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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,686
Neutral
273
Negative
1,218
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,678)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1808) vip membership (466) credit card (339) vip member (272) kate hudson (211) sports bras (287) workout clothes (150) shopping experience (73) quality products (131)
Thumbnail of user tristyw
Maine
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

I am always happy with the clothes and have the option to return if it doesn't fit the way I hoped. I feel that I get the value I pay for with fabletics!

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tristy,

We love you and your wonderful review! It's always great to know that you are satisfied with your VIP membership, that is what we always aim for!

Best,
Tina

Thumbnail of user annz19
Indiana
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

All of the Fabletics bottoms I have purchased have been of great quality and fit. The double stitched seams are secure and the fabrics are comfortable. Size is true to fit.

Date of experience: June 28, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ann,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

XO,
Ivy

Thumbnail of user abdulziza1
Arizona
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

It is not reasonable to take a monthly amount pf money. I did not know that you will take it. Even if I want to cancel it, it has to be in a specific date!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abdulziz,

Thank you for writing a review! Your feedback about monthly payment is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away to help you further. Thanks!  

Best,
Renz

Thumbnail of user archanaa14
Virginia
1 review
0 helpful votes
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October 16th, 2020

Keep getting charged even after cancellation of membership. They make it super hard for you to cancel your membership. Its almost like they want you to forget about it and keep getting charged.

Date of experience: October 16, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Archana,

Thank you for writing reviews! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user juliau45
Tennessee
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

The cloud seamless high wasted pants I bought started to snag after 2 wears. This is the first time I had any problems with any of the pants I have bought.

Date of experience: February 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julia,

We are disappointed to hear that such a loyal customer had a bad experience with our products. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user marnieo3
Canada
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

The pieces I have received to date are good quality and fit well. However, I find the patterns and styles seldom appeal to me. I have just stuck to a few basic pieces.

Date of experience: December 21, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marnie,

At Fabletics, we pride ourselves on giving 100% every day to ensure that our members' needs are being met especially when it comes to the items we offered online. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user mrsb71
Virginia
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

Friendly greeting when entering store. No assistance when looking for particular item. When floor person finally showed, was not very helpful. Person at register very helpful

Date of experience: January 6, 2020

Thumbnail of user justinr688
Mississippi
1 review
0 helpful votes
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April 4th, 2022

I literally ordered something March 15 and still haven't received the package. I have ordered once before and the same issue. Also the shorts are trash.

Date of experience: April 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Justin,

Thanks for sending your review! We will be sending you a private message shortly to discuss further your product and shipping experience.

Best,
Bella

Thumbnail of user leahm478
South Carolina
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

The clothes are cheap. The bra I bought broke after wearing it once and the jacket was cheap and thin. I get better quality off SHEIN

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Leah,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product quality. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user dons1059
South Carolina
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

They do not warn you that they will charge you monthly for their crappy deals on clothes. Don't do it.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Don,

Thank you for sharing your experience with the monthly member credit and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user cyndym15
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the fast shipping after placing your order. The leggings are by far the best quality for the price.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cyndy,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user sa414
California
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Item I was really excited about never arrived, despite multiple calls to Fabletics and the shipping partner. I used a VIP credit to purchase and was only reimbursed for $26.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Safia,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user debbiem1658
Texas
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I've been a Fabletics customer for 4-5 years. I love the quality of the clothes and being a VIP member I get great deals on them!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user angiea238
Mississippi
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I ordered two pair of leggings and I ordered my normal size, but they didn't fit. They are made small.

Date of experience: February 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Angie,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user canariab
South Carolina
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I love the site and benefits of being a VIP! The scrubs I love these for myself and my daughter because she is a registered nurse.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Canaria,

We are glad that you are satisfied with your purchase and the membership. Rest assured that we will continue providing great products and services for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user normanv62
Florida
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I love the looks and quality of the clothes. They look great and feel great when I'm working out or just out chilling.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Norman,

Thank you for trusting us to be your source for top-quality items and unique styles. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user eileenb8
Wisconsin
1 review
4 helpful votes
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August 5th, 2014

I absolutely love the clothing. I had a hard time finding good quality work out clothing. They are nice a thick but not smothering. Love, love, love them!

Date of experience: August 5, 2014

Thumbnail of user gregl879
Iowa
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The products I have received have been very good and the (sale) prices are good too. It takes awhile to get products though.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Greg,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at Fabletics, try our best to provide the best service and unique style at an affordable price!

Best,
Mary

Thumbnail of user jims2140
New Jersey
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Live the clothing but hate the gimmick if a subscription to buy clothing. I bought one but will most likely not buy again.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user chelseaa144
Illinois
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

I love that I can skip months I don't need anything. I have been using Fabletics for a very long time. Love it!

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chelsea,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user tys140
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

They won't let you cancel the membership. They only say they can cancel it 3 months out and you have to call back.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Ty,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user bethf350
Indiana
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

I love that they send me a reminder to skip the month for my subscription so I don't have to pay every month if I don't want to.

Date of experience: May 3, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Beth,

Thank you for the great feedback regarding the VIP membership! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!

Best,
Lia

Thumbnail of user abdullaha720
Texas
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Since my subscription I have not found something worth the subscription price. Either it is unavailable or not the quality I would expect

Date of experience: May 3, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Abdullah,

We regretfully note that we received your feedback regarding the selections we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user aprilw470
Wisconsin
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

With Fabletics I always find what I'm looking for. As well as things I'm not looking for. The quality of the clothing is why I keep coming back.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user meitalm
California
1 review
1 helpful vote
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November 4th, 2019
Verified purchase

Had to wait a long line and once I got in, the strawberry and champagne were gone. The pants I bought are great, comfortable and I got a discount that I liked

Date of experience: November 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Meital,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. Your comments regarding our service will help us know what we can do better. If you ever need anything, our Member Services representatives are available 24/7.

Best,
Jane

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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