Fabletics

When I called to report my undelivered item the person who took my call was so rude and treat me like I was stupid. That was the reason I cancelled my membership.
Never in my life had feel so humiliated.
Thanks

Signed up under the pretext I would get a free outfit after earning 1000 points. Then all of a sudden they changed this and you pick a item that has been discontinued or ugly colors left. Customer service sucks, it's like they say the same thing no matter what your problem is. Designed in California and made in some sweat shop. Could at least given Americans jobs especially because of the high pricing. Not even the costumer service employees are in the US. I will no longer participate in this circus. KATE HUDSON SHAME On YOU!

Decided to purchase a few things during a big sale (that took weeks to arrive)— only a month later to be billed $70 for the membership.

Never had a brand do that before and definitely won't be a returning customer.
Luckily I was able to get a refund but still felt like I couldn't trust the site to purchase again.

I called twice this morning.
The representative and I seemed to experience significant difficulty understanding one another. He/she repeated the sentence about sympathizing with my issue and assured me that we could find a solution. I could not understand the explanation as to why my credit could not be used on my most recent purchase. Ultimately, I gave up.
I hung up and called again. I could understand the second representative a little better. I believe the issue has been resolved.

All the clothes and socks are great. The only problem is with the zippers. Every one of them has not worked smoothly. The prices of the clothes are reasonable, but they need to put a little extra effort into the zippers

The monthly Subscription is no longer worth the money. I like the old way we used to have. Now I have to use one credit that equals the sum of $49.95 to purchase a shirt that is being sold for $20.00.

The products are great, but you should have $60 to spend when that's what you pay every month. You should not be limited to choose between certain products. That will cause me to end my membership after my products are delivered.

I've had a monthly subscription for some time now. I find the clothes to fit unpredictably; a medium in one shirt fits like a large, while a large in another fits like a small, so ordering sizes hasn't been the easiest.

On the months when I need to opt out, it is difficult to find where to do it. A predominantly placed link would be helpful. This month I called because the website was down, and the process was very easy. I will call from now on when I need to skip a month.

For the past two months, when I go the website on the first of the month in order to skip, the option to skip is unavailable. But it is there two days later — annoying!

I love the clothes, not so thrilled with the VIP stuff. Everything is very expensive and though of good quality, unless you pay a monthly fee, you don't get any break. It would be nice to just shop at a decent price and not have to sign up for the VIP stuff. I am cancelling that today. I can't afford $55 a month plus $50+ for leggings. I love the Yitty line, wish it wasn't with fabletics.

The "VIP" program is a scam. You are automatically signed up the first time you purchase anything. Then, when you don't buy something each month or opted out by a certain time, you are charged $50! It is very unclear whether you are signed up and starts sending you "VIP" emails before you buy anything! I tried to use the online chat to see whether I was signed up and if so, to cancel. After a long time, I was directed to a live agent. I asked my questions and after not being responded to for 20 minutes (I asked many times if anyone was going to help me, and was not responded to.) It sent a message saying thanks for contacting Fabletics" and to use there live call instead. I called and was given help almost immediately, which was good!

Ordered a pair of shorts
Thought it was a great deal but fine print proved otherwise and was billed for more money on credit card because fabletics automatically enrolls you in a system where you are billed monthly to belong on a site where they say you have discounts on future items, its like you belong to a club for extra fees

I had a bodysuit that bled onto my brand-new bedspread as I was laying it out to dry, and the dye was not able to be fully washed out. I love the bodysuit, but disappointed that the only option was to return the bodysuit when I now have an $80 bedspread ruined.

DO NOT create an account with Fabletics. It is the biggest scam. They say it's easy to cancel but every time I've tried I've been unsuccessful. There is no option on their website to cancel so it says to cancel via call or live chat. Every time I've called I can't get through and the live chat is always closed. The biggest joke. An absolute rort.

I ordered my package on august 20th and still have yet to receive my items. I chose standard shipping, however, I do not feel it should take this long to receive items. I am a member who pays her monthly subscription and buys items often from fabletics and this happens almost every time. I feel shipping should be reviewed especially for members

They have changed my credit card for 3 years $50.00 a month. My husband pays the bill so I wasn't aware. You would thin after 43 credits for outfits they would realize the person didn't realize they had a membership! You should have to renew something like that yearly but if you did they wouldn't be able to rip as many people off! Horrible way to do business!

I ordered two items and the sizes were way too small and I gave them to my son instead of returning them. I'd love to try the golf pants, but I don't trust the sizes.

My complaint is that they advertise something for "sale". I have a VIP membership, but when you add it to your cart the price is not the advertised sale price. You have to call and have it "manually" adjusted, meaning they sell it to you over the phone. I've also had the same issue with a email stating use your 25% discount, and when I click it to try to use it, the same issue. It does not work; you have to call in. I find that very dishonest. The product is nice, but the billing is not.

I purchased 2 leggings and a month later they charged me a fraud transaction of $49.95. I contacted them and all they would give is store credit. I called my bank and reported the fraud transaction. I will never purchase from them again.

Maybe I didn't understand the program but is seemed like the credits you get were just going towards an item that was almost the same value as what your monthly fee was so I don't really see where the benefit is as the savings aren't worth the commitment.

I do not understand points vs credits. What are the credits for and how to use them, at the same time what to do with the points.
However the quality of the product is what it saving your $#*! right now from loosing customers.

Love the clothes and returns are made easy! Clothes are comfortable and hold you in nicely good for working out or sitting around the house. Staff are very helpful when needed easy and free to return.