Fabletics

It has been 3 weeks since I ordered 2 pairs of pants! The tracking information said my package was delivered yesterday but it wasn't! Then I talk with customer service and they tell me to wait 24 hours and if it's still not delivered to contact them again we'll it's still not delivered! So I contact customer service again and NOW THEY TELL ME TO WAIT 2-3 MORE DAYS! I am fed up and I want a refund and my $#*!ing clothes. This is unbelievable and not only that but when before it said it was delivered it said it would arrive on the 19th and then it all the sudden changed to the 21st and now it's the 22nd and I still have not gotten anything and it will be a month since I ordered in 2 days!

Good quality clothing for a decent price but it took TWO WEEKS to ship. I find that unacceptable. I pay $55/month for the membership… I should not have to wait that long for my orders to arrive! Use a shipping company other than Pitney Bowes they're the WORST

I like everything I got but my only complait is the bottom of my pants a to small to go over my shoes. I wear these to coachbin and that would make them look a little more dressier. Other then that Im happy with my order.

I bought pants based on size description but the fit was awful. I got them on and everything but the way the waist line distributed the flub in my midsection was so unflattering. I'm 5"2' 120lb and felt like a cow in these leggings very disappointing

I would've paused this month, but when I logged onto the site I wasn't able to. The link was grayed out. It's also not clear if I don't pause and if I don't use my credit, if my credit is banked.

Let me preface this with the fact that I have never written a review for any company, ever. However, anyone considering giving this company their credit card information should know that this company has stolen hundreds of dollars from me.
I have cancelled my account with Fabletics on two different occasions, and have been charged $49.95 every single month since then.
DO NOT SIGN UP FOR VIP MEMBERSHIP.
They have outright STOLEN my hard earned money.
Kate Hudson should be embarrassed to own this company.

Great shorts! They feel and they fit amazing. I am very happy with this purchase.

As a first time customer I was thrilled to be a VIP having good deals but some items ran too small so I requested an exchange and returned my items right away when I received my exchange items back it didn't include the items like nu original purchase. I spoke to 5 different reps and they still couldn't help here I am more than a month later they decided to refund the item that was missing and when I tried to purchase the same item "it was out of stock" they could not help me the whole month in getting me the items that were missing just very disappointing and worst customer experience really ridiculous to go through this as a first time member.

The sale wasn't explained fully. Some things were hidden in small print. I learned I canceled whatever I unintentionally signed up for.

I highly dislike the fact that Lizzo is part of Fabletics. She is absolutely disgusting and I feel like Fabletics is promoting obesity by being represented by her. AND the fact that I can't edit or cancel an order after I place it is bull$#*!.

Absolutely horrible shipping, I will never buy from them again, my first order (mid summer) took over a month to get AFTER it shipped! My most recent order AGAIN took 23 days AFTER it shipped to get to me (2 states away) they just make excuses and say it's the holidays but that's false, it's year round!

Everyone in the Cherry Creek store was so very helpful and informative about all the benefits I bought gifts for my entire family and was reassured about the exchange program and policy if necessary
I am planning on going online tomorrow and doing more shopping

Quality products at good prices. The marketing use of a membership option makes an interesting way to get great pricing on their products.

My kids love your stuff, and I would buy more of it if you would get rid of your membership plan. Give us all the same prices without forcing the plan on us, PLEASE

Fabletics canceled order without an explanation. I emailed and didn't get a response.
Bad customer service.

It was frustrating not to be able to select from all colors. The choices were too limited.

But I like your products.

First time ordering, new customer. There was one item missing when I received the package. I called their customer service and spoke with MIKE. He told me that he wasn't able to do anything for me! I asked for a supervisor and he asked me why? And put me on hold, never transferred me to a supervisor, and told me that he might be able to reshipped the item and I might not receive it. I am highly dissatisfied with this company as a new customer, my experience with them was horrible. They are giving me the runaround for a 12 legging! PLEASE! They rather lose a customer than resending me my missing item! Their legging don't even stay up! It keeps going down! I had to hold it the whole time I was at my Bootcamp class!

The membership is very sketchy and scammy. I became a vip member 3 months ago and placed my first order with them. Everything was great until I was about to shop some more. I thought that the subscription is £59 and you get £80 shop credit, but instead I got 1 vip member credit for the £59. Here is the sketchy part. That 1 vip member credit could be used for any item, yeah, and that item could cost any price from like £1 to the most expensive product on the site. How is that possible? You pay £59 to get 1 vip credit to use on ONE ITEM ONLY and THAT item could cost £24 (for example)? If you do not want to use your credit for something that is less than £59(the amount you paid for it), you can choose to actually pay for the product which means you are spending even more money at this point. Here is another sketchy part. Before I sign up and until I put my first order, I could shop 2leggings for £24 and now 1 pair of leggings costs £59. When I sign out, I can see that exact same deal, but when I log in as a vip member this deal is gone. I only give 2 stars because the products are nice but I will be cancelling my membership and I would recommend everyone TO STAY AWAY FROM THEM as the whole thing seems too shady

Order was suppose to be delivered 5/25 then said "exception" will arrive on 5/26 well here it's 9:15 pm on 5/26 and not here, and the shipping site still says it's going to be delivered but the last update was 5/25@ 10:30 pm and it's no where around my home! I guarantee I will be canceling the VIP and telling my friends whom I referred 3 of (2 girls and 1 guy) do not order from them go on Amazon or go into Lululemon in town!

I was charged $49.95 because they DONT MAKE IT CLEAR that you're signing up for a VIP membership. I called customer service to get my money back but all he said was to use the points I have now and I wouldnt get my money back. I'm very disappointed. This website is very misleading.

Fabletics is a transparent scam. They tell you up front that you need to join their VIP club which is 60 bucks a month and it's easy to cancel any time. We'll that's what they say, it's not easy to cancel. I had to call 3 times to get it canceled and I was told on the previous calls that it was canceled, but that was a lie. They lie so you stay a member and then you get billed 60 bucks for the month. To be fair, they tell you it's a membership... that's not the scam, the scam is trying to cancel. Each time I called they wanted to give me "credits" or free monthly membership extensions. I kept sayin I wanted to cancel and then I had to listen to a sales pitch on why I should stay and what they will do for me if I do. Even after all that nonsense, then being told I was canceled... I wasn't. They just didn't cancel me... that's the scam. Also the shipping and handling times are atrocious. Placed and ordered on a Sunday, tracking label was instantly created and marked shipped... but the carrier didn't receive the package for 5 more days. Then once received by the carrier, it was another one and half weeks for the actual shipping.

I decided to give it a try and purchase the membership. They don't have much in the way of Capri length. Everything is either below the knee or too high on the side. I purchased black leggings anyway that were high waisted. The waistband kept rolling down on me. I bought two items that were on sale. When I canceled my membership they refunded me pennies on the dollar as if canceling the membership was a punishment and I had to pay the full price instead of member price. The items I kept were on sale!

Bought an outfit for the first trial offer. Absolutely loved the gym trousers but not the shirt as it didnt fit well. Tooo low so it just displayed my sports bra. Tried to get an exchange or refund and was told it was not possible unless i return the whole outfit... an exchange was not reasonable for a smaller shirt at least? Tried cancelling VIP membership and they tried to offer me 500 free VIP credits. Whats the point if you will only like half an outfit and not be able to return the seperate item... and no. I couldn't return the trousers. Loved it so much that i wore it that day so too late to return unfortunately