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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
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Reviews (11,490)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user aliciam919
Minnesota
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Stop showing things that are not available. And start using petite models! I am 5'2" and never see anyone my height.

Date of experience: October 6, 2024

Thumbnail of user jayc1283
New Jersey
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I had a problem with one of my pairs of pants and they sent me a brand new pair no questions asked. The process of sending my pants back was really easy as they used a service that only required me to bring them to my local ups store, I didn't have to pay for
Packaging or anything which was really cool. Fabletics is top notch.

Date of experience: September 2, 2024

Thumbnail of user jaqg
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Great products. Great price. Will absolutely order again.

Date of experience: November 7, 2024

Thumbnail of user debrar1328
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I called to discuss a canceled order and was provided with a few different options to choose from.
The rep took the time to look and discuss other options that best fit.

Date of experience: October 1, 2024

Thumbnail of user joelc791
Louisiana
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I really enjoy Fabletics clothing, but when I want to order some thing 80% of the time they don't have my size or what I'm looking for. I know this is a popular clothing line but if you can't keep something in stock for everyone to order for, just turns me off.

Date of experience: September 1, 2024

Thumbnail of user janeller110
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Wasn't as great as I thought it'd be, the clothing was OK but the price wasn't worth it. Even with the credit I paid more than I thought I should. But the ability to pause and membership was nice.

Date of experience: October 1, 2024

Thumbnail of user paulettes208
Idaho
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I thoroughly enjoyed the quality of my garments and I appreciate the detail. My only complaint, bc I am impatient, is delivery time. Seems to take a full two weeks to get to me while other places I order from take days. Not sure why? So, my next order I paid extra to see how fast delivery was for $15 more.

Date of experience: September 3, 2024

Thumbnail of user nathant1073
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

All the items I purchased thus far are great and the price is fantastic

Date of experience: November 4, 2024

Thumbnail of user louisp574
Texas
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Chose expedited 1-2 day shipping and was basically told by customer service that they don't follow that timeline and my 15 dollars will not be refunded nor will I receive a credit of any kind. Simply the worst experience I've had in my entire life.

Date of experience: September 3, 2024

Thumbnail of user wern
Wer N.
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I like their fits and styles but for men there is often a significant lack of color. Only a couple of colors a year are added to their range per item. This results in the fact that men often can only choose between a variety black, blue and grey if the other colors (+/- 2) do not suit them.
It would be great if a larger variety of colors is made available.

Date of experience: September 2, 2024

Thumbnail of user patrickw1259
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Overall pretty good! I do think finding the fit and style might be made easier if it was this is the shorts/short/whatever and then you are given the options for length, color, etc. it seems like the shorts especially are listed as every length and every color as a separate listing, which makes inventory look high but makes the search list unnecessarily long.

Date of experience: September 2, 2024

Thumbnail of user andrewp2609
Ohio
2 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

I have made a few orders now using some amazing sale pricing and cannot complain about the quality of the product. Everything I have received is well made and extremely comfortable. Also, I have had to return a few things that did not quite fit and the process was simple at my nearest Fabletics store. The employees granted every request I had and made the process seamless!

Date of experience: September 5, 2024

Thumbnail of user nikkiv73
Utah
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

Fabletics has great products but they are very scheming in how they slide the membership in when your checking out. If you're not careful and fully reading everything then you are signed up for a membership of around $60 a month until you call to cancel. Took a few months to notice it was automatically coming out. They would not work on returning any membership at all so then you have to use it and cancel and it is so not even worth the hype of ordering from them.

Date of experience: September 1, 2024

Thumbnail of user conniet395
Washington
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I've been at Fabletics member for years and they always have amazing customer service. As long as you can remember to cancel Vip monthly it's great!

Date of experience: October 5, 2024

Thumbnail of user jacquelines1331
Florida
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Fabletics has the best stretch pants and shorts. They are thicker,have pockets, and prettier seam than LuluLemon. Not to mention, less expensive.

Date of experience: October 5, 2024

Thumbnail of user jenniferv1582
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I've been a member for over a decade now. I'm always pleased with the quality. The filter function has drastically improved. I do notice sometimes there isn't one for features. I have to have pockets with my leggings

Date of experience: September 5, 2024

Thumbnail of user jazzlynv
Pennsylvania
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Cheap clothes not good quality but fast shipping...

Date of experience: November 6, 2024

Thumbnail of user aaronb2366
Missouri
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Everything was great from start of order to delivery!

Date of experience: November 6, 2024

Thumbnail of user jennyn250
Michigan
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Always end up returning my items due to the fit. I skip all the time but haven't canceled because I have credits. I don't want to pay the high shipping costs due to the reason "it's coming from China". I'd rather pay more for US made. Material does not seem the same as it used to be, tends to rub and get irritated.

Date of experience: September 5, 2024

Thumbnail of user anat420
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Uncomfortable fabric, not fit to size, color didn't match what I needed.

Date of experience: November 6, 2024

Thumbnail of user marnieh30
South Carolina
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I am somewhat unhappy with the products. The sizing is not consistent and the quality is not as it was when Fabletics was first in business many years ago. I have clothes from that time and they are still in excellent shape!

Date of experience: September 6, 2024

Thumbnail of user scottm3972
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase
• Updated review

Wish it didn't take so long to get the product in. Love the clothing but.,,

Date of experience: November 1, 2024

Shirts
August 11th, 2024
Verified purchase
• Previous review

Great but it just takes to long to fevieve. The product themselves are exceptional.

Date of experience: August 1, 2024

Thumbnail of user tristant97
Alaska
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The clothes and service are great! So far I'm very happy and will oder again

Date of experience: November 1, 2024

Thumbnail of user zandrac26
Arizona
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Overall experience is fast and easy. Do not miss out on quality clothing and scrubs

Date of experience: November 1, 2024

Thumbnail of user chrisf1910
Kentucky
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The items we do purchase are great. The best quality and we are happy with them. Issue with Fabletics is what it takes to cancel the auto withdrawal every month. Sure, you can skip this month. But have you ever tried to just cancel. They make it close to impossible. You must call and then it's hitting a bunch of numbers and then being on hold for a long time. It's rude to customers.

Date of experience: September 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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