnail of user ethana276
New Jersey
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Every time I walk into this store I am greeted before I enter the store. The team is excellent, kind, and extremely helpful. Not to mention total hotties! Especially the one with the curly hair. Everyone deserves a raise immediately!

Date of experience: October 1, 2024

Thumbnail of user pamelan120
Connecticut
1 review
0 helpful votes
  • Send Message
December 12th, 2024
Verified purchase
• Updated review

I love the items I purchase and tell my friends how much. Fabric is perfect, size is almost always true to actual, quality is outstanding. I always say I will not have to buy more, but when I see new items or colors or styles, I cave.

Date of experience: December 2, 2024

Fabletics Pants - straight leg
October 11th, 2024
Verified purchase
• Previous review

I have enjoyed the joggers for a long time, but now you have added the long straight leg pants. Thank you. They a long and comfortable. I will buy them again

Date of experience: October 1, 2024

Love Fabletics
July 17th, 2024
Verified purchase
• Previous review

Good quality, light weight, plenty of options, listens to suggestions and friendly service.

Date of experience: July 7, 2024

Plus Size
February 5th, 2020
Verified purchase
• Previous review

It is always a problem to buy plus size clothes but Febletics has been wonderful by offering up to 4x in most of the clothing they are selling. I am now obsessed with this product and will continue to be a customer as long as I can.

Date of experience: February 2, 2020

Thumbnail of user mikaelec
Tennessee
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I love my shirts from Fabletics, but the buttons keep falling off. The FIRST day wearing one of my dash shirts and 4 buttons came off. Very embarrassing to go about my day with belly showing. I've also had button issues on other dash shirts. I have 5 dash shirts now and almost every one of them has button issues.

Date of experience: September 5, 2024

Thumbnail of user casimirp2
Tennessee
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

The way they make you sign up for a subscription and then make it difficult to cancel and easy to forget is one of the worst I've ever seen. And I am not a 90yr old woman. I am a college educated 25 yr old who studied business and can tell you first hand this model is SCUMMY! Do not buy

Date of experience: October 4, 2024

Thumbnail of user josephm4942
New York
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

I know i was buying on a whim and purchasing without reading but i have experienced multiple confusions ordering and receiving my products... very misleading IMO. I will not be ordering again without deep thought i feel ripped off by the products and pricing received. So i will just but elsewhere.

Date of experience: September 2, 2024

Thumbnail of user veronicas1115
California
1 review
0 helpful votes
  • Send Message
December 12th, 2024
Verified purchase

I went into this Fabletics for the first time and Carolina was very knowledgeable with the product and gave me some recommendations based off what she liked. I fell in love with the leggings she recommended me. She was amazing. I'm happy I went in when she was there. I will definitely be going back

Date of experience: December 1, 2024

Thumbnail of user lauriew242
Maryland
2 reviews
1 helpful vote
  • Send Message
September 12th, 2024
Verified purchase

I don't have luck with the bras fitting me well because of my proportions but the leggings are my fav of all time. The fit is great, the quality is awesome, and they are easy to care for. I'm still wearing an original pair of Powerholds from 2018 and they look brand new.

Date of experience: September 2, 2024

Thumbnail of user randya1197
Tennessee
1 review
0 helpful votes
  • Send Message
December 15th, 2024
Verified purchase

Their shipping is the worst/slowest I have ever experienced. Fortunately I spent over their limit so I got free shipping. I would have been extremely upset if I paid for s/h & it took this long. 5+ days to process then 2 wks to ship. Ridiculous!

Date of experience: December 5, 2024

Thumbnail of user kimberlya1636
Michigan
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I used to love fabletic's but I'm afraid their quality is dwindling. I bought a pair of 7/8 leggings and the treads in the inner thigh began to unravel causing holes. I have never had this issue before but will not buy again for this reason. I haven't gained any weight or went up in size. This is disappointing as these leggings weren't cheap.

Date of experience: September 5, 2024

Thumbnail of user juliem3141
Indonesia
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase
• Updated review

I joined primarily for the scrubs. Jumpsuits are wonderful but you never have my size. Just very large sizes. Been several months since restocking M L Xl sizes.
I wrote a while ago and you said you restock popular items. Since you don't have these sizes I would think they'd be popular.

Date of experience: September 5, 2024

Scrub jumpsuit
June 13th, 2024
Verified purchase
• Previous review

I've been trying to order this in med or large for quite sometime now. Only available in xxl and above

Date of experience: June 3, 2024

Thumbnail of user shaned411
Colorado
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

The website has always been user friendly, and the customer service has always been great when I've called and needed anything. What bums me out is the replacement of your tried and true clothing collections that put Fabletics on the map with of all these new designs, fabrics, and collections. I'm not against growing the brand and exploring new things, but please don't do it at the expense of taking collections away like the mens Takeover jogger (that was by far my favorite as well as others I know that wear the brand), and the mens To Go zip up hoodie. I find myself accumulating monthly points with nothing to spend them on because I'm not a fan of the new stuff. Please consider my issue, and bring back the classics!.

Sincerely,
Loyal Fabletics consumer

Date of experience: October 1, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?