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Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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QUality is better at Wal Mart! So, so disappointed. Then they took months to automatically re-charge my credit card and did twice at one time! I am livid. Will contact Monday.
Date of experience: August 19, 2017
Hello Rosario,
Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Samar
I repeatedly tried to buy medium leggings, different styles, different colors. Rarely had any in my size. So disappointing. Tried for several months and then the price went up. No thanks.
Date of experience: May 30, 2022
Hi Dena,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
They had a sale... 2 for something like $25... They sent me 1. And charged me full price which was about $50.
Horrible products, bad service, dishonest. Don't buy from them.
Date of experience: October 28, 2020
Hello Letta,
Thank you for writing a review! We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
My experience was good. Shipping can be faster but its ok. I just don't like the fact that i have to click each month on a link or i'll be charge. It make us forced to buy something.
Date of experience: February 12, 2022
Hi Veronique,
Thanks for your effort in writing a review of our VIP program! We will be emailing you right away for assistance.
Best,
Cathy
Looks good and comfortable. Can wear to the office or as casual wear. Their quoted delivery dates are always wrong. It's aggravating but I have just come to expect 2 weeks.
Date of experience: September 4, 2022
Hello Brad,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
In my experience sizing isn't consistent. Sometimes when I order a small it fits perfectly other times it's too big or too small. This goes for both leggings & sports bras.
Date of experience: December 1, 2022
Hello Courtney,
Thank you for writing a review! We value your feedback on the sizing of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm always happy with anything I get from Fabletics. They are my favorite to work out in. I don't worry about pants falling down, everything is always so functional and comfortable.
Date of experience: September 1, 2020
First mistake, signing up for this. I do not need a dozen exercise outfits. Then they make u phone and listen to their spiel before they will cancel account. Done and thankful to be rid of them!
Date of experience: June 24, 2014
DO NOT SHOP AT THE FABLETICS IN BRIDGEWATER COMMONS, BRIDGEWATER NEW JERSEY. The manager named Samantha is like the wicked witch! Nastiest person I've ever met! I was going to purchase several things but the managers rudeness made put everything down and leave
Date of experience: November 17, 2015
I have been with fabletics almost from the start. It seems that they are geared for 20-30 year olds more than in the past and the quality has gone down so it was time to cancel membership
Date of experience: September 1, 2022
Hello Laura,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Website glitches included but not limited to:
Freezing.
Ordering going through for items already sold out (then not informing the customer).
Points not being used thus charged full amount and still having a credit to use.
Customers don't come first (almost being punked or frustrated into spending more money):
Discount codes not working.
Skipping months moved from single to two step process.
Credits not going as far for products.
Sizing changes from product to product due to fabrics so you can't count on always buying the same size, again frustrating.
When I was a member my size would sell out before I had the chance to shop (felt like I was being forced to impulse buying and I don't participate in that because I want to retire within my lifetime.)
Product:
Good quality, usually.
I don't feel like all products are vetted well Aka not actually being worn by real humans before being sold.
Cute/hip styles.
Sales:
Now the only way I buy and renew my membership (after years of frustration being a member) is when I know I want something and I have the money to spend and it is on sale.
Products used:
Legging, tanks, sweaters, underwear
Date of experience: April 1, 2023
Hello Bailey,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our website and VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Took 77£ From my account in two week period for a 24£ purchase apparently I've got a shiny new membership I know absolutely nothing about in the uk you must have a cooling off period for such memberships and also returns period I asked about both and was basically given the us there anything else I can help you with, am livid I was also told you agreed to this (I didn't) and don't blame our website our website is perfect lady was so professional she couldn't even spell but that's besides the point point is they are scammers that don't work by the book, get it n regret it applies
Date of experience: November 10, 2020
Hello Martina,
Thank you for sharing your feedback regarding how the VIP Membership works! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Fabletics suggested a $49 outfit where the highwasited capris leggings not only had POCKETS but a cute little twist on the side. The shirt is the same material we already love, and can't stop feeling, with a similar twist on the back of the shirt. Love the quality as always and the speed of shipping.
Date of experience: September 4, 2020
Hello Amanda,
Wow! Thanks for sharing your feedback! We are happy to know that you love the quality of our products! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
I love those products and it is really comfortable! It's easy too skip de month, sometimes you forget but you have credits to use and get a nice full outfit!
Date of experience: May 24, 2022
Hello Anne,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!
Best,
Renz
Whenever I call customer service with a question everyone is so sweet and bubbly in addition to being competent and helpful! It makes me feel happy to keep shopping here.
Date of experience: January 1, 2023
Hello Jennifer,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
I bought several outfits (bras and shorts) only to return them all because they were too small. I tried to reorder but not much in the next size. Very disappointed.
Date of experience: May 1, 2023
Hello Brenda,
Thank you for bringing this to our attention. Your feedback about the items you got from us will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Love products deliver in a timely manner, set up my sons entire wardrobe thru site, he is Military so when he returned home from training very little in closet fit.
Date of experience: April 26, 2022
Hello Pamala,
Thank you for your great feedback! We will always make products that serve the needs of you, your family, and your friends. Have a great day!
Best,
Renz
I purchase my work out clothes with Fabletics. Love their designs and fabric. I've had a great experience and you can skip the month when you don't wish to order.
Date of experience: June 1, 2022
Hello Diana,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
2 stars at best. Love the product, hate that NOTHING is ever in stock! Lord help you if you buy the wrong size because you're basically stuck with it.
Date of experience: December 1, 2023
Hello Amanda,
We value the comments you made about the selections we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Not only is everything mediocre quality, but they purposefully make it hard to cancel your membership! :( I've bought leggings and other active wear for better quality and a lower price
Date of experience: February 21, 2016
Love these leggings! They hold you in and never move. Super stretchy - not to mention adorable!
I ordered An ex-small for the length and they are perfect
I'm 5'2" 145
Date of experience: May 4, 2020
I should have known better than the sign up for something with an auto order. You can only cancel after the first, four days is not enough time.
Quality and fit are not worth the price.
Date of experience: May 26, 2022
Hello Charlotte,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
If you don't watch they will sign you up for the vip that is $51 a month. It just comes out and then you gave a credit to buy something. How many pairs of shorts do I need. I hate this place.
Date of experience: November 1, 2022
Hello Jerry,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Advertisement references a sale but also de-emphasize the requirement of joining a monthly subscription process. Shipment details and updates were lacking
Date of experience: November 4, 2022
Hello John,
It is with great regret that we received your feedback regarding our VIP program. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Nicole,
We appreciate the feedback you shared regarding our monthly membership fee. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia