Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Don't waste your money! You can get the same quality at target. And their customer service, what a joke! Took over a month to get my first order. Then the second order I just received after 29 days so nearly a month again and it's wrong! I preordered leggings and they sent me some generic black ones that I didn't order without so much as a call or email! I will never order from them again what a waste of money! So disappointed! And they do nothing to help on any format because you always seem to get a message back saying that format is no longer in use. Emails one line chat whatever. Fed up and will not give them my money again!
Date of experience: July 25, 2020
I was given a gift certificate to Fabletics from my sister-in-law almost 8 years ago, and I never could have imagined it would become my go-to for workout, loungewear, and all around clothes! Everything is reasonably priced, fits well, and has lasted wash and wash. Highly recommend to any woman out there with an active lifestyle!
Date of experience: September 2, 2022
Hello Rebecca,
Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I ordered 5 items from Fabletics for the first time. 1 of the items was sent in a completely wrong size, despite me double checking I had ordered the correct one. I also wasn't notified that 3 of the items would be final sale, which is annoying. That should be more transparent, since I don't believe I bought from the sales section.
I gave this 2 stars because they were good about still giving me back my refund. However, I still haven't received it and it will be 2 weeks. Online support says to expect another 2 weeks until I receive my money back.
In short, I think Fabletics has some good products but a bad system. Consistency and speed of refunds would be more appreciated.
Date of experience: March 17, 2020
Hello Ariana,
Thank you for bringing this concern to our attention! We're sorry if you ran into some sizing issues and if you haven't received your refund yet. We sincerely value your business with us! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
Since I joined Fabletics the majority of my clothes have been ordered from them. I work physical jobs and need clothes that last, are comfortable, and that move with me - Fabletics have absolutely provided that! Their powerhold tights are my favourite, they are extremely comfortable and they don't go see through like many other brands do. Their sports bras are the only ones I wear - they provide support whether I'm fighting a fire, working on the wharf, or running my landscaping business. I have also been shocked at their ability to repel stains, there have been many times where I believed I ruined an item but they always seem to come clean in the wash! Honestly just could not be happier with their products!
Date of experience: May 19, 2022
Hello Heidi,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
The Fabletics shorts are comfortable with a great fit, stylish, and utilitarian (dryfit + flexible w/o bunching). However, the workout shirts are the complete opposite: they surprisingly contain cotton, which makes them soak up with sweat, clinging to your body, and making you look like a wet mess. I would not have purchased these had it been clear these were cotton-containing. Further, while the material is comfortable to the touch, it stretches wildly, which does not allow it to lay consistently on the body, disrupting workouts. Otherwise, the prices are wildly inflated, unless you maximize the discounts but be wary of the repeat charges hitting you! Additionally, purchased a hat, which has been nice.
Date of experience: September 16, 2022
Hello Andre,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered Christmas from this site and didn't know it was a subscription and the day they pulled money from my account they sent me an email after they had already done so. I did NOT have the money for the fee and got charged an overdraft. I only put money on this certain card as I need it. I called to get a refund and they said they don't do that. Needless to say I have cancelled and will NEVER order from this site again.
Date of experience: December 13, 2022
Hello Ross,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have ordered from you for well over a year and have had nothing but problems getting my things delivered! I actually just CANCELLED MY SUBSCRIPTION AND CLOSED MY ACCOUNT WITH YOU TODAY DUE TO ANOTHER ORDER THAT IS MISSING!
Date of experience: June 3, 2024
Been trying for days to receive a return label for a purchase refund as a Canadian customer. They keep sending emails that say your label is attached with no label attached (and the body of the email says your return label is coming soon!) and won't even provide the address for me to return the items! So frustrated! I cancelled my membership and now after reading these reviews am not confident that was done correctly. I shop online for clothing frequently and have never had these issues. Wished I had stayed away!
Date of experience: September 26, 2019
Hello Tina,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
Kinda disappointed in these fabletics leggings, for as much as they preach about "no fall" and "stays put" lies!
A+ for designs
F for staying on
Had to hold them up while I was jogging and while I was with my trainer boxing
It was uncomfortable and embarrassing having to constantly stop and pull them back up... (and yes I bought the correct size)
Date of experience: April 20, 2020
Hi Erica,
We appreciate your feedback on your purchase! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best
Cathy
I signed up for this website due to their enticing new member promotion. The clothes were okay, but definitely not worth the full price without the discount. After getting tired of having to "skip" every month in order to not be charged, I attempted to call and cancel my account. I was on hold for 32 minutes before I was able to speak to a representative. Unless you are very diligent about canceling each month, I would take your business elsewhere.
Date of experience: October 1, 2015
Fabletics is ridiculously shady. I ordered a tank top and pants as part of the VIP promo. I'm pretty good at reading things, but I missed that they are going to automatically charge your credit card each month if you don't make a purchase. On top of that, my order took over a month to ship, and when I tried to call Fabletics, I had to talk to a computer, then the guy on chat told me it was my fault, and finally I had to call back to cancel my membership. What a scam!
Date of experience: October 29, 2015
I am a size L and rarely are there any size Larges available in any leggings I like, even when I get an email saying just arrived. Not sure what that's about but it's annoying enough to make me cancel my membership.
Date of experience: August 1, 2022
Hello Jessica,
Thank you for taking the time to leave a review. We are very sad to hear that the sizes you like are sold out and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Their shipping is slow. Usually takes 1-2 weeks to get your clothes.
I exchanged an item and had to call back twice. It took two months to get it. They didn't mail it out the first time.
Customer Service personnel are in another country. I believe it's India. So the whole English thing gets sticky.
This month I skipped the month and they still charged me.
Clothing quality is MEDICORE. They just don't last like they should. I've had Target workout clothes last longer.
Sports bra qualities are poor. They're for looks not for function.
This is NOT lulu lemon
Date of experience: December 7, 2016
I have been a Fabletics customer for a long time. I have seen it go from not very good quality to super good quality, where as soon as Fabletics man came out, I got my husband to get an account. Now, I am not very happy with the quality. Yeah, the designs are nice, the material is great. But that is if you only buy sports clothing as athleisure. I run, do high intensity workouts. I cannot do those things with Fabletics' clothes unless it's all black, because of the embarrassing sweat marks! I would like to see some improvement there. Especially after the VIP price increase.
Date of experience: August 2, 2022
Hello Estephania,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
This was my first time purchasing from Fabletics. I'm a college student, so initially the sound of an unknown charge ($49.95) being charged from my account scared me, so I looked for the skip-the-month button, found it VERY easily, and skipped the month. Nothing happened, no charge is on my account, and I just received my 2-for-24 leggings and they fit perfectly. I already have another order in.
I think the problem here is that people don't realize how to "skip the month" even though I got an email reminder and for future purchases I just put a reoccurring event in my calendar. It's really not that hard.
Date of experience: March 3, 2018
Hello Brianna,
We are so fortunate to have members like you who continuously admire our products and services. Thank you for choosing Fabletics!
XO,
Sherry
Hello Brianna,
We are so fortunate to have members like you who continuously admire our products and services. Thank you for choosing Fabletics!
XO,
Sherry
I'm kind of shocked by how many people don't read the info on the site. This is a subscription service. It's pretty unfair to rate this company low when the only thing that's low is your IQ. Seriously, people, don't be idiots. I've loved everything I've gotten from Fabletics. They have very nice quality stuff, and I only wish they'd have more stock in tall inseams. Love their stuff!
Date of experience: November 22, 2014
Amazing fabric. I put it on, expecting to be disappointed with the fit because that's how online ordering goes often times for me. But these not only looked great on but felt great on as well. I'd say very true to size. Honestly I would order more, but I got in on a deal for this order, and that's the only reason I placed it. Because otherwise $#*!'s expensive. Glad I caught the deal when I did!
Date of experience: June 5, 2022
Hello Jessie,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Love the products that came but one pair of pants was mislabelled showing one size on package but actual product inside was a much larger size so required returning and still waiting for replacement which has added months to original date ordered
Date of experience: December 1, 2022
Hello Terry,
Thanks for sending your review! Your feedback about your order and our return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I'm obsessed with this brand. Love it. Good quality at a reasonable price. I like the benefits membership gives you, makes a lot of difference if you're not.
The website had improved at the begging it wasn't friendly to navigate but now it's better. Overall nice experience.
Date of experience: January 4, 2023
Hello Adriana,
We are glad you are enjoying our website and the VIP membership! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The fit and quality of Fabletics gear always meets my expectations. But I seriously wish they wouldn't charge me automatically every month. I feel like I'm a hostage to purchasing and don't really have a choice.
Date of experience: October 4, 2022
Hello Diana,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I purchased a new pair (with tags) from Poshmark, so I could get a deal without signing up for the service that everyone is complaining about. They ripped after two Orangetheory workouts - cheap material. Super disappointed, because they were really, really cute!
Date of experience: September 21, 2019
Hello Samantha,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I have no idea why someone would sign up for Fabletics vip program. I didn't even know I did when I made my first purchase with them. I just discovered this upon looking at some recent credit card statements. Pay $50/month just to get customer service that should be provided for free? And after seven months of paying, I still don't have enough vip points to spend in the store? I feel scammed, cheated, and stupid for falling into the trap. When you make that first purchase with them, be sure to look at everything at checkout so that you're not suddenly charged $50/month - for nothing! What a joke.
Date of experience: April 8, 2022
Hello Ross,
Thank you for taking the time to share your thoughts on the VIP Membership with us. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered a pair of shorts, in size large. They are very tight at the waist. I usually wear 34-36 inch pants/shorts, but it seems like these shorts were mislabeled perhaps? I can't wear them. Doubtful I'll be ordering again. Disappointed…
Date of experience: October 1, 2022
Hi James,
Thank you for sharing your feedback regarding the item that you received! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
Just wow! A great workout clothing line. The material is first class, I really like the way it fits and looks on me. Highly recommend it to anyone wanting to look & feel good while working out. Flabetics is my go-to brand!
Date of experience: December 9, 2022
Hello Josny,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Ordered
some leggings clearly stated on website 2for £24 for VIP members upto 10 leggings. Got overcharged. Support team is ridiculous they say one thing one time then change there mind without informing you of change. Was told i will get refund but they changed there mind. Avoid at all costs.
Products used:
None
Date of experience: April 24, 2021
Hello Sam,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Ashley,
Thank you for sharing your experience with us. We are sorry to hear if you're unhappy with our products and services. We deeply value your business with Fabletics, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle