Fabletics

6 months ago, this company was decent with decent products. I'll always think they are over priced and put higher retail to make you think you're getting a good deal. But just a few months ago, they completely changed their membership program and its quite shady now. They're items are always on sale. So 6 months ago, your $50 credit can get you a bra and leggings. Now, your $50 credit gets you ONE item, whether it's $20 on sale or $40 leggings and there is no money left in your credits. Idc if the retail is $80. The # i see that I'll be paying is what matters. I then had an issue with skipping months. Middle of the month I tried skipping and wasn't given the option. Then I had placed an order, received everything and noticed inconsistencies with the sizing. And when I pre-ordered the Justin sweatpants, they were on sale for around $25. They charged me over $50 for them with no warning. Came time for the return - it took literal weeks for them to get the return then more WEEKS just to issue the refund. Needless to say I canceled my membership and will never buy from here again. I can say CS was kind and helpful. Thankfully I didn't have any issues. Somehow fabletics put a return in as a replacement (‍) so they were able to cancel it. You have to really keep an eye on everything when it comes to this company and you shouldn't have to do that.

Members receive constant SALE emails and presented with SALE PRICING while logged into the website, upon checkout prices changes to VIP PRICING that is HIGHER than advertised. Example: Semi-Annual Sale $12.00 Top drops into the cart for $39.95! As a Member, you NEVER get the ADVERTISED Sale Price.
You are offered $49. Outfits that are in limited stock and SOLD OUT. I have trying to spend my credits for over a year and nothing but Sold Out $49 outfits or VIP outrageously priced items. But wait there's more! Don't cancel because now you lose the $49 crappy discounts. Skip a month till you find something... one year later. I can't find a $49 outfit I like in stock nor access to SALE pricing.

Members have two choices -
1) Use your credit without any other advertised discounts or
2) Get advertised discount and can't use your credit

Members get the special VIP treatment and given the highest prices available! Terrible business model. You have paying customers that want to shop, committed to a membership, and you don't provide Sale pricing... you charge MORE! Very dissatisfied customer!

To be fair, their products are outstanding!

I have been very please with all of the products I have received from Fabletics. The quality is excellent. The legging are just amazing. The powerhold fabric is the best out there in my opinion.

Really love all the designs and fit. Wish the high rise leggings wouldn't run down all the time. There is nothing to keep them up. Otherwise the style, fit, length, colours and quality is great!

I had the misfortune of requesting an EXCHANGE (and not a RETURN) and was assured that it would be mailed out to a friend based in California.

But instead, it was mailed out to an OLD out-of-State address (that I already changed a long time ago) as I would be receiving my latest orders at my NEW out-of-state address.

And I communicated this with Customer Service, and haven't heard of any updates.
I guess it has come to this; when overexpansion and miscoordination sets in without looking at Quality Assurance to focus on Customer Satisfaction (or Attrition).

Sent the wrong leggings twice. So far. Also, I'm not. A fan of high waisted and ultra high waisted leggings. Not much options after that. The site shows too many options that are sold out.

The service was awesome, colors were what I was looking for and ther fit as always were spot on

Prices advertised didn't match with prices listed. So since I have not purchased again.

Product was the best of quality. Return process was super simple. Great company!

Sizes or hot or miss with leggings, shirts, shorts, and shorts.

If there is an active lawsuit against this company- I would appreciate being added to the list of people who have attempted to allow Fabletics to correct their despicable, dishonest business model. I made what I thought was a one time purchase 7 months ago and as I reviewed my last credit card statement, I noticed a charge of $49.95 and a rock landed in the pit of my stomach- with the force of a meteorite. I am an intelligent, detail oriented person. In my professional life, I work as an ICU Nurse- attention to detail is an understatement. With that said, my level of self awareness is keen and I can wholly identify when I have been dooped by faults of my own. My experience with Fabletics is quite the opposite- I have been FINANCIALLY VIOLATED to an extent I have never experienced. This is outright THEFT. This company should be shut down immediately and damages paid out to those of us who did not consent to an auto-enrollment agreement. Please contact me if legal action is taking place. I have already started exploring my options.

I had an issue with a fabletics package and had to contact customer service. Spoke to someone in the Philippines. I couldn't understand him at all. I prefer to deal with Americans.

I purchased leggings back in December and got 3 faulty pairs. I first noticed the issues 2 months after purchasing the leggings, I attempted to contact the company about them. It took me 7+ tries to get to someone, I tried called and using the online chat. My leggings had holes in them, so what did I do? I got rid of the leggings. Why would I keep 3 pairs of leggings that have holes in them if I cant wear them and I cant get a hold of these people?
I finally was able to get a hold of a representative tonight (3-14-19 3.5 months from the time I purchased the leggings, 1.5 months of trying to contact these people)that I told all of my issues to, she told me no problem we will process a store credit to your account. She then asked for the leggings to be shipped back to the wear house, well I informed her that I no longer had them because I couldn't get into contact with anyone about my issues, I wasn't going to lug them around with me. She told me that was not possible, nothing can be done unless I returned them. She then asked if I could get them out of the trash? Uh, no. I am disappointed that they are refusing to help me after I already spent a fortune on their products that only lasted me 2-4 months. Not worth it, won't shop with them again.

Of course, I couldn't put this review on their website as they do not accept bad reviews on their website.

Everything fits perfectly! Quality is great and I love all the colors

I'm a ballet dancer and I have been looking for activewear that can make my practice a bit more comfortable and Fabletics have that on the design and fabrics.

Very comfortable and costs half of the competition.

My granddtr. And I have purchased multiple times from Fabletics and have loved all their products. Makes a person feel good as well as look good.

I Brough 2 leggings from fabletics and one of leggings tore right after the first use and second one got bubbles after 3-4 washes. I wouldn't recommend buying this.

Placed an order Nov 16,2017, received order but asked for an exchange of 2 items, which I returned to Fabletics on Nov 27,2017. The next day I get an email canceling the exchange and my account and they refuse to discuss with me. I did a dispute with my credit card company but they sided with Fabletics based on the fact that Fabletics stated they processed the exchange and sent exchange items. NO exchange was ever received from Fabletics - they LIED to the credit card company! I have email proof which I will be sending to the credit card company! DO NOT DO BUSINESS WITH THIS COMPANY!

Never have my size anymore and when I do order my size, it doesn't seem to fit right.

It's been really nice to just pick some stuff up here and there and when I don't see anything I needs, I can always indulge later.

The days kept changing as to when they were going to be delivered. Took over the amount of days said to be delivered and I will be canceling my VIP membership. Horrible shipping experience.

I am really appalled by this website and those who run it. The whole concept of becoming a VIP to save money is placed onto the customer very sneakily; I didn't see any box where I was offered the choice of this, it just appeared to me that suddenly I was a VIP (if there was a box disclosing this choice, it was made very unnoticeable, purposefully I believe, to trick consumers).

I received no email telling me I was a VIP, so I'm sure many others will be unaware of this and then later have £44 taken from their account... monthly.

Trying to cancel the VIP service was a pain, as I have no housephone, and can't ring the company from my mobile. I emailed 3 times asking to cancel my service and got the same reply each time, ignoring my message and just giving me generic info about the way the VIP service works.

The only way to skip a payment for the month is to login between the 1st and 5th of each month, a small timeframe, especially if you order on the 6th and then need to remember to cancel your order next month, or if you order around the end of the month and are unaware you are a VIP and quickly have £44 snatched from you.

Regardless of how good quality the clothing is, I don't believe a website should make money from taking advantage of it's customers... furthermore, their clothing is highly overpriced. So much, that the only time you would buy it was if you DID have such a high discount, but not at the price of £44 a month.