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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,677 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,686
Neutral
273
Negative
1,217
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,677)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1808) vip membership (466) credit card (339) vip member (272) kate hudson (211) sports bras (287) workout clothes (150) shopping experience (73) quality products (131)
Thumbnail of user benuac
Rhode Island
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I got a hoodie a year ago. Loved it. Now quality of your products have gone down. I do not think I will shop anymore there.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Benua,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further with your membership concerns.

Best,
Zeth

Thumbnail of user jons860
Indiana
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Easy to find what I wanted, great pricing with sales and ordering was straightforward. Shipping has been an adventure, which is not totally on Fabletics

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jon,

Thank you for the nice words that you said about our products. Have a wonderful shopping experience at Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user freddiew59
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Website very user friendly! I love how suggests continuously appear as you scroll through my favorite selections.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Freddie,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad

Thumbnail of user williamg2765
Illinois
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

No one needs a clothing "club" and you have made every effort to hide the nature of your business model.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello William,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user peterv975
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Very good although i did not appreciate the price increase. It has deterred me from subscribing for most months

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Peter,

Thank you for providing feedback about your experience with the price we offer! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lisag1227
Arizona
2 reviews
0 helpful votes
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January 2nd, 2023
Verified purchase

Recently I bought a pair of leggings and the outside seam is fraying! It was rather difficult to navigate your customer service!

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

It is with great regret that we received your feedback regarding the item that you've got. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user jessicag2130
Texas
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

Every piece I get from Fabletics is on point. Excellent wear, soft fabrics and just the right amount of compression

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jessica,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user pwphipy
Indiana
2 reviews
0 helpful votes
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December 3rd, 2021
Verified purchase

I bought two pairs of shorts and then got charged fifty bucks for three months for"premium membership" that must've been in the fine print. This company is just a complete scam. Not at all happy.

Date of experience: December 3, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Philip,

We appreciate your feedback on our VIP program! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user cheryln476
Colorado
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I have enjoyed everything from Fabletics. Point program is generous. Clear that the company likes women.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user donnab3066
Pennsylvania
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the power hold leggings. They are comfortable and have enough compression to keep me energized!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user dominicv40
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great quality, doesn't fade, and is comfortable. First heard about Fabletics through a friend who showed me the 2 for $24. Ever since I've been hooked!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dominic,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user catherineb1254
Ohio
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

Everything I've bought has been super comfortable. The clothing always fits well and keeps its shape after washing. I love it all.

Date of experience: March 3, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Catherine,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sams952
Washington
1 review
0 helpful votes
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September 30th, 2020

Order never received, chatted with an agent online and they said call my local postal service then get back to them. Basically saying "its not our problem". Unbelievable!

Date of experience: September 20, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Sam,

We are sorry to hear if you haven't received your order yet. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Nelle

Thumbnail of user chrisw2420
Tennessee
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I struggle finding clothes from Fabletics that fit particularly in shirts. The return process works well.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user annes1420
North Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Everything I have ever ordered from Fabletics has always been so well made and incredibly comfortable.

Date of experience: January 1, 2023

Thumbnail of user adamd910
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Ordered through the app, delivery was fast, and items arrived without any mistakes. Clothes also fit perfectly.

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user adrienneb221
Nebraska
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The team is all very organized, store looks clean. Always have a good shopping experience when I visit

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adrienne,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user ameliah152
Washington
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Great quality materials, consistent fit across styles, cute designs, items get delivered in a timely manner. I've only had to contact customer service once but they were very helpful.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amelia,

Thank you for the great feedback regarding our Member Services Team and the items we have online. It has been a pleasure doing business with you! Have a fabulous day!

Best.
Lia

Thumbnail of user jenniferf2397
Florida
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I could not find any outfits that were suitable for some one my age. Too many sports bras and crop tops.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jennifer,

We regretfully note that we received your feedback regarding the selections that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user alexisg431
Virginia
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Everything I have ordered from Fabletics has not disappointed me! Quality, material and design are all wonderful!

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alexis,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user adamd1012
Missouri
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Waste of time, stupid business model all for a c- brand where logos come if first wash and it feels cheap. Lulu is ten times the product.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adam,

We are sorry to hear that you were not satisfied with the items that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user normad36
Texas
2 reviews
0 helpful votes
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July 4th, 2019
Verified purchase

Every legging I have purchased through Fabletics has exceeded my expectations. The quality of fabric and construction is exceptional, with a modest price.

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Norma,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user karenh3477
Georgia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I've been a runner for 40 years, and these are the most comfortable running bras I have ever worn. They hold everything in place without feeling tight.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Karen,

Thank you so much for your awesome feedback regarding the items that you purchased! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Thumbnail of user brendanh122
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

While reasonable in cost, the material was very cheap. I'd rather pay a bit more for higher quality.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brendan,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lisas5184
Florida
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have bought other brands of exercise clothes and they are nowhere near the quality that fabletics is.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lisa,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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