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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user heatherb690
Virginia
1 review
0 helpful votes
  • Send Message
June 5th, 2020
Verified purchase

Positive experience dealing with customer service, and orders arrived quickly in good condition. The clothes are super comfortable and seem to last so far.

Date of experience: June 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Heather,

Awesome! Thank you for sharing your positive experience with us! We are happy to know that your order was delivered quickly. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user elvaa14
Arizona
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

These leggings have an awesome fit. They provide great support but are very comfortable. These can be worn to the gym or on a casual day out while running errands. I won't buy any other leggings!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elva,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ardism
Arizona
2 reviews
6 helpful votes
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March 24th, 2017

Can't believe Kate Hudson is affiliated with a company that has such poor quality products and is a total rip off. You are sucked in to monthly payments. The outfits I received were mediocre.

Date of experience: March 24, 2017

Thumbnail of user samarb
Samar B. – Fabletics Rep

Hello Ardis,

We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Thumbnail of user avap2
4 reviews
21 helpful votes
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January 7th, 2016

Alright Kate Hudson, thanks for making a cute athletic wear fashion line that is priced way out of your fan's budget. It's active wear. It can be quality and cute without price gouging.

Date of experience: January 7, 2016

Thumbnail of user donnah2091
Colorado
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Changed their policy without notifying customers so that you are charged for "not skipping a month" even when you've made a purchase that month! This is illogical and crazy--just to get your money!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thank you for writing a review! We appreciate the feedback you have about how the enhanced VIP membership works. Our Member Services Team will email you right away further assist you.

Best,
Dean

Thumbnail of user coling179
New Jersey
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I've been trying to return 2 unopened pants for the past several weeks without response by Fabletics help. Needing a new shipping label as the one provided didn't work. Thanks!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colin,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about returning items.

Best,
Renz

Thumbnail of user kevinh2488
Connecticut
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Make you sign up for a membership with cheap quality merchandise. Complete waste. Don't waste your time or money. Gave it 2 stars because one t-shirt was decent.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Kevin,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP membership. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user anital321
California
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

My Fabletics team member, David, made it a hassle-free experience. Quick, easy, and refreshing. Thank you! Once Fabletics changes direction of their exercise gear I may want to join again.

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anita,

Thank you so much for your feedback! We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by David. We always want to make sure you are treated as a valued member and your satisfaction means everything to us. We will definitely relay this review to the whole team to let everyone know of your positive experience!

Best,
Zeth

Thumbnail of user carrief150
Florida
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

These leggings feel great. All three of my daughters wear them, as well as myself. We order online frequently and they have always shipped in a timely manner. Will buy again.

Date of experience: November 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Carrie,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!

Best,
Nelle

Thumbnail of user shellyb409
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Absolutely love Fabletics and honestly don't wear anything else. Their items are so comfortable. I have bought my husband stuff too and he loves them.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Shelly,

Thank you so much for loving our brand! We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user brodyc18
Oregon
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Everyone at the Washington Square Mall location is always great! I'll stop in there just to say hi sometimes, because they're always so friendly and helpful!

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Broderick,

We are glad that everything worked out for you. We here at Fabletics do our best to provide great services to our customers. We appreciate your feedback and would like to assure you that we will strive to improve our customer's satisfaction.

Best,
Allison

Thumbnail of user emilyb1217
North Carolina
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I used to love how durable and compressive many of fabletics items were but the quality across he bird has changed and it is no longer worth anywhere near the prices they charge.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for taking the time to write a review! We value your feedback on the quality of our products. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user emmab68
Tennessee
1 review
6 helpful votes
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November 12th, 2014

If you like poorly made clothing at expensive prices, then this is the place for you! My tank and leggings both started to unravel after being washed twice! Please do not waste your money here!

Date of experience: November 12, 2014

Thumbnail of user shelleyr43
Florida
1 review
3 helpful votes
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April 22nd, 2019

Its a scam, you order something and automatically get signed up for monthly Membership. Ridiculous. Noticed my card being charged, they store your card info without permission.

Date of experience: April 20, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelley,

Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.

Best,
Ivy

Thumbnail of user cassandrah224
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Fabletics are my go to for everyday wear. As someone a little on the large size, these outfits make me feel comfortable, especially while working out. Overall, love these products.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cassandra,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and sizing.

Best Regards,
Clark

Thumbnail of user jf35
Arizona
6 reviews
16 helpful votes
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April 16th, 2014

I am a very savvy internet shopper & I absolutely did NOT see where I was agreeing to a monthly fee unless I "decline" every month. Didn't love the first outfit, felt kinda cheesy, so I forgot about the company. Every month a "get charged or decline" email has apparently been going to my spam filter, so I have been charged an additional $50 for 3 MONTHS with absolutely no clue this was happening! (husband reviews cc statement, finally asked). I called after hours, no way to leave a voice mail!
THIS IS LIKE THE OLD "MUSIC CLUB" where they would send/charge you for the monthly item unless you declined it in time - STAY AWAY FROM IT - QUALITY MEDIOCRE, NOT WORTH THIS MONTHLY CHARGE CRAP - better to just buy workout outfits at even WalMart, Target or Costco as you wish!

Date of experience: April 16, 2014

Thumbnail of user odie3iii
Washington
1 review
0 helpful votes
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April 18th, 2023

Fabletics constantly emails me and literally all the orders since December - April have been cancelled. At this point it feels like a scam. Taking my business elsewhere - nothing but a hassle.

Products used:
None! Its impossible to get them to fulfill an order

Service
Value
Shipping
Returns
Quality

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Carmen,

We regretfully note that we received your feedback regarding the status of your order. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user lauras3085
Illinois
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

The team was very helpful. I usually feel uncomfortable being a plus size women in a store geared towards fitness They made me feel inspired and that l am allowed to embrace my body!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user kelleya45
New York
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

I feel forced to continue. Because you can't cancel without losing active credits, I have been stuck in the membership for over a year since many outfits that I like are sold out quickly each month.

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kelly,

Thank you for writing a review! We are sorry to hear if you are thinking of canceling your account. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user lisag1156
Florida
1 review
0 helpful votes
  • Send Message
August 31st, 2020
Verified purchase

I purchased an item 1 month ago and still have not received anything! I've called twice and they just tell me it should be here soon! I'll never order from them again!

Date of experience: August 1, 2020

Thumbnail of user taylorw339
Florida
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

This is a great company and the athletic wear is amazing. Their supply can be low at times so you can't always get what you want when new stuff drops. Overall very pleased with purchases!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Taylor,

Thank you for providing feedback regarding the items' availability! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user kimberlyz671
Kentucky
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

My experiences have been positive. I wish it was a little cheaper each month. Sometimes I feel like the quality of clothes is too expensive for what you get.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimberly,

Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user carleys21
Montana
1 review
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

Poor quality leggings, already pulled after only a few times wearing them. The selection/options each month were slim, and it was difficult to manage the subscription.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carley,

Thank you for sharing your experience with our products and the VIP membership. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ellena191
California
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Four years ago I had so many options on outfits.
As a woman over 50 the current styles are no longer appropriate for me. Selection was too limited for my demographic.

Date of experience: June 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ellen,

Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user mauraw19
Wisconsin
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Fabletics has fantastic quality in items that will last. The clothes are practical, comfortable and have style! Having an active job I am able to be professional and stylish!

Date of experience: March 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maura,

Thank you for your review. We are happy to hear that you are happy with our product quality, style, and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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