• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.1 stars from 11,747 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53%
Positive
1,718
Neutral
278
Negative
1,247
View ratings trends
228
See all photos
How would you rate Fabletics?

Reviews (11,747)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (73) quality products (133)
Thumbnail of user monicag490
California
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

I am mostly satisfied with all my purchases. The reason I say mostly, is there are times when items don't fit as well but that is because I should have chosen a different size.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Monica,

Thank you for providing feedback regarding how the items fit! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user zacharye153
Wisconsin
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

My wife loves the clothes. The monthly VIP membership was getting too expensive with increasing life expenses.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Zachary,

We appreciate the feedback you shared regarding our VIP program. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user audreyl41
Arkansas
1 review
2 helpful votes
  • Send Message
November 16th, 2018

After "skipping the month" on Nov 1st, I was still charged on Nov 13th. When I contacted Customer service there was no proof of this "glitch". I canceled my membership and made sure they took my card information off of my profile. They scam you out of money if you are not careful. Even if you skip the month you will STILL GET CHARGED. DO not recommend to my enemies.

Date of experience: November 12, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Audrey,

We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user leahh152
California
1 review
0 helpful votes
  • Send Message
December 1st, 2020
Verified purchase

I was unaware that I was automatically signed up to join for 49 a month and at 5'4" and 107 lbs nothing fit me very well. I usually have no problem with other brands.

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Leah,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user bridgetu1
Ohio
1 review
3 helpful votes
  • Send Message
August 27th, 2019

This is a scam. They take your money and then make it almost impossible to return items, use your store credit, or cancel your membership. Plus the clothes and selection is horrible. STAY AWAY.

Date of experience: August 27, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Bridget,

We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.

Best,
Ivy

Thumbnail of user andyj62
New York
1 review
5 helpful votes
  • Send Message
January 13th, 2018

Ive been trying to contact customer services 3 times on phone, 4 times chat and one time on Facebook. No response what so ever. Is there even a customer care? Extremely frustrated and upset.

Service

Date of experience: January 10, 2018

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Andy,

We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.

Best,
Sherry

Thumbnail of user carmenr380
Illinois
2 reviews
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

The quality of their products is good, but the 6-14 day shipping is too long. I would shop here more often if the items arrived faster without having to pay a higher shipping rate.

Value
Shipping
Quality

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carmen,

Thank you for sharing your experience with the shipping time frame. Your feedback will help us what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Thumbnail of user phyllism403
Canada
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

The leggings I ordered came on time. They fit perfectly. It is great to find leggings that are long enough. They are very comfortable. I truly love them and will be trying other products.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Phyllis,

Thanks for sharing a review of your order! We're so glad that everything worked out for you. We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user carlosg745
Massachusetts
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

A membership for clothing through fabletics is not worth it. At all. There are options are out there for quality. This one isn't it. I recommend being more thoughtful about where your money goes.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Carlos,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user laurav1261
Washington
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

I am very happy with the quality and the colors, I am delighted 🤩 I have been buying for a year now and I am still amazed by everything I buy

Date of experience: April 4, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Laura,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user edt189
Florida
1 review
0 helpful votes
  • Send Message
March 20th, 2022
Verified purchase

I dunno how they do it but these shorts actually are the best. I bought one pair, and now I literally have 6 pairs, and a pair of pants too. Light, comfy, stretchy, and good value for money.

Date of experience: March 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ed,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user crestinap
Colorado
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Relatively simple and straightforward. Package came quickly and was undamaged with all of my items inside it.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Crestina,

It’s great to read your feedback about the items we have online. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user jeanb597
Texas
2 reviews
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Every article that I've purchased has been very well made and has never had issues. When I've needed to return an article for whatever reason, the cost is promptly refunded to my payment method.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jean,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user moussat7
Cyprus
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

She helped me resolve my problem quickly and was comprehensive. Very competent she should get a raise!

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Moussa,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by Tiff. We always want to make sure you are treated as a valued member and your satisfaction means everything to us. We will definitely relay this review to the whole team to let everyone know of your positive experience!

Best,
Zeth

Thumbnail of user brittanys767
Canada
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

I love the clothes (workout wear and smoothing underwear) so much! As a new mom of twins these are the only clothes I feel comfortable in. Website was easy to use and I always receive my orders fast!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user angelaa1689
Kentucky
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It does flatten my tummy and definitely makes my butt lifted and bigger! Cute designs too!

Date of experience: June 3, 2024

Thumbnail of user kellyj253
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

I placed my order over two weeks ago and still haven't gotten a shipping confirmation. I got a email tell me it would be shipped soon but yet it hasn't. I can't even accept this threw my account.

Date of experience: May 5, 2020

Thumbnail of user ashleyp726
Colorado
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

I bought some Fabletics in the past but they were pretty tight. I normally wear a large, but decided to try the XL and I am very happy I did that! No more muffin or camel toe! DON'T BE AFRAID TO GO UP IN SIZE!

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle

Thumbnail of user tammyf430
Washington
1 review
0 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

When I receive the products I'm generally quite satisfied but, too often the products you advertise are no longer available. That's a little frustrating.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tammy,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them! We will also relay this review to our marketing team to let them know of your suggested style!

Best,
Tina

Thumbnail of user andyb699
Washington
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

Price has gone up and inventory is usually gone unless brand new. I do like the clothes but the whole system doesn't make sense

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Andy,

Thank you for sharing your experience with the prices we offer and product availability. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user sarahl80
GB
1 review
11 helpful votes
  • Send Message
January 13th, 2015

ABSOLUTELY TERRIBLE SCAM!

This company took unauthorised payments of £44 per month out of my bank account. When trying to resolve the situations they basically laughed at me and told me i would not be getting a refund. DO NOT BUY FROM THIS COMPANY!

My bank cancelled all payments and eventually the company did refund. This just goes to show what they are doing is wrong. This should be illegal.

Service

Date of experience: January 13, 2015

Thumbnail of user ryand718
Florida
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

High quality products. Stop collecting my information. I press one thing and every advertisement I see for a week is your products. Extremely obnoxious.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ryan,

Thank you for leaving a review and informing us of your concern with our advertisement.  We understand that this was not the level of service you were expecting from us.  Your feedback enables us to identify areas where we can improve.

Best,
Clark

Thumbnail of user davidt3114
New Jersey
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Wet poor customer service. Product not shipped correctly and not correct when gotten. Comedy of errors best explained. Would not buy again or recommend.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user patriciab4087
New York
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

Would like it if my daughter can also have an account and use my card but it seems a bit strict with that stuff

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Patricia,

Thank you for writing a review! We value your feedback on the membership and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user shawnn235
Ohio
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Pants advertised as 17.00, when checking out pants go to 100.00.

Date of experience: June 3, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?