- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.2 stars from 11,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I have bought other brands of exercise clothes and they are nowhere near the quality that fabletics is.
Date of experience: May 4, 2023
Everything I have ever gotten I've loved! Fits like a glove and the quality doesn't change with washes
Date of experience: February 1, 2023
Hello Ali,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
No sizes for my size group (m/l) and need more variety. I love this brand but recently there's been nothing
Date of experience: February 1, 2023
Hello Anie,
Thank you for taking the time to leave a review. We are very sad to know that the sizes you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
Prices are pretty high, but great thing is sale with vip brings it down to more reasonable-great price!
Date of experience: February 2, 2023
Hello David,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I have had nothing but GREAT experiences with Fabletics' Customer Service, store retail employees and most of all their leggings are my absolute FAVORITE!
Date of experience: February 1, 2023
Hello Amber,
Thanks a lot for the great feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Have been purchasing from Fabletics for several years now. They make the best workout leggings and shorts. Their customer service is pretty good as well. Highly recommend!
Date of experience: June 4, 2022
Hello Vikki,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.
Best Regards,
Clark
Pretty good experience with fabletics. I just wish the monthly fee was not so pricey when it comes to purchasing items.
Date of experience: February 4, 2023
Hello Arthur,
Thanks for sending your review! Your feedback about the VIP membership and the monthly member credit option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I have nothing o complain about except the relatively lengthy time it takes between ordering online and actual delivery.
Date of experience: May 4, 2023
Hello Jim,
It is with great regret that we received your feedback regarding our shipping policy. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I am really disappointed at how cheap the material is. After 1 wash everything looked like it was years old play clothes. Shame!
Date of experience: February 5, 2023
Hello Linda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I absolutely love just about everything that comes from Fabletics! And the customer service is always super friendly! It's so easy to get an exchange for another size or product!
Date of experience: August 4, 2022
Hello Courtney,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shipping needs.
Best Regards,
Clark
I've never had a bad experience with fabletics. I love their products. Good quality. Very cute. Great customer service.
Date of experience: February 8, 2023
Hello Autumn,
We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Hi,
I haven't opted for a VIP membership but they deducted 49,95 euros without any notification. Refund my money. This kind of behavior is inappropriate.
Thanks,
Best Regards,
Kamaldeep
Date of experience: April 10, 2022
Hello Ross,
Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
App constantly crashes and refreshing takes awhile. Sizing is often available until you click in to find its out of stock. Good products, nice fashion
Date of experience: December 1, 2022
Hello Kate,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our mobile app. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The Luxe leggings slide down and roll up too much around my stomach but other than that they are nice
Date of experience: March 4, 2023
Hello Andrea,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have placed 3 separate orders over the last month and all three were cancelled a few days later with no explanation as to why.
Date of experience: April 3, 2023
Hello Dave,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the canceled orders. Our Member Services Team will reach out to you right away.
Best,
Allison
High quality material, excellent functionality, and good durability given what I put them through. These products are also much more affordable than most companies selling similar things
Date of experience: September 1, 2022
Hello Harrison,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I've been using fabletics for several years now and I absolutely love all products! Happy to be a member!
Date of experience: March 1, 2023
Hello Brandy,
Thank you so much for sharing your shopping experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved it with you. Hope to hear more from you in the future!
Best,
Allison
Clerk was very confused. Ended up sending garment to address on drivers license. Never received product.
Date of experience: March 1, 2023
Hello Brad,
Thank you for sharing your experience with your order. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
VIP member, cause I'm in love with the brand. Durable, exquisite, and wonderful design. Always looking for something like this. Now i got it
Date of experience: March 1, 2023
Hello Allinee,
Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!
Best,
Allison
Everything is good quality and always fits
I haven't had an issue with anything yet and I will continue to purchase from Fabletics
Date of experience: March 1, 2023
Hello Alexandria,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I great full with the personal they always help me with my purchase or inconvenience what I have
Date of experience: May 14, 2024
After trying some fabletics tights years ago I decided to give them another go and order some more tights, however when receiving the tights I noticed the quality had decreased significantly as well as the fact the VIP membership claims to have assistance 24:7 for enquires, when I decided the quality was unwearable I went to cancel my membership and what do you know all the numbers are disconnected and the online chat is immediately exited out as soon as I mention that I wanted to cancel my membership? Absolute scam if you ask me DO NOT BUY FROM FABLETICS OR JOIN THE MEMBERSHIP SCAM/SCHEME
Date of experience: October 31, 2020
Hello Rebekah,
We sincerely appreciate the feedback you shared! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
***Review revised- Still wondering where my items are at? It's Dec 30th and no new links or shipping info updates. I'm curious if other customers got their items by Christmas like the site said? I've purchased clothing from several different big businesses and received my things on time.
I decided to try out Fabletics and have immediately regretted my decision. After completing the order, they shipped my items in 2 separate shipments. The problem is I received my shipment 2 of 2 which was literally 1 pair of leggings but the rest of my 8 items have not shipped nor does it seem like anyone knows where they are. I proceeded to reach out to customer service. Not only did they ignore me several times; they refused to reship the items or give me a refund. The only thing they said for me to do is to reach out to Pitney Bowes. Isn't that their job to manage their logistics company? I shouldn't have to spend hours tracking down my items only to be lead in a circle and ignored. When I reached out to Pitney they don't even know where it's at or if it'll even ship. How are you going to ship 1 pair of leggings and charge your customer $150.00 then send them on a wild goose chase? Seems like a big scam to me. I'm about 2 seconds away from filing a fraudulent charge with my bank and BBB to get my money back.
Tip for consumers:
DONT BUY
Products used:
None, because I never received them.
Date of experience: December 13, 2020
Hello Morgan,
Thank you for wrting a review regarding our delivery and shipping time frames. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
My package still has not arrived and I was charged $25 extra dollars I ordered two leggings duringa sale it was a 2 for $24 sale and I was charged way more and my package still has not arrived and I have not recieved any emails explaining why this has happened
Date of experience: March 28, 2018
I still have not recieved my order nor have I received a notice as to where my order is. I tried emailing and received an automatically generated email informing me that fabletics does not deem email communication as a worthwhile option for them. I then tried their online chat and was never connected with a representative, even after waiting 10 minutes; I doubt heave the time for a phone conversation nordo I feel like it is my responsibility to make this happen, they already have my money, it IS THE RESPONSIBILITY OF FABLETICS TOP MAKER SURE I RECEIVE MY ORDER. I realize these are unprecedented times, AND I AM STILL WORKING ALSO, so maybe make all forms of communication an option. I STILL HAVE NOT RECEIVED MY ORDER AND IT HAS BEEN OVER 3 WEEKS. I AM NOT HAPPY WITH THIS EXPERIENCE.
Date of experience: May 1, 2020
Hello Heather,
Please accept our sincere apologies for the inconvenience you may have experienced in regard to the shipment of your order. This situation is not ordinary and is not typical of us. We are very serious when it comes to our member's satisfaction. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Dean
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Lisa,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia