- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.1 stars from 11,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I have tried multiple times to order online and cannot get my cart to move to checkout. I have tried on multiple devices and o have called your customer service to report it. There have been many things in wanted to purchase but cannot get my cart to update
Date of experience: March 19, 2022
I do not why I have every month to skip monthly charge even when I decided previously month to avoid any monthly charge. Even with the credit to my favor the items are more expensive without this supposed credit. Particularly way to take my money easy and the other customers.
Date of experience: December 4, 2022
Hello Bernie,
We appreciate the feedback you shared regarding member credit usage. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I like the products, but there are no available sizes in the products I want, and it's store wide. I pay a subscription but can't use it because I can't spend the credits because there are no products available in my size.
Date of experience: January 18, 2022
Hi Paola,
Thanks for your effort in writing a review! We are sad about the negative experience you had with the availability of your preferred size and style. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I had to call because the site doesn't load and goes into constant circle of death. Then when I finaly loaded what I wanted to buy in my cart it did it again and would not complete the sale. Help from the 1-888 # was fine though but I really wanted to order and complete my order online.
Date of experience: July 1, 2021
Hello Denise,
We are sorry for the negative experience you have encountered on our website. We will contact you within 48 hours for further assistance.
Best,
Nelle
I went from loving this company to hating this company. It's plagued by website and site issues, and their customer service is atrocious! I had an issue with a promotion loading correctly. A rep tried to manually adjust it for me, according to the promotion, and the order wouldn't process. It kept giving me an error. The representative on the phone tried to process it for me, and also received an error. That was the extent of my "helpful" service. I have been told repeatedly since that my account was forwarded to management to process the failed order, only to never hear from anyone. Three follow up emails later and still no call, no resolution. Not to mention that the stitching has started unraveling on a couple of my new pairs of leggings. I mentioned it to the rep who told me that I could return using their app. No replacement due to defect, just return if I'm unhappy with them.
Date of experience: July 1, 2021
Hello Danica,
Thank you for sharing your overall experience with Fabletics! We deeply value your business with us and your feedback is important for us to hear. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I love the new joggers I got, and the new leggings are pretty nice too. Good for work since I have to climb a ladder and do squats and stuff all day. But the pocket at the middle of the back has a zipper and it can get uncomfortable sometimes especially when I start to sweat at work. All I can say is that maybe a zipper at the edge of the seam wasn't the best. A zipper lower on the outside of the poker would have been better in the way of comfort.
Tip for consumers:
Always check sizing and stretch of the fabric some fabrics stretch more and others less. When it says ‘hold’ that's how you know if it's soft and comfortable or going to lock it down like fort knox.
Products used:
Joggers, face mask, leggings
Date of experience: November 30, 2021
Hello Danielle,
We aim to provide designs and styles that would be convenient, and functional to our members and I am saddened to hear that we have disappointed you. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
Easy to use website great tech support when needed find everything I was looking for
Date of experience: August 4, 2024
The quality is Very nice, vibrant color, and fast delivery 😃
Date of experience: August 4, 2024
I am so ready for some new styles and colors I hope they can make more shirts that are not tight but loose for those who don't like to show everything all the time. Sometimes a great leggings and a nice flowing loose cute top is all u need but I am so tired of the same colors in the tops its pink or gray we need more colors in tops that are loose fitting long sleeve or hoodies that don't stop showing my belly all the time I am a mom to a 14yrs old son so sometimes its nice to cover up.
Date of experience: October 1, 2019
Hello Tonya,
Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Our Member Services Team is always open to hearing feedback from you. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
Comfortable fit and wicks moisture during my workouts!
Date of experience: August 4, 2024
I love everything i have ordered from the fabletics website, but i find it annoying to have to "skip" months for my membership so you do not charge me. Didnt really even know i signed up for a membership, was just trying to order some shorts and next thing i know, im being charged 70$ dollars or whatever it is for a membership. I cant figure out how to just end my membership all together so im stuck having to skip it wvery month
Date of experience: August 1, 2022
Hello Daniel,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I pay the $54 membership, but if I purchase an item that's less than the membership credit, I still lose the membership credit. I also had a lot of trouble using my credit since almost everything was sold out of a womens size small
Date of experience: July 1, 2022
Hello Olivia,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership and product's availability. Our Member Services Team will contact you right away.
Best,
Allison
Great quality clothing and selection! Prices are on point! Love my membership!
Date of experience: August 4, 2024
I bought something from the site and it came and did not fit. I did an exchange and received a notice that the exchange was accepted. I didn't receive an email with return info. I checked back and the item was listed as final sale. But it was not when I bought a it. I called customer service and the agent disconnected the call. I several times and could not get an agent. I was on hold forever. I never was able to get the exchange. I even tried the chat. I still have the item and it is useless.
Date of experience: December 1, 2022
Hello Jackie,
Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
I have been purchasing Fabletics products for the past few years and I can't get enough of them. The shorts are by far my favorite item but I also several of their shirts as well.
Date of experience: May 7, 2024
The process was fast and easy! My item arrived quickly and was exactly as expected. Thank you!
Date of experience: April 3, 2023
Hidden fee of $60 for a subscription no one wants.
Date of experience: August 4, 2024
My wife loves everything she has tried so far. Great fit, high quality and fast delivery.
Date of experience: August 4, 2024
Fabletics runs amazing sales and their clothing line is the highest quality. Keep bringing us these amazing clothes.
Date of experience: November 1, 2022
I had a package that never got delivered back in May. I reached out vi live chat and was told I could track it. I explain it showed delivered. I went to the address it was delivered and was told nothing had been delivered. Reached out again. No refund no package.
Date of experience: December 4, 2022
Hello Beverly,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I was not able to use my accumulated dollars from my premium account to purchase items at the sale price. I also was restricted by quantity of items needed to purchase using my subscription dollars - I had to buy a certain number of items before I could use all of my dollars.
Date of experience: May 4, 2020
Hello Kelly,
We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with how our credit system work. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I've always enjoyed Fabletics selection, quality, and style.
Very satisfied customer
Date of experience: August 4, 2024
Shipping was slower than I expected but quality and fit were great
Date of experience: August 4, 2024
I am not happy with the member credit system. I am charged 54.00 a month and i get one member credit. The leggings are on sale for 22.00 or one member credit. This does not seem like a great deal for me
Date of experience: January 1, 2023
Hello Susan,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.
Best,
Renz
I have been frustrated with my experience because it has been hard to use my credits when you are so often out of my size (XL). I end up giving my credits to my daughter (size S). I will unsubscribe as soon as I can use up my credits.
Date of experience: November 30, 2021
Hello Stephanie,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Tina,
Our number one priority is your satisfaction. We're sorry to hear that you're having a hard time placing an order. Our Member Services team will be in touch right away to assist you further.
Best,
Dean