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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user jamees8
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Date of experience: October 1, 2024

Thumbnail of user michelles4844
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Date of experience: October 1, 2024

Thumbnail of user jenniferp3358
New Mexico
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I and many of my family and friends have noticed a decline in quality. I personally am disappointed in the screen print / iron on of the t shirts pants and jerseys. I currently limit my purchases and look elsewhere when looking for top/better quality.

Date of experience: September 1, 2024

Thumbnail of user salehiniam
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The quality of the goods have changed. There are no cotton outfit any longer and only nylon. The colors are not vibrant and pretty any more. They are dark and very ordinary. Overall, nothing unique about the outfits.

Date of experience: September 5, 2024

Thumbnail of user teresaf875
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

My 6'5"" tall man loves the produces from this company but it's vey seldom that merchandise in his size is available. Talll with an in seam of 32" or longer if available, sell out and are not stocked in the stores.
We do very much like the items we have successfully purchased in his size.

Date of experience: September 2, 2024

Thumbnail of user nickk1544
Indiana
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I recently purchased 2 pairs of pants. Why do I need to join a membership to buy pants? How often do you think I need to buy new pants-- Daily, weekly, MONTHLY? It's ridiculous. Just sell me a good product at a fair price and quit the games.
I like the pants.

Date of experience: December 5, 2024

Thumbnail of user monalisat5
Kentucky
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Date of experience: September 4, 2024

Thumbnail of user fredw584
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There was not enough help in the store and I could not distinguish between staff and customers because the staff had no visible Fabletics ID. Also, I needed assistance updating my profile, since I was using their website on my phone and not the app, they advised they couldn't help because they only knew how to use the app. They asked several others in the store, but no one could answer my question. Not helpful and disappointed.

Date of experience: September 2, 2024

Thumbnail of user stephanieb4457
Florida
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I had several credits and used them for the products I desired. Upon completing my selections, all credits, I still had to pay $134 for what? I am not sure where the charges came from, but I do know ot wasn't shipping or taxes.

Date of experience: November 1, 2024

Thumbnail of user abrahama147
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Amazing quality and variety of products, I've been ordering from Fabletics for the last couple of years and tried multiple products it is all proved that the fabric is amazing and holding for while now.

Date of experience: October 1, 2024

Thumbnail of user angelinec52
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Very bad experience. Charge you discounted price but you are actually paying more than you should by paying the monthly $59 membership fees. Customers do not shop every month but you charge them every month.

Date of experience: November 1, 2024

Thumbnail of user adamb3250
Ohio
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

While I love the one of the pair of pants I have received, twice now you have sent me the wrong size on the return. The order clearly says the correct size but the wrong one comes. Once I sat on hold for over an hour and another I drove over an hour to exchange. Both times wrong size arrives. Now I have to do it again. So yes I am aggravated as hell.

Date of experience: November 5, 2024

Thumbnail of user kathleenn1673
Texas
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Y'all decided to charge me 59.99 a month for nothing - you said it was to be a VIP member - what a joke - I have never felt so ripped off in my life. I DID NOT ever sign up for anything so ridiculous- I don't know how you can possibly justify that!

Date of experience: December 1, 2024

Thumbnail of user richardn2694
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love your product but, the advertising is misleading. The reason I ordered 3 pair of shorts was the because of the deal, I did not know I had to join a membership. I thought this sale was to good to be true, like your 80% off deal is now. It probably is. I like your product and would like to buy more but I don't want to be mislead.

Date of experience: November 1, 2024

Thumbnail of user jessicac3066
Washington
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Hi,

I thought I was getting a great deal on a pair of shorts for my 13 year old. Instead I was signed up for a subscription for clothes? It was quite an ordeal to cancel that subscription and I was still stuck with a $75 charge that I bought a pair of pants with that nobody wants.

Date of experience: September 3, 2024

Thumbnail of user heinem
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Every time I put an order through and the site identifies there's stock of the item I am ordering and then I will get confirmation that everything has been ordered. A couple of days later, like clockwork, my order will get cancelled for "out of stock" reason and apparently the warehouse it is shipping from is out of stock…and I will always try to put another order through and that one tends to go through with no issues!…I am not doing that anymore….FABLETICS has gone to crap with their service.

Date of experience: October 4, 2024

Thumbnail of user randyc1060
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase
• Updated review

Staff at the store we go to is amazing; the quality of the product is great and the fit is exceptional. Value is great if you play the game, watch the sales, and act on their schedule, not yours.

So, while I love the product, I hate the games you need to play so that you get value, too! Don't! Don't ever pay full price for these products.

Date of experience: December 1, 2024

Super Staff
June 14th, 2024
Verified purchase
• Previous review

Clothing lines are grossly overpriced; if you have the patience and the time to play the game based upon the rewards programs, you can find value on quality clothing.

The staff was exceptional, however! I give the team the highest praise. Not just on one visit, but every time my wife drags me into this store!

As you can tell, I am not a shopper!

Date of experience: June 4, 2024

Thumbnail of user janets2761
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I didn't like that money from my account was taken without any PRIOR notification. I should have a choice whether to join the membership or not. I chose not to join membership. Otherwise love the items I bought.

Date of experience: October 1, 2024

Thumbnail of user scotth3047
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I was very happy with my order but was unaware of the membership fee every month. I'm like a lot of Americans now living pay check to pay check and can not afford the $69 dollars a month. I'm sorry but this is something I just can not afford.

Date of experience: September 1, 2024

Thumbnail of user daphnies2
Michigan
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I love my fabletics!
Every time I where these clothes I look good and I feel good. I work out in comfort and support.
Plus, I love the compliments my husband gives me when I where these items.
I live in Michigan, so it gets pretty cold in the winter. I don't Have any trouble keeping warm when I where my insulated fabletics.

Date of experience: December 1, 2024

Thumbnail of user bobbyz38
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Product is amazing but the website and app makes it more difficult than it needs to be. I am a member but hate that I have to opt out every month. The monthly credit is not worth it to me. The deals that come out are. I would rather have a paid membership for the year to get deals but having to click no each month is annoying. I would rather it be I click yes each month that I want to

Date of experience: October 1, 2024

Thumbnail of user angelac3968
Virginia
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I adore Fabletics customer experience. The product is high quality. If I had one complaint it would be the availability of certain sizes and colors on the website.
The ease of use for the website is amazing. The check out experience is smooth.

Date of experience: November 1, 2024

Thumbnail of user anelg8
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I had the worst experience with the shipping co. DoorDash. 5 times they delivered to the wrong address despite my multiple attempts to contact and correct the address, still delivered to another city. I had to cancel my membership.

Date of experience: December 1, 2024

Thumbnail of user gloriaf1503
Gloria F.
Texas
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

The scrubs are decent. The zipper pockets on the bottoms are nice. I ordered two sets of scrubs, and they both vary in size (either too small or too big) and material. I wouldn't purchase again nor recommend due to quality of material and inconsistency sizing and definitely not worth $80.

Date of experience: December 6, 2024

Thumbnail of user kylab69
California
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

I don't like the "import taxes". Sometime that charge has been greater than the cost of my purchase. The shipping takes a while too. It's never quick. I'm tall and you used to offer more items in "long" which I need. I have a 37" inseam. Many of the items I received marked "long" weren't any different than the standard.

Date of experience: December 9, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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