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Fabletics has a rating of 3.2 stars from 11,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I enjoy the additional styles that are added each season. I love that I can style beyond the "workout" with the variety of pieces
Date of experience: August 1, 2023
Loving the pants/sports bras. Love the fit and material. Love the prices too. The workout pants/sports bras at Walmart are more expensive and less quality. I will stick to fabletics.
Date of experience: November 4, 2022
Hello Cindy,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have been a Fabletics clients for few years now I sadly I noticed that the quality of some of the pants is not the same.
Quality has decrease in some of the latest products :(
Date of experience: August 2, 2022
Hello Erika,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Easy way to find cute and versatile gym clothing, good offers and variety of styles.
Date of experience: May 8, 2024
I tried multiple times to talk to an agent and every time, the site stopped working and I was unable to talk with them.
Date of experience: April 1, 2023
Hello David,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our website. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I am busy with work and family and always forget to call to cancel. I'll try to call today. I wish it were online.
Date of experience: March 1, 2023
Hello Bonnie,
Thank you for providing a feedback about the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I've ordered mommy and me outfits for my girls, leggings for myself and the quality, fit, and modern colors and fit are of excellent quality. Joining the club affords you offers and rewards!
Date of experience: July 1, 2022
Hi Odette,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
The outfit I bought with member credit went on sale the next day. The member credit could not purchase sale items. Other offers were not available when paying with my member credit.
Date of experience: January 8, 2019
Hello Crystal,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I really liked the fabric that my friend got, when she ordered from here. I ordered five pairs of leggings in December, since it was cold. I was hoping that they'd be made out of the same fabric that my friend had, which was more of a cotton feel. My friend had cut the tag off of her leggings, so I couldn't see what they were made out of. I spent hours online trying to decide between all five fabrics that they have. Their descriptions are vague, and it's hard to tell what they will feel like. I ordered them, but was disappointed with the fabric I ended up with. It felt like latex, and it was really uncomfortable to wear. It pinched and didn't sit right on me. It's been three months since then, and I'm still having this back and forth with them. I've exchanged them, and the fabric wasn't much better. I just sent back the second order of leggings, so I can get store credit. They won't let you return in store if you order online, which I thought was weird. I didn't even know at the time they had a store, so I thought I had to order online. I wish that I had known, because then I could have just felt the leggings to find the right fabric. There were a lot of other issues that I had, but I don't feel like complaining that much. (Calling the customer line and they'd just hang up, not sending return slips, unnecessary charges, ect.). The leggings are great, but I'd go to the store if you want to save yourself some hassle.
Date of experience: March 15, 2022
Hi Miranda,
We appreciate your feedback on your online shopping experience! We will be emailing you right away for assistance.
Best,
Cathy
I do like the product and shipping is quick. The phone app frustrates me. And I do not like the fact that colors/styles sell out quickly and it's hard to get that color/style once it does sell out.
Tip for consumers:
Use the app on a desktop computer.
Products used:
Leggings, tops, shorts.
Date of experience: August 1, 2022
Hi Cheryl,
Thank you for providing feedback regarding the selection that we have! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
In regards to the membership and overall, the options for men are poor in relation to the options for women. The outfit combination for use with membership credit pale extremely in comparison.
Date of experience: December 1, 2022
Hello Ben,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love the leggings. These are the only leggings I buy and I especially like the ones with the cellphone pocket. The quality is second to none and some of my leggings are 3 years old.
Date of experience: May 26, 2022
Hello Colleen,
Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services for our dear members! We're delighted to receive your compliments and appreciation! Have a great day!
Best,
Dean
Everything I would want is out of stock, every color I want is out of stock, slim pickings. Cloying that I have received is ok not the best material, lots of cotton feel
Date of experience: January 18, 2022
Hello Krisy,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles and sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
The clothing was great. The quality was great. However, Everytime I tried to order something in specific my size was never available. I felt like the selection was limited as well.
Date of experience: October 1, 2020
Hello Shannon,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
When I ordered, I thought the product would look like the photo in the ad, a pair of sport slacks. What I received was a pair of nylon sweat pants. I don't think what I received was acceptable.
Date of experience: October 1, 2022
Hi Chris,
We value our members, and your feedback about the item you ordered is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
I loved my shopping experience but there isn't a disclaimer about a glitch with Safari and I wouldn't load my checkout page. After two days I tried switching to chrome and that finally loaded.
Date of experience: June 1, 2022
Hello Maggie,
Thank you for sharing your experience in purchasing on our website. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
The clothing is always amazing and high quality. The shipping is lacking and often takes over a week
Date of experience: May 1, 2023
Hello Donald,
Thank you for providing feedback about your experience with the shipping timeframe. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
My complaint is about the way the subscription is run. I'm using my credits and canceling since I have no other option. I suppose the subscription is for people with disposable income. And if you're not a VIP member, the price is much increased, and again, for those who have deep pockets. As it is so, that is not me, and so I'm out as soon as I can (yet again forcing me to stick around so I can use my credits since they will NOT refund it if you forget to skip the month). I do not think it is officially a scam, but I think they prey on forgetful people (don't blink!). I have had no problems going through the motions of skipping the month, but I DO feel like I have gotten lucky because after you press the skip the month option, it takes you to another page and you have to confirm skipping the month, and this time it is a very small link. They do not make it extremely easy or apparent to do what you want. THAT I would think is the scummy scammy part. But the fact is, life is life and sometimes you forget to skip the month within the first 5 days of the month, but Fabletics doesn't treat you like a human. No forgiveness here. Now you've been charged $49.95 (1 credit, which you can only use one per outfit even if you've got two or more credits). So you think, well shoot, I messed up, I'd better get a refund. Fabletics says, "Sorry, you're S. O. L. MO FO!"
You should not be forced into buying something. I would like to buy things when I'm good and ready to. Because I have lost $100 to this company, I'm awarding them one whole star. You're welcome.
Tip for consumers:
I love my leggings, but now I hate the company. I'm moving on.
Products used:
I bought their leggings and have felt that they are my favorite leggings I have.
Date of experience: April 10, 2019
Hello Kelsey,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
I had my vip for about 3 years and just recently canceled. The quality of clothing has decreased dramatically, items are out of stock constantly and the website and app crash all the time.
Date of experience: November 1, 2022
Hello Ashleigh,
It is with great regret that we received your feedback regarding our user interface and the items we have online. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Not all its made out to be! I feel when you walk in the store they get you in with advertising for Sales and when you get to the register it is not what it says it is!
Date of experience: April 19, 2022
Hello Bruce,
Thank you for sharing you experience regarding the sales and ads that we have at our retail store. We would love the opportunity to make it up to you. A representative from our Member Services Team will contact you right away.
Best,
Mary
So far so good. I do not like the formula of having to de-enroll in the months I do not want to make a purchase.
Date of experience: January 1, 2023
Hello Chiara,
Thank you for sharing your experience of skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I like Fabletics love the quality of the clothing and the colors. I just want more prints and maybe more other forms of clothing that appeals to other demographics
Date of experience: July 4, 2022
Hello Sidney,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I have loved just about everything I have purchased. A few things I have loved more than others. The things I loved and wanted more of are hard to get again, that is the downside.
Date of experience: April 14, 2021
Hello Courtney,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I called several times and was unable to speak to a live agent so I did online chat and the online agent was not helpful
Date of experience: January 4, 2023
Hello Cynthia,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The clothes are nice, but I would never pay the full price for them. I feel they they are way way to expensive!
Date of experience: January 4, 2023
Hello Barbara,
We appreciate the feedback you shared regarding the offers we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Alisha,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia