Fabletics

Overall the products are great but I don't love the membership model. It's expensive, not realistic and encourages overspending, overconsumption and not good for ethical clothing and shopping. If you just want a few items you have to buy into the membership model first. As a consumer you get to decide what's worth it. Sometimes I have found it is, now I am spending my resources elsewhere.

This scamming company has taken £440:00 from my account with nothing in return! I only noticed this morning as they change the name, slightly of the company on the bank statements and not the same date every month!
I am appalled and upset, I am a single, hard working mother and can not afford to loose money! The fraud people at my bank are dealing with this, I just hope I get my hard earned money back! TERRIBLE they ought to be ashamed!

Nothing fit, the things I chose we're made for a 5'3" yoga body. Not the 5'11" weight lifting body I have. And when I went to return it was outside of the window! What am I going to do w/$100 worth of crap that doesn't fit?!

I ordered a few pairs of shorts 2 months ago and it turned out they did not work for me. I went to the Fabletics store and they exchanged them for a different style. The employee was cheerful, polite, and really helped me out. Great experience.

I just a few months ago became a member of Fabletics. I canceled my first month and then the following month I noticed that they took out 2-$49.95 payments instead of one and they are refusing to give back my extra payment they stole from me!

I tried to cancel my membership and it was impossible! They make it so difficult and when you finally get a hold of a real person they try to bribe you into staying for like 10 minutes. The stuff I got was ok. Not worth it!

I used to rave about your leggings. The consistency in sizing and quality seems to have diminished. I never had issues with the fit of any of the different options until recently. The stretch isn't the same. The waist seems larger. They all ride down now.

Love Fabletics work out clothes, it is half my fitness wardrobe! Great prices being a VIP member, I would highly recommend it! All you have to do is skip a month when you do not want to purchase but you still gain all the great rewards.

I like the clothes and fit, however why do I have to pay more for an item as a member and loyal customer than a new person you are trying to recruit?

I think we should be entitled to the same sale prices as a non-member

The products I have purchased have been excellent. However, the recent changes in customer service have made me cancel my membership. I received an email saying I had cancelled my membership - which I had not. When I replied, I got a response saying they no longer provide email support and I needed to call. When I called, I was told that because I challenged a charge on my credit card that I did not make, it was company policy to cancel my membership. That statement followed one that informed me I had made a call and cancelled the membership. When I challenged both statements, I did not get an explanation nor a response, other than they would send it to the back office and "listen to the tape from the earlier call". After thinking about it, I called back and decided to take them up on their cancellation mistake. There's no product they provide that I have to have to survive in life. In an age when retail business are struggling, they might want to engage in a reality check.

Love this brand! I wanted to see if the material and items were comparable to a much high priced brand and it turns out that I love Fabletics! Great material, lots of options and a better price than lulu lemon. I will be buying many more.

Been a member for many many years. Maybe from the beginning. Initially I loved Fabletics, the quality of the clothing is next level, I still wear original pieces to workout in and they still hold great. I just feel I miss out on a lot of VIP perks living in Australia. I've stuck it out with my membership thinking you'd realise or open a store in Australia being the company has expanding quite a lot since the beginning. But the first time I'm thinking of canceling my membership as the monthly membership fee has now gone up

Love my bras, but hate the whole VIP thing and the site tricks you into almost unknowingly signing up for this. Definitely a mental nuisance when trying to shop.

My prior experiences with Fabletics has been great. Ordering has been simple and the products I have ordered and received in the past have all been as shown and the fit as expected. However, of my recent order of three full outfits, I have only received one pair of leggings. The remaining sports bra of this outfit as well as the two other full outfits have yet to be shipped or received. All tracking information still reflects "Ready to Go" as of today's date (5/27/2022). As these were outfits I intended to utilize for classes and a current trip I am disappointed that after several weeks there has been no update and no contact regarding the remaining five pieces of my order.

One of the items I ordered came with all tags cut off and smelling very obviously of laundry detergent. Obviously it had been previously worn and returned. While I was able to exchange this item cost free I found it very upsetting that I was sent a previously worn and washed item that was presented as new. Not to mention it was upsetting that it was accepted back despite not meeting return restrictions. I feel like I should have been additionally compensated for being essentially lied to about the product I was receiving.

I went onto this website for the first time, and as with most websites, I was greeted with what was labelled as a Newsletter Subscription. As an interested, new, potential customer I decided to sign up and see what they had to offer.

The site then gave me the option to fill in a quiz and earn a percentage off my first purchase.

What it failed to state was that I was actually signing up for a VIP Membership and that from that point forward I would be charged a monthly rate.

Not at all happy. I understand this may have been written in the fine print but when I am asked if I would like to sign up for a Newsletter, I shouldn't have to be worried of underlying conditions like this.

I now have to go through a process of calling up to cancel, instead of just being able to do this online.

Was definitely interested in some of their products but based on my initial experience I will not be buying from this sight ever.

I mostly LOVE fabletics! I love the legging with pockets the most. They are comfortable and durable and don't stretch out. The only problems that I've had is that some of the seams have come apart which really sucks after you have paid all that money, especially to be a VIP member. Also there have been a few times they have ripped easily when snagged on something, but I do realize this is more my fault. Also I would love it they had more styles in black. I have really loved being a costumer, but just not sure that I can continue being a VIP member.

I love Fabletics however it is a little frustrating that most sets include a sports bra. I had a double mastectomy this year and when buying my new clothes to return to the gym it was a little disheartening to find few outfits that I could actually wear. I ended up buying separate pieces and then 2 outfits that I could keep one part and gift the other. I will still continue to buy your products because the quality it fantastic and I can always find something to help me feel strong and feminine.

When I cancelled my membership I had a credit to use. I could not find anything for myself, my 14 year old daughter or my husband. I looked in your store and online. Everything you had was ugly and XXL. Kate Hudson should be ashamed of what this store has come to. I went in a few months ago and it was all terrycloth! Who works out in terrycloth?

I really like the Fabletics bottoms. I have leggings in almost every style. They are excellent quality and hold up really well. I like that the don't bag out and the compression is great. I haven't had much luck with the Fabletics tops. I find the styles are either big and boxy or skin tight. The website irritates me. I shop from my iPhone and scrolling through the photos for an item and the colour options is always glitchy.

I love the styles and the way the clothes look and feel. But I am very disappointed in how long each article of clothing lasts before it starts to de-thread or unravel in a way. I love the way Fabletics works and again love the clothes, except they are starting to not become worth any of my money with how instantly the clothes start to de-thread and form holes. Most recently I bought pants, and after one wash the correct way, two buttons popped off. Very frustrating because up until now I have spoken very highly of Fabletics and even though I have had several clothes form holes, I kept buying thinking the next article of clothing would not quickly unravel but it would. So it is frustrating liking this brand so much and how high quality it looks and feels, but just does not last.

I have tried to do online chat to explain how I never got my package even though it says it was delivered. I find it appalling that there is no email address to be able to send this to. I expected more from Fabletics as I have been buying from them for years.

EXTREMELY deceptive! You think that they are offering you a 'introductory' offer to try their clothing. Little do you know that you are actually signing up for a membership. I got my initial purchase and thought that the quality was so-so. I would NEVER pay their regular prices. Later, I was charged $49.95 for my alleged VIP Membership fee when I didn't make my monthly required purchase. Their email communications, etc. don't clearly explain that little detail. VERY UNHAPPY with this deceptive business! NEVER use this company!