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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user madisonh490
Indiana
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I ordered 2 pairs of leggings on the 2 for $24 deal and I wanted to return them to get the shorter option (my bad) and when I did they were out of every single color of shorter leggings except for black. My refund took forever to process and I eventually did get the new leggings. I realized the 2 for $24 deal signed me up for the scam membership after reading one of the promotional emails and when I called to cancel this (because its impossible to cancel on the website) I had to beg and plead with them to cancel it as they offered promotion after promotion to keep me on.

Date of experience: October 4, 2024

Thumbnail of user lateishae
New York
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

It was my first time purchasing from Fabletics and I'll definitely purchase from them again. The quality of my legging are outstanding. Probably the best quality leggings that I have out of all my other leggings. I love the color, looks just like how it looks on the website. They have a wide variety of colors, styles, and designs and I'll definitely be purchasing from them a each of them.

Date of experience: October 5, 2024

Thumbnail of user shellyc367
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

The product was ok, but most items were never in stock. Also, the pricing was expensive. You are charged 69.99, but if a product was on sale you still had to use that whole 69.99 on the item. Rip off in my opinion.

Date of experience: October 2, 2024

Thumbnail of user nancyb4132
Nancy B.
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered 2 pair of scrubs which included the Long Jogger Pants. They arrived quickly and the quality is great! The Long Jogger Pants fit well and are very comfortable! I would recommend to other Nurses!

Date of experience: October 1, 2024

Thumbnail of user maxm552
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I enjoy my Fabletics clothes. The price was great, and the fit and feel are what I expected. Two issues I've had are with the digital shopping experience. First, I cannot use the iOS app even though I am a subscriber. Second, when I receive the email promotions, I am directed to a broken link OR to the first-time customer screen. When I am on the site, I find it difficult to know which colors are actually in stock. Whichever color circle appears by the product is rarely the color that's available. This is misleading and a major turnoff. Finally, the colors advertised in the promotional emails are never the ones in stock.

Date of experience: October 1, 2024

Thumbnail of user denniss1956
Oklahoma
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I subscribed to fabletics because as a Healthcare professional most of my clothes are scrubs or scrub related. While they are very comfy they are not very fashionable. Fabletics has added a much needed boost to my wardrobe and my wife loves it!

Date of experience: September 2, 2024

Thumbnail of user terryp1917
Virginia
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Happy with the merchandise I'd ordered; however, about a week after receiving my order another charge of $60 showed up on my charge card. I called and questioned it and was told it was a charge/credit against my next purchase. The clause was HIDDEN in the fine print of their contract. The person I spoke with said he'd close my account and try to cancel the charge, but it has not shown up on my statements since then. I've also tried to get into my account, as I was told I could, to verify the charge/credit and possibly order items to deplete the monies but I couldn't. I also attempted to file a fraud claim with my card company and they denied it because of the original purchase was valid.

Date of experience: November 5, 2024

Thumbnail of user normab616
New York
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I love Fabletics clothing, however I find it hard to purchase their sports bras because the straps are too long for my size. 99% of the time, I have to alter the straps to shorten them by 1-2 inches. Also, i notice that some of the editions including Yitty brand are inconsistent with Fabletics original sizes. Aside from that, the material, patterns/colors are great! I love that we have the option of short/long lengths for leggings. Another great thing about Fabletics is their customer service. I've reached out to Fabletics via chat/call and always have a representative who is extremely helpful and effecient!

Date of experience: December 2, 2024

Thumbnail of user tinad275
Massachusetts
2 reviews
3 helpful votes
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October 11th, 2024
Verified purchase

Honestly, when I first ordered I was not expecting much. I was wrong! Everything I have ordered in the last year or so has been top quality. I love the leggings, the joggers, the bras and tops! I love that I can skip months when needed. I usually receive my deliveries within a few days of placing my order.

Date of experience: October 1, 2024

Thumbnail of user michaels13669
California
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I had a credit that was about to expire so used it to avoid losing my money. The whole idea of charging you monthly unless you opt out is ridiculous and once my second credit is used I'm canceling my subscription. Not worth it imo.

Date of experience: September 10, 2024

Thumbnail of user thomast2346
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the stuff i purchased but i have to drop out of vip.you take money out but you use 1 credit for items that are less than what you took out
You should be able to buy 2 or 3 items that add up to the amount you took out.

Date of experience: October 1, 2024

Thumbnail of user larissac62
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The material is never the same even though I usually order the same leggings since they are for work. This last order came in and they feel like cardboard. The are usually see through and not squat proof at all.

Date of experience: October 1, 2024

Thumbnail of user yvonnep612
New Jersey
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

It's not a bad experience however, I do not like that it's a fight to be able to shop and get items you like…could you release batches of new items in the morning than in the evening so everyone has an opportunity to purchase the new items

Date of experience: November 1, 2024

Thumbnail of user leroyc139
Florida
1 review
0 helpful votes
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December 12th, 2024
Verified purchase
• Updated review

I click links from and email. Loads fine but after clicking other links it is slow or just does not render. I lose patience and leave or retry. Sometimes with the retry it works sometimes it does not then I give up all together.

Date of experience: December 2, 2024

Great Customer Service
October 12th, 2024
Verified purchase
• Previous review

I had a few questions about returning items ordered online but wanted to return them to a local store. The agent was knowledgeable and easily answered all of my questions.

Date of experience: October 2, 2024

Thumbnail of user beatas39
Illinois
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Love the products but the website and shipping is so bad.
Shipping takes absolutely forever. Shipping label is made right away but it takes days for the package to leave the warehouse. This is probably the only company now that offers slowest shipping.
Also, when I get an email with the tracking number and click the tracking number, it doesn't track the package.

Date of experience: September 18, 2024

Thumbnail of user patriciav1383
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I always have trouble with the website. Recently I was offered a promotion. Too bad I could not order anything. Whenever I clicked on anything, all I got was sorry, something went wrong. This went on for three days and the promotion was over.

Date of experience: October 1, 2024

Thumbnail of user lasheenas1
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I very self-conscious about the things I wear since I do have a belly. I have been seeing the jumpsuit for a couple of weeks and was hesitant about purchasing it. I am so glad that I did. I love this jumpsuit and how it fits on me.

Date of experience: October 8, 2024

Thumbnail of user jacquelinet670
Alabama
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

At first, I was able to get a great deal and the quality was great, however, I found it very difficult to find what I wanted to buy and it seemed unfair to buy a sports bra for the same price as a while uniform. The challenge was that everything I wanted to get was always sold out.

Date of experience: October 5, 2024

Thumbnail of user desireeb230
Washington
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The scrubs run super small.and I think it's a bit of a rip off that you pay a $60 membership but you can then only spend so much of that online. I was only able to get one set of scrubs $20 yet I paid my membership.

Date of experience: September 2, 2024

Thumbnail of user taylan
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

Date of experience: October 1, 2024

Thumbnail of user alyssap324
Illinois
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've been shopping at fabletics for years. This is the second time they've sent me the wrong item. I was told they were going to correct the issue and send me the correct items. After weeks of waiting, nothing came. I asked them what the issue was and they said they were waiting for me to send back the items. I was planning on doing that after I got the correct items. I didn't think they were going to hold on to the items I paid for until I corrected their wrong. After back and forth, they didn't feel the need to do anything for me. They offered me nothing for this ongoing negative experience.

Date of experience: October 23, 2024

Thumbnail of user spatrick120
California
1 review
0 helpful votes
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December 22nd, 2024

So I was a former member of the membership program for far too long before realizing I did not need a pair of shorts every month, so I cancelled. I was wearing a pair one day when my friend asked for some too, so I bought a pair using a token, which I got once/month from when I was a member. However, I did not realize that using a token would resubscribe me to the membership again, a mistake that cost me $120. Sign up for the VIP program at your own risk!

For the shorts themselves, they're...alright. The pockets have a weird, tacky feeling, which isn't a great feature for tennis when I'm reaching in there to get a ball every thirty seconds on my service game.

Date of experience: December 12, 2024

Thumbnail of user cathk243
Australia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I am a regular customer of Fabletics products.
I am never disappointed in the styles, quality and the service.
The site is relatively easy to navigate, the value for money and quality of the products never fail to disappoint.
The men's range is also of superior quality and price.
I keep coming back for all of these reasons, plus great communication and service.

Date of experience: October 8, 2024

Thumbnail of user erikal295
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Date of experience: October 1, 2024

Thumbnail of user ryank1209
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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