Fabletics has a rating of 3.1 stars from 11,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Love all the products I have purchased from Fabletics! The apparel is really great athletic wear that is not only fashionable but functional and the price is too expensive
Date of experience: July 1, 2019
Clothes ran small. Usually that size fits, but sadly things didn't translate size wise this time.
Date of experience: May 10, 2024
I got the largest size offered and still didn't fit. I was hoping for a sport bar comfortable enough to wear all the time. That's not what I got.
Date of experience: August 13, 2023
Hello Autumn,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Before I get upset, I'd like to clarify that fabletics clothing quality is amazing and I cannot ever complain about that. Other than that, I do not feel that they have anything else good to offer. The VIP membership is a joke. They take out 49.95 each month, which is fine, but you cannot however use that toward your purchase IF you are using the 40% off or what ever fake percentage off they offer. So you can get the 40% off but not the 49.95 member credit and say spend 60$ on two items. BUT you can use your member credit(49.95) but not 40% off. So I'm actually spending more money by using my member credit, which is my money, versus using the 40% off. I know this is confusing but I feel that the entire site and terms and conditions are genuinely confusing. I definitely feel this site needs a rebrand with using less confusing terms instead of screwing people over. Maybe instead take out $25 a month that people have to put toward an item they want as well as receive the discount benefits they are running that month for VIP. Otherwise, each sale contradicts one another.
Date of experience: October 14, 2020
Hello Erin,
Thank you for writing a review! We are glad to hear that you love the quality of our clothing! We are continuously striving to satisfy our member’s needs as much as possible, especially with our promotion and credits. We will contact you for further assistance.
Best,
Nelle
I was a very happy member. I sometimes wasn't happy with the fit or the quality of the clothes but I spent a lot of money every month by ordering at least 3 outfits plus my membership. I had saved up quite a bit of there point system. Enough to get a free outfit. My daughter had a tantrum over her one outfit not coming because they were out of the size- it would be nice to get a heads up and offer a different size instead of just sending half the outfit and that's it. So she went on my phone and sent off an email saying it was bull$#*! and she wants to quit the company. They canceled my membership and when I emailed to rectify they took away all of my points. Flat out refused to give them back. What company would do that? Throw away a great customer over I think 2000 points = a mere outfit. Instead of keeping a happy client who purchases more that 3 a month. I spend thousands of dollars here. This company has so much potential but it's sad how they choose to treat clients. I have read many many comments siting many upset customers that I wish I had read before I took my business here. Happily now shopping at several different stores getting different styles however I do miss looking forward to new outfits every month. I hope someone with business savvy and a great product starts a similar company because I will happily join! The order number is from one of my last orders.
Date of experience: September 4, 2020
I give them A+ for marketing and F- for quality, value & ethics. Kate Hudson must be in dire straits to be their spokesperson... shame on Kate ( should I say "Oink! Oink!).
Annie
Date of experience: July 28, 2015
As a spin instructor, I need a lot of different options to wear. Fabletics offers me that!
I love the Powerhold compression and light and airy tanks. Thanks, for always having me covered.
Date of experience: January 13, 2022
Hello Aimee,
We're so glad to know you love the items! We were blown away by your positive words, we really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,
Zeth
I love the reviews of the people who give it one star who clearly state that they did not read the fact that you pay $50 a month or SKIP the month. I reecieve no less than 3 emails before they charge my account every month saying Purchase or Skip. It's NOT a Scam, my daughter and I have purchased and loved Fabletics wear for years now. I skip my monthly purchase 85% of the time and have never had a problem returning or exchanging something that did not fit. There were a few months that I forgot to skip, not happy with myself but, it's not a waste... a few months later I used the credit to purchase a pair of leggings as a gift for someone or myself. PEOPLE... LEARN HOW TO READ AND CHECK YOUR E-MAIL. DON'T BLAME AN E-COMMERCE SITE FOR YOUR LACK OF DILIGENCE!
Date of experience: January 29, 2018
Hello Elan,
We are so fortunate to have members like you who continuously admire our products and services. Thank you for choosing Fabletics!
XO,
Sherry
I have been a Fabletics member for almost 5 years but I've found that in recent years, the quality has diminished and the sizing has gotten smaller. Additionally, the bras fit very stangely.
Date of experience: August 1, 2022
Hello Jessica,
Thank you for the feedback about your experience with the product size and quality. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I have never heard of this brand before, until I noticed regular transactions on my credit card going back to May 2019. I googled it and found out its an active wear brand that charges US 49.99 for a VIP membership - the same amount that was coming off my card. I assumed that someone had got a hold of my card details so I cancelled my card and reported it to my bank (Westpac). Westpac said there was nothing they could do because I should have noticed it earlier and that "its not fraud because its been going on so long". They suggested I call Fabletics to report it. While googling their contact details I found many customer complaints about money being charged without consent. I started to realise that it didn't make sense for someone to steal my card details only to sign up to a plan where you are only charged when you don't purchase anything. The only person/group getting anything here is Fabletics. There are no other dodgy transactions on my card. If someone had my card details surely they would buy something else? So I believe its the company itself that is scamming me. I've decided not to call them because I won't get my money back and will just be charged international call costs. Avoid this company and keep a close eye on your bank statements!
Date of experience: November 3, 2020
Hello,
Thank you for sharing your overall experience with us! We deeply value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
The vip membership is such a con it's unbelievable. The terms and conditions are completely unclear and they are abusing customers trust. I am disgusted.
Date of experience: February 11, 2015
Fabletics is a subscription trap. At first I thought the intro offer was such a great deal. Got two outfits for $25/each. Then I needed to return one of the leggings ($12.5) and they charged me $7 dollars to restock. Not worth it so I decided to keep it.
Now, good luck remembering to skip the month in the short 5-day window. That is how they make their money: you forget to skip and cha ching! $50 goes out the window. That is exactly what happened to me and I thought: no worries, their stuff is cute, I will find good use for my $50.
Then I went shopping and quickly found out that I was not allowed to use my credit on sale items! Fabletics, WTF? You have my $50 dollars and now you want to tell me how to spend it? So be aware folks: you are not free to spend you member credit as you wish. You will most likely end up using it for one overpriced outfit that you wouldnt buy otherwise.
I was beyond annoyed. I tried to cancel my membership over live chat and was advised that if I cancelled my membership before spending my credit I would lose the wonderful VIP pricing.
I was baffled at their attitude: they will not offer a membership refund, no matter how unhappy their customers are. Dont just take my word for it, read the 600+ 1-star reviews here.
Needless to say, Fabletics conduct is shameful. This is a company that preys on its customers and profits from their inattention. Not to mention that they are selling Target quality active wear at a Lululemon price. Skip this one folks, stick with classic retail.
Date of experience: November 8, 2017
Hello Patricia,
We sincerely apologize if you are not happy with your shopping experience. Please Allow us to contact you within 24-48 hours to make things right.
Best,
Sherry
Garment quality not the same as it was before when I had the subscription and the rest is just to make the 50 character limit.
Date of experience: January 4, 2023
Hello Elektra,
We regretfully note that we have received your comments regarding the items we have. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Fabletics has been great since I started purchasing with them 2 years ago. They have awesome products with great material and amazing deals and prices.
Date of experience: August 1, 2022
Hello Curtis,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at Fabletics do our best to provide the best service, unique style, s and great product quality at an affordable price! Have a great day!
Best,
Allison
The work out gear is long lasting, great quality and well designed. The customer service is quick to respond and helps resolve any issues quickly.
Date of experience: March 1, 2023
Hello Sabina,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Please add high impact content for runners
And non-cropped shirts for those of us who don't like that style
Looking for some bright basics
And ability to sort by pregnancy options
Date of experience: June 1, 2022
Hello Megan,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I can't ever get my size a medium in a tall with pockets.
Its old I ended up with a ton of credits and just got stuff I don't even want to use them and close my account.
Date of experience: October 1, 2022
Hi Linda,
We value our members, and your feedback about the sizing is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
I have always liked the styles by Fabletics and the new colors are my favorites. Now that shipping doesn't take over a month to get to me I am more willing to recommend the products to my friends.
Date of experience: July 1, 2022
Hello Pattie,
On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!
Best regards,
Chad
Feels like a scam. You sign up for a membership (very hidden) and if you don't watch the CC statement you will be charged $54 every month. They will refund if you ask but the deal is shady.
Date of experience: September 4, 2022
Hi Diana,
We value our members and your feedback about your VIP membership experience. One of our Member Services team will get in touch with you right away.
Best,
Tina
DO NOT GIVE THESE PEOPLE YOUR CREDIT CARD INFORMATION! I HAD A CREDIT CARD ON FILE WHICH I DELETED FROM MY PROFILE OVER 1 1/2 MONTHS AGO. YESTERDAY I SEEN A DEBIT FROM FABLETICS ON THE CARD THAT I DELETED. I CONTACTED CUSTOMER SERVICE AND THEY HAD NO ANSWER AS TO WHY MY CREDIT CARD THAT I DELETED GOT CHARGED.
ITS BECAUSE THEY KEEP CREDIT CARD NUMBERS ON FILE AND CHARGE WITHOUT CONSENT!
THE REPRESENTATIVE ISSUED A REFUND AND ENDED THE CHAT.
Date of experience: August 30, 2018
Hello Alicia,
We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so a representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
The product quality isnt that good and why do you guys market 2 for 30 dollars when you charged 55 dollars monthly? That's not a good sales tactic. It is called scamming people
Date of experience: November 1, 2022
Hello Avik,
Thanks for sending your review! Your feedback about our product quality and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I got an email that my fabletics password was in a data leak and when I logged on something was purchased and my member credit had been used. I have pictures of the charge on my bank statement
Date of experience: November 1, 2021
Hello Caleb,
We sincerely appreciate the feedback you shared! For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Nobody likes subscription services and gymshark and rawgear make your company look like clothes you can buy in Target.
Date of experience: January 4, 2023
Hello Alex,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I wish it had pockets. Great fit and fabric though. I selected size medium and they fit tight, but I still have to pull my leggings up. They slide down a bit
Date of experience: May 1, 2021
Hello Aida,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Jane
I love it! I can skip if I need to or buy some amazing items when I can. The material is great and love how they are always bringing new innovative looks!
Date of experience: November 30, 2021
Hi Christina,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Jeannie,
Thank you for trusting us and shopping with us. Fabletics is always ready to serve members like you with exciting shopping offers. So, stay tuned!
XO,
Ivy