Fabletics has a rating of 3.1 stars from 11,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I did not read the reviews or know anything about fabletics until I saw the advert on TV.
I thought it was a great deal to get a whole outfit for a small price. I should have paid more attention to the small print however I have never come across a scheme like this so I thought nothing of the VIP.
Until today where I read some bad press about fabletics charging people without knowing I had no idea I had fallen victim to it! Sure enough I checked my account and £44 has been taken from bank.
This is when I started to research and noticed all the jargon in emails from fabletics - it's very unclear and I think they should say straight up in big bold headings that VIP pay £44 a month and you lose that money if you forget to 'opt out' (or whatever bull$#*! word they use) of buying anything from them that month.
Anyway I rang up and all they tried to do was make me stay and I would have to stay to be able to use that £44 on anything - by which point I would have incurred another £44. I figured it isn't worth it and to just make sure I'm no longer on their membership.
I don't trust them so I have told my bank to block them taking anymore payments as after the phone call I didn't get any formal confirmation that I'm rid of my VIP rip off status.
Will never recommend to anyone and have learnt my lesson to research every new company I buy from
Date of experience: September 29, 2015
BEWARE FABLETICS! When you sign on to purchase from this company you don't realize it but they automatically deduct $49.95 from your card every month whether you buy something or not! I cancelled my "subscription" which I don't recall ever agreeing to(must be in tiny print somewhere) and found ANOTHER $49.95 CHARGE on my account from Fabletics this month on Sept. 6th. Sneaky buzzards did it on the 6th hoping I wouldn't notice. DO NOT BUY FROM THESE THIEVES. They should not be in business because they are crooked!
Date of experience: September 20, 2015
A+ customer service, doing business with Fabletics is seamless
Date of experience: July 16, 2024
I sKipped the charge at the beginning of the month, I'm guessing some thing glitched and I was charged anyway. I ordered and outfit and specifically asked to used those credits, my account was charged full price of $80+ dollars. The COVID excuse is getting old! I was too much of a hassle, so I kept it, but I wii be canceling my membership as soon as I can.
Date of experience: April 19, 2021
People would buy more if pricing model is normal, but it is not. Pay $7200 to be able to buy chinese clothes for 29 or 19!
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Hello Abdeslam,
Thank you for sharing your experience with the price we have online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I bought a large order of $ 169.87 October 13. Order *******865. After I pay now October 29 they say they do not have the products, and on the web it appears that they send it to me, I want all my money now it is a lack of ethics of This company, I thought they were good after I waited so long. Call and speak with an operator who was deso, oriented she tells me to buy again because it is exhausted. I want the producros yaaa or my money. I work hard to get scammed, and fast, otherwise I will call the consumer departme
Tip for consumers:
no buy for online!!!!!!!!
Products used:
clothes
Date of experience: October 29, 2021
Hello Pamela,
Thank you for sharing your feedback regarding the order you placed. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I purchased order#Order #*******662 from FABLETICS and DID NOT RECEIVE 4 OF THE ITEMS. WHEN I CALLED TO LET FABLETICS KNOW, THEY INFORMED ME THAT I CANNOT HAVE A REFUND TO MY BANK ACCOUNT, BUT THAT THEY WILL DO AN INVESTIGATION TO DECIDE IF I RECEIVED THE ITEMS!
COMPLETE UNETHICAL UNACCEPTABLE BUSINESS PRACTICES ACCORDING TO THE BBB! WITHHOLDING A CUSTOMERS MONEY FOR PRODUCTS THAT I DID NOT RECEIVE!
IM A FITNESS INSTRUCTOR, I WILL #neverforget THIS, NEVER DO BUSINESS WITH FABLETICS AGAIN, EVER. AMD SURELY WILL SHARE THIS EXPERIENCE ACROSS ALL SOCIAL MEDIA, AS WELL AS IN MY CLASSES!
Tip for consumers:
DON'T USE IT
Products used:
Nothing
Date of experience: April 21, 2021
Hello Christa,
Thank you for writing a review! We would love to assist you further with the concern you had with the items you did not receive. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I've had only good experiences with the items I've bought for fabletics. It's great quality clothes and most of the time I get a huge discount as a VIP member.
Date of experience: November 30, 2021
Hello Matt,
Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
The clothes I've gotten from Fabletics have been cute and good quality. BUT it's nearly impossible to get the right size and style at any given time. There isn't any size consistency across styles. So if you order something and it's too small or too large, it's a GIANT pain to get replacements. Half the time they're out of stock by the time your first order arrives. And if it isn't, you have to first return what you have and then they'll ship the new size. And most of the time by then your size is out of stock. And they put the burden on the customer to keep checking the website to see when the new one comes in stock instead of having it on auto order so that when it comes in they automatically send it. This leaves one checking the website every day for the next month trying to find out if your size has come back in stock. Meanwhile the window to replace the one you bought closes. It's just so annoying. In the end, you end up with bottoms that fit and no top to match because the top never came back in stock. Or you have credit and you try to buy an outfit but you can never buy both the top and bottom at the same time because one or the other is always out of stock. Eventually I cancelled my VIP membership because it was just too difficult to get complete outfits in my size.
Date of experience: July 1, 2020
Hello Arianne,
Thank you for sharing your overall experience with Fabletics. We sincerely value your business with us and your feedback is important for us to hear. Our Member Services team will be contacting you via email within 48 hours for further assistance.
Best,
Nelle
Bought 2 black tights in Mar 2016... I was not able to complete the order till I signed up to this VIP membership. The company charged me 5months of membership fee 49.95US... I had only purchased 1 order in March. I will be called to cancel this everday till I get the charges reversed.
How dare you miss Kate Hudson for charging people foolish fees for nothing.? You should be embarrassed, this company should be embarrassed. I will tell every single person about this disgusting company. You miss Kate are taking middle class people's money. I think you have enough... i believe ever person who had been scammed by this VIP membership (so ridiculous) to be returned their money and the company should be charged for the stress of dealing with your 3rd party customer service in the phillipines!
Date of experience: September 5, 2016
LOVE the leggings BUT I really wish they would have realistic tops for plus size. MOST of us do NOT want tops that are cropped! How about a nice long sleeve shirt that is comfortable and not strapped to our body? A nice cotton blend longer length tshirt that is regular fit. ALSO IT WOULD BE GREAT if you sold a pack of T-shirt's, regular length and fit to mix and match with our leggings.
Date of experience: March 1, 2021
Hi Alicia,
We appreciate your wonderful review! We''' definitely relay your feedback to the appropriate team. You can surely expect more styles on the website soon!
Best,
Cathy
The product is just ok. I noticed some pilling from the tights I got. But besides that what really rattles me... is the fact it wasn't clearly written that I could see that VIP membership was a monthly fee ($50US--$70CND) if you didn't Skip the month. Who has the time to Skip that every month. Such a hassle and for someone who was un-expecting it was quite the shock to see a $70 fee on my visa. Not impressed. Canceled it right away! (Hopefully! I did read some horror stories on here that they continued to charge even after canceling) This brand Aint worth the trouble. I Think I will stick to Lulu quality that is always great. Service that is never lacking!
Date of experience: December 23, 2015
I HAVE BEEN WAITING FOR ALMOST A MONTH FOR A SMALL ORDER - ONE ITEM AND ALTHOUGH I RECEIVED A MESSAGE TELLING ME THAT MY ORDER WOULD BE DELIVERED ON MAY 19 IT NEVER APPEARED AND I AM VERY DISTRESSED BY THIS AS I NEVER HAVE HAD THIS TYPE OF TREATMENT FROM FABLETICS
Date of experience: May 23, 2022
Hello Lynne,
Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!
Best,
Dean
When you purchased Two For One Price at the end of the month, you will be charged $49.95, totally not worth the price and a scam activity! This is why there is a CATCH! Be Mindful before buying!
Date of experience: May 6, 2021
Hello Armond,
Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
For me fabletics is my go to brand for sportswear it give you quality plus make look good you use to go to the gym or personal activities like going out with friend and family
Date of experience: November 1, 2022
Hello Benjamin,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I got really great deals on my last purchase. In that I found a new favorite bra and joggers! They shipped quickly and since I liked all my purchases I didn't need to return anything.
Date of experience: November 1, 2022
Hello Davina,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I hadn't noticed until recently that my account was short $100 and I didn't know why how dare Fabrics take money out of my account if you figure it out 50 million people times $50 every month she's a multi-billionaire I don't think her mom would approve I think this is going to get out and she's going to end up close down why would you do that grab money out of people's account anyway don't buy from Fabrics they are a company that does not tell the truth I think her mother would be so disappointed if she knew that she was cheating everyone out of money I liked her until this no I'm not going to watch your TV shows
Date of experience: March 5, 2017
I have tried to find the perfect leggings for years and my search came to a end when I discovered Fabletics. They are great quality leggings and provide comfort in so many of my insecurities.
Date of experience: January 19, 2022
Hello Theresa,
We're so glad to know you love our leggings! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,
Zeth
I have loved my purchases from Fabletics and the only reason I am not continuing my orders is because I moved to Europe and they don't deliver here yet. Let me know when they do!
Date of experience: May 26, 2022
Hello Britt,
Thank you for the positive feedback! We are happy to know that you love our products and services! We'd be delighted to help you further with your concern about our services in Europe. Our Member Services Team will get in touch with you right away.
Best,
Allison
I skipped my first month in the correct window as instructed because I bought stuff in the sale. I was charged any way! Not a good start at all I'm seriously considering cancelling my membership.
Date of experience: October 7, 2019
Hello Hannah,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I bought two shorts and a tank top; the material is super light and comfy; they don't get wet and they are very stretchy as advertised. I am keeping this subscription and buying more soon!
Date of experience: June 1, 2022
Hello John,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I ordered a few pairs of shorts in 2021 and loved them so much I had to order even more. The shorts are amazing when wearing very comfortable and can almost do anything in them.
Date of experience: August 3, 2022
Hello Cade,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
So that means that if I don't actually purchase anything with my credit I'm loosing money. What a scam. I want out. How do I cancel my 5 year membership? And get my credits back?
Date of experience: September 4, 2022
Hello Heidi,
Thank you for sharing your experience with the membership. Your feedback will help us know what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello AnnMarie,
Thank you for writing a review! We would love to assist you further with the concern you had with the charge. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean