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Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.
I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.
I shopped online as a member, but was dissatisfied with my experience and the sizing when my items arrive. I canceled my membership and went to return the items (hoping for an exchange), but when I asked for an even exchange was told that the price I originally paid would not be honored because I was no longer a member. How about, instead of some weird pricing scheme, all customers receive the same price like LITERALLY EVERY STORE EVER?
The overall experience was poor enough that I'm no longer interested in the brand, which is a shame.
Also, the employee at the South Hills Village location in Pittsburgh was not helpful and at times was condescending. She kept calling me "hon," as well, which I found to be majorly off-putting as someone who was clearly older than her.
Date of experience: October 1, 2024
Love the products! Delivery is very slow, takes more than 10 days all the time.
Date of experience: November 5, 2024
Very little in stock size and colors. Bought 3 Pair of shorts for 10 dollar each using the new member promotion. Had to return because they were the wrong size. Could only trade in one pair because of lack of inventory. Did not credit my card for the other pair. Gave me store credit which is worthless because the lack of inventory. My replacement pair never got re order and had to call three weeks later to get it done. All and all my 10 dollar shorts ended up costing me 54 dollars and 5 weeks of wasted time. Same price, more inventory, and get in two days from Amazon.
Date of experience: September 5, 2024
My addiction to this brand has reached epic proportions. The customer service was so on point in helping me get the biggest bang for my buck. They were friendly, helpful, and greeted me with a smile. Customer service unfortunately, seems to be something of the past these days. However, that is not the case with Fabletics. They still continue to provide a Fabulously wonderful customer service experience and for that I am thankful and proud to spend my hard earned dollars here.
Date of experience: September 3, 2024
Love the shorts. Very comfortable and look good. Unfortunately the cost of the shorts is through the roof. I can get just as comfortable shorts through another online company and have them within two days. All in all, if the price was better, I would excuse the shipping time. I made initial order and then cancelled simply based on the long shipping timeframe
Date of experience: September 7, 2024
The package exceeded my expectations— especially the joggers. They fit so well and have pretty good ventilation which is perfect for me because I get hot very quickly. I am about to purchase a few more.
Date of experience: September 1, 2024
👎 they make it incredibly difficult to cancel by placing multiple obstacles in the way. Also, if you have more than one person in your home who wants their own account, they may cancel your order assuming sale stacking, though sizes are different. Which is hilarious and makes no sense.
Date of experience: September 1, 2024
This was my first time ordering with fabletics since they were having a sale. Shipping was a little slow, but not their fault. Once I got the shorts, fell in love. Great fit, so far great quality. No complaints. We'll see how they hold up.
Date of experience: September 1, 2024
Nothing more to say. I ordered quite a few things for a vacation. My items arrived 10 days after my order was placed AND not in time for my travels.which is why i purchased them. My items were delivered within the company's delivery expectations. That said, i order from other competitors and receive my items within a week at the most. I feel you all have some work to do with a more timely delivery time. Also, your tracking system is not good at all. Disappointed. This was my 1st order as a new member, i've since skipped the past two months as I decide wether to cancel or not. Just a bad taste in my mouth with this experience.
Date of experience: September 3, 2024
Like the products, but the mobile website experience is terrible. Site "freezes" regularly requiring you to go back and lose your place. Products are also discontinued so quickly that it's often hard to find things I want in my size.
Date of experience: September 1, 2024
I bought some pieces and was automatically registered for a subscription. Its hell to get out!
Date of experience: November 9, 2024
I ordered some shorts for my grandson, and at the time thought I got a great price, but to my surprise a ridiculous charge appeared on my credit card, upon calling fabletics, it turns out to get the good price, you have to pay a monthly premium,that they fail to tell you about when ordering very dishonest won't be doing business ever again! With fabletics..
Date of experience: September 2, 2024
I had a credit that was about to expire so used it to avoid losing my money. The whole idea of charging you monthly unless you opt out is ridiculous and once my second credit is used I'm canceling my subscription. Not worth it imo.
Date of experience: September 10, 2024
Randomly stumbled upon Fabletics with a 2 for 24 shorts deal. Was skeptical with how the quality of the shorts looked on the website for the low price, but went for it. Brought a few more pairs shortly after owning my first for a month or so and Fabletics is now my main source for shorts and couple of other items. Great quality stuff at a decent price.
Date of experience: September 7, 2024
The material is amazing and stretchy the pockets inside are perfect size along with zippers
Date of experience: November 4, 2024
If you don't use your credits fast enough they expire. Then you pay $59.95 for a credit and something will go on sale for like $23.98, so you either lose money from the credit or pay out of pocket. Also there are some favorites that I wish they would stock. It really is a shopping pain and ends up costing way too much. I just want to use up my credits and get out.
Date of experience: September 1, 2024
I used to really like fabletics as an over all, go to fitness app. I have been a member since the beginning. But now I find that they often do not have my size, the outfits are weird colors and combinations.
Date of experience: September 2, 2024
I ordered a set in the store and paid for it. And when I got home saw someone canceled it. I never received my item. When I called customer service they refused to help me.
Date of experience: October 1, 2024
I love Fabletics products and I wish that they would stock all of their products in store because buying online is an adventure, the shipping department and the delivery company are not in sink we each other, they do not give updates I had to call several times to inquire about my items. So until this is corrected I will not order anything
Date of experience: September 2, 2024
Let me start by saying your product is made well and I would like to see more sizes available at the store because shopping on line is easy but your shipping partners are the worst's. Every order I've made on line I have had the same experience BAD and it has left a bad taste in my mouth and I haven't made a purchase since my last purchase.
Date of experience: June 3, 2024
I don't like the material, it it very itchy and not comfortable at all!
Date of experience: November 5, 2024
The Maternity Clothing is basically nonexistent. I can't even remember the last time the added new items or restocked. I keep getting asked to remove my review but nothing has changed so I stand by it.
Date of experience: September 2, 2024
I never accepted the membership, I just wanted to make a purchase and with the same card I paid they used it to charge me for the VIP membership and when I called to see why the only option they gave me was to cancel the membership so they wouldn't continue charging me
Date of experience: October 1, 2024
I really like the items I have purchased from Fablics, quality at a fair price. I just struggle to find the things I want in-stock and never find the stuff I like in stock if there is a sale.
Date of experience: October 1, 2024
But I'm not thrilled with this company in general. Your option of being a loyalty customer is an outrageous price compared to your non stop savings that are better then the loyalty price. And if you forget to use your credits in time you won't refund it. What a scam. This company is not worth ever buying from.
Date of experience: September 4, 2024
I signed up for a membership based on an offer for "2 pairs of shorts for $20". It was not made clear to me that I was signing up for a $60/month membership. I received 1 pair of shorts for that $60 plus shipping. I feel this is predatory.
But that's not my main problem. The clothes suck $#*!. They all arrive with threads coming out and more threads come out with every wash. I tried a few different variety of clothes and found the same to be true for their dress clothes and other athletic apparel. Now I don't wear them out in public not only because they are falling apart. But I fear that someone I like will see the fabletics logo a think I am a gullible person who falls for scams.
Date of experience: September 2, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
