- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.2 stars from 11,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Super comfy, stretchy and cute. I'm 5'3 115 lbs and ordered the xs. They look way too small when you open them up but they stretch out to full size.
Date of experience: October 6, 2019
First off, I LOVE Fabletics. I want to provide as much good and bad feedback here as I can to help improve the user experience. First off, the website design is attractive and easy to navigate. I appreciate that Fabletics uses plus-sized models. The new feature where you can see how an outfit looks on a variety of other size models besides extra small is terrific (please keep incorporating this feature!). The price point is not cheap but certainly better than other competing athletic brands. I also think an overlooked but exceptional part of Fabletics is how easy it is to leave product reviews; I think this more than any other feature is what has contributed to Fabletics success, because how many companies are actively soliciting opinions from women? So great job on that!
A few things Fabletics needs to improve: please, please, please, do NOT show "New VIP prices" to existing members. It feels like a scam when an outfit you have your heart set on is $70.00, but you can visibly see it is being offered to new VIPs for $25.00. It's disheartening and feels punitive of your preexisting, loyal customers. And there have been other instances when a item is listed as on "sale" for one price but then when you head to checkout it's listed at full price. At a brick and mortar retailer you would be fined for that practice, but instead consumers are just left annoyed and distrustful of what's essentially a lie. Please fix that. Fabletics can also stand to improve its website to withstand high volume user days, such as first of the month and Black Friday season. Lastly, I wish it was possible to update previously posted product reviews. I had an experience where I left a glowing review of a shoe only to discover a week later that the sole tore off. I still like the shoes, but notifying the company that they need to use stronger glue lest the soles tear off would have been helpful for consumer and company alike. So please consider allowing members to update product reviews after they've formally posted.
Date of experience: May 1, 2020
Hi Hilary,
We truly appreciate your loyalty and your feedback on our website and products! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I wish you offered more competitive prices. The cost of items are so overpriced and the sales percentages could be bigger.
Date of experience: May 13, 2022
Hello Lee-Ann,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Everytime we order something it takes weeks to get our order. I am very happy with the products once they arrive.
Date of experience: May 1, 2021
Hello Barbara,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Jane
Love my scrubs fit well and great quality.Arrived on time and would recommend them
Date of experience: April 12, 2024
Hello Irene,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your scrubs! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Everything I purchase fits well and comfortable. So many wonderful items to choose from.
Actually hard to pic my favorite piece.
Date of experience: July 1, 2022
Hello Laura,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I absolutely love fabletics! Great quality, cute, and comfortable pieces that stand the test of time! One of my favourite brands!
Date of experience: November 1, 2022
Hello Claire,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The leggings that I purchased as a gift for my wife have poor quality and are coming apart at the seams
Date of experience: November 1, 2022
Hello James,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Cannot fill order, missing packages, wrong sizes sent, terrible customer service, terrible help if you can even call it that. 0/10
Date of experience: November 1, 2022
Hello Emily,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have been using products from fabletics for over a year and it was a Quality purchase at an affordable price.
Date of experience: December 10, 2022
Hello Mohan,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
This company is a joke. Good luck getting your refund back if something doesn't fit. I lost a lot of money.
Date of experience: February 3, 2017
Every item I've purchased has been perfect fitting, non-sagging, firm-holding, non-shrinking when washed. I love it all. I will buy more!
Date of experience: May 19, 2022
Hello Rene,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
Purchased fabletics as a christmas present for my granddaughter. She had no problem exchanging a pair of leggings. Loves her items!
Date of experience: January 18, 2022
Hello Karen,
Thank you for your review. We are happy to hear that you are happy with our service and you love her items. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
Great leggings just have to watch which ones you buy as some are not the same size. Love my fabletics leggings
Date of experience: November 18, 2022
Hello Ashley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love my new workout gear. The fabric is perfect and extremely well made. I don't buy leggings from anyone else.
Date of experience: March 20, 2018
Hello Marissa,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
Hole in leggings and wrong size Sherpa came in. Not even worth the haste to deal with sending back. Very annoyed.
Date of experience: October 5, 2020
Hello Cassie,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The pants are amazing, I just wish I would have bought a smaller size! Will def be buying another pair soon!
Date of experience: June 28, 2019
Hello Andrea,
Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone and Live Chat from 6am - 6pm (PST) 7 days a week.
Best,
Ivy
I love my shirts because they are breathable. I purchased 2 pair of leggings. The fit great and look amazing on.
Date of experience: August 1, 2022
Hello Betty,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Customer service is A1. Thank you! Spoke to a young lady a few times they always give me an extra discount.
Date of experience: August 1, 2022
Hi Isabel,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Order 3 pairs of the same shorts, 1 of them is significantly bigger than others. They won't respond to my emails
Date of experience: June 4, 2022
Hello Dustin,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Always amazing quality and is always super good about not old updating the shipping but getting here in a reasonable time
Date of experience: August 4, 2022
Hello Braden,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Won't be wasting my money on these again. And I can't type 100 characters because thats all I have to say!
Date of experience: July 6, 2019
Hello Linda,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I love the outfits and prices! Everything that I have purchased has been great! Never returned or exchanged a purchase yet!
Date of experience: September 4, 2022
Hi Cynthia,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I love Fabletics because the make clothing for a variety of sizes and they use pretty material. There hip and sassy.
Date of experience: November 1, 2022
Hello Patricia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I got an email saying "thanks for your recent purchase" & asking to review them. I didn't not purchase anything recently.
Date of experience: May 1, 2020
Hello Elisa,
Thank you for writing a review! We would love to assist you further with the concern you had with the email you receive. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Tracy,
Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!
XO,
Ivy