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Fabletics has a rating of 3.2 stars from 11,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I'm not impressed with the 5 articles of clothing I bought. I bought them based on their size recommendations and between the 5 pieces, only two fit me okayish. The bodysuit/dress thing was the best piece, but I still had to make an alteration to keep the straps from falling off and it fit ok, but apparently I'm too long from crotch to cleavage and too short from cleavage to shoulders. It was a weird fit. The shapewear shorts and leggings were completely unwearable. Oh, I got them on, but they were designed to look like I was wearing thongs under them and that was visible in the mirror. They were designed to make impossible for me to wear them out of my house without getting the side eye and embarrassing myself or causing secondhand embarrassment in others. I thought it was just how they looked on the models, not that They were designed to be completely unwearable. Besides just being ridiculous to look at, I could only comfortably sit in them for about 5 minutes. Not exactly a ringing endorsement. The crop top was fine as long as I wear a bra with it. Otherwise my nips peek out the bottom. The body suit was well, it's unwearable too. Shape wear: 0/10, crop top: 8/10, bodysuit/dress: 5/10
Date of experience: June 1, 2022
Bought my first tablet a peice months ago and I am still obsessed. VIP program is super worth it too!
Date of experience: January 4, 2024
Hello Ana,
Thank you for sharing your shopping experience with us. We are delighted that you're satisfied with the services we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
So quick and easy the cashier was so nice and helpful
Date of experience: May 7, 2024
You have to create an account to purchase, then you order online which is quite glitchy, when you order have to wait about 2 weeks to received the wrong items…
Date of experience: June 1, 2022
Hello Jonathan,
Thank you for the feedback about the products you've ordered. Your satisfaction is our priority and we would like to make things right, so a representative from our Member Services Team will contact you right away.
Best,
Allison
Comfortable…. Very comfortable and the quality is excellent.
Date of experience: May 7, 2024
Love the fabric
Love the color and love the fitting.
Reasonable price too
Date of experience: May 7, 2024
I've recently purchased products online and in the store in Mission Viejo mall. I am very satisfied with the products and service.
Date of experience: April 1, 2023
Hello Alex,
We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
I bought a pair of inlined shorts and a pair of underwear, I had received them within a week. They fit great and are very comfortable! I am very pleased with my purchase.
Date of experience: May 26, 2022
Hello Nathan,
We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Ive bought a the same item A few times and the sizing is always different. 2 pairs of pants. Totally different aizing. 3 pairs of shorts all different sizing. All bought as mediums
Date of experience: October 1, 2022
Hello Steven,
Thank you for sharing your experience with the sizing of our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They trick you into signing up for membership and charge your card every month after purchase.
Date of experience: May 8, 2024
It was nearly impossible to cancel the vip membership
Date of experience: May 7, 2024
Excellent service. Super helpful. Will buy again for sure
Date of experience: May 7, 2024
The best leggings ever. Nobody believes me when I say the price I payed for them. The Powerhold design is unbelievable. Definitely the best quality leggings I have ever owned.
Date of experience: December 5, 2020
Hello Lili,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle
Reasonably stretchy, soft material I will definitely be ordering another pair in the future!
Date of experience: May 7, 2024
Color and size availability very difficult to pair..
Date of experience: May 7, 2024
Constant misinformation from Rea #*******, Mia #******* and Kaye-all supervisors. If they are supervisors, I hate to see the level of service from lower ranking CSRs!
Tip for consumers:
Don't order from them!
Products used:
None
Date of experience: May 13, 2021
Hello Jean,
We sincerely appreciate the feedback you shared regarding your experience with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I am in love with these leggings. I am a bigger girl and they hold everything in. No jiggle, no cellulite in sight!
Date of experience: May 4, 2023
Hello Andrea,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I am in love with these leggings. I am a bigger girl and they hold everything in. No jiggle, no cellulite in sight!
Date of experience: May 4, 2023
I have been wearing Fabletics for years and the quality of the clothing is great! I have been really happy with the wearability and durability of everything.
Date of experience: August 4, 2022
Hello Suzzette,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and quality.
Best Regards,
Clark
I was also unknowingly signed up as a VIP member, wasn't told about the $50 monthly charge, or that you have to "skip the month" to avoid the charge! I only found out when I checked my bank account and saw the money gone. I tried calling 3 times and the wait was 15-17 minutes each time (even though their website says their wait time is ONE MINUTE!). I waited longer than that, and the phone was never answered. I resorted to the live chat. I had to sit on there 3 times to finally get help. When I told the "agent" I wanted to cancel my membership and to get a refund, they asked me, "You don't want to use the credit for a Fabletics purchase?" NO! They kept giving me the run around, saying I was provided the Terms and Conditions and knew what I was getting into. 1. THAT'S FALSE, otherwise I wouldn't have signed up and 2. Instead of patronizing me, just cancel my membership like I asked! They refused to give me a refund, which I don't understand. I was finally just so over it that I didn't even care anymore. Luckily, they did cancel my membership. I know that other people weren't so lucky!
Date of experience: January 14, 2018
Hello Jenae,
We deeply value your relationship with Fabletics and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
I continued to receive charges even though I canceled my orders. The representative I spoke with continued to try to convince me to continue with my orders.
Date of experience: January 2, 2020
Hello Rasheana,
We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
I love the way the fabric feels and fits well. I love the pockets available for my phone because i use my phone for music or podcasts. Fabletics clothes fits so well.
Date of experience: September 1, 2021
Hello Colleen,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!
Best,
Nelle
Fabletics is probably the sneakiest, scammiest subscription based service I have ever used. $50USD a month will be automatically charged if you do not scour their site for the "skip this month" button. I had forgotten to press the button this month (my second month using this) and noticed that I had received no emails, no notifications whatsoever reminding me of this or confirming that I had spent the $50 this month. I am a frequent subscription service user and the other services I use always remind you to check this month.
Also, now that I have a $50 membership credit (since I forgot to skip the month), I tried to purchase something. However, I noticed that if you purchase an item that costs less than your credit (I tried to purchase a shirt for $45) and they will not apply your credit! You have to purchase an item worth more than your credit in order for it to be applied. How is this even allowed!
As for their products, I have ordered a few pairs of leggings. They're okay. Not even close to Lululemon quality or comfort. They are thick though, which I like; however, they pill extremely easily. My newest ones are starting to pill and I've washed them only 2 or 3 times.
Their entire business is made to trick people into forgetting to press this skip the month button. And if you've made that mistake, they will want to continue sucking as much money from you as possible, in return for very average quality products. It's honestly not worth the hassle, and not worth having to deal with their shady business tactics. Do not sign up for this!
Date of experience: December 8, 2018
Hello Trudy,
Thank you for sharing your feedback with us regarding the unpleasant experience you had in Fabletics. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Jennifer,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our sizing. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean