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Fabletics has a rating of 3.2 stars from 11,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
On more than one occasion I was charged a VIP fee despite having skipped the shipment. Often products I wanted were not in stock.
Date of experience: November 30, 2021
Love tomorrow products but They are always out of everything.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
Hello Kelly,
Thank you for writing a review. We value your feedback on product availability. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
I signed up for the VIP membership to take advantage of the 2 pairs of leggings for $24. Upon signing up it is made EXTREMELY clear that if you do not "skip this month" by the 5th of every month your card will be charged a monthly fee. The website does not hide this fact and they do state it multiple times throughout the joining process (Anyone who's saying they were never advised, obviously signed up without reading all the information provided - which is why its important to take the time and READ through all of the terms and conditions that comes with the VIP membership).
Now, I placed my order for the 2 leggings on June 23rd (Friday), and received my order on June 26th (Monday). Fantastic! I was ecstatic. The leggings I ordered were great quality and durable. Probably my new favourite place to buy leggings from. The material is not thin or see through, which is a big plus because a lot of the other leggings I've bought online, are see through or a very thin material.
I've placed another order for a jacket, because being VIP means that I am able to get deals on clothes (anywhere from 50 - 70 % off regular price).
This is my new favourite website to shop and I'm thrilled with how things are. Opting out of the month was very easy, I logged in on the 1st of July and right away it pops up with a "would you like to see your month specials or SKIP THIS MONTH. I clicked the SKIP THIS MONTH and that was that.
Keep it up Fabletics. You've made a lifetime customer!
Date of experience: July 4, 2017
Hello Samantha,
It’s great to read your feedback about Fabletics, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products and services.
XO,
Samar
Superb shorts again! Flexible, Comfortable and extremely functional! Fabletics never disappoints!
Date of experience: April 7, 2024
Hello John,
Amazing feedback! It was a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!
Best,
Mary
I've recently purchased a number of items from the website. One of the leggings arrived damaged with a small hole in it, so I decided to returned it and exchanged for a new one in good condition. It took about 3 weeks for the new legging to arrive and when I tried it on, it also has a hole in it. At this point, I was quite disappointed and annoyed because it's been a month since the original order date, and I still don't have my order right, so I decided to use their Live Chat tool to see if they can help me to process another exchange. I know how to process an exchange from my account, but the reason that I need a human to help me is because I need a guarantee that my next exchange would go smoothly as I don't want to waste any more time for a third/fourth/fifth exchange due to a damage. The representative was very unhelpful and can't promise me that my order will arrive without a damage this time because the customer services team and the warehouse team don't work together. (Great, then what's the point of having a Customer Service team if they can't help you with your order?). He continued saying it is rare to have two items arrived damaged in a row, so it would be even more rare to have it arrived damaged for the third time. Yes, it is extremely rare that an item arrives damaged twice, which is the reason why I am so furious about this entire experience. He asked me how I like to proceed with my order, and I switched tab to the order page to glance at my options for 5 seconds, and when I went back to tell him that I would like to exchange for the same style/color, the screen said "Chat session ended". So yea, the customer representative just dropped my conversation after being rude and unhelpful to me.
In conclusion, Fabletics may has a few cute designs but some of them are not supportive enough, prices are not cheap, and horrible unhelpful customer service. Would not recommend for anybody!
Date of experience: August 27, 2018
Hello Kelly,
I'm sorry your order was not what you expected. This is not how we do business in Fabletics. We have a very dedicated member support team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Hello Kelly,
I'm sorry your order was not what you expected. This is not how we do business in Fabletics. We have a very dedicated member support team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Need to delete this service. Most products are for younger people.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Hello Carol,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices and products we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
Love the fabletics work scrubs line. Largest shirt size snug but pants fit excellent.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Hello Christina,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My husband and son love Fabletics shorts! My son got a new style to try out and loves them!
Date of experience: April 4, 2024
Hello Jackie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Not impressed. Too much compression and too hard to move in.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Brittni,
Thank you for bringing this to our attention. Your feedback on product availability and how they fit will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Store is always clean! Managers and staff helpful in finding what wears best. Love the product.
Date of experience: April 6, 2024
Hello Carolechantal,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Clothing is top notch and fits fabulously. Ordering was easy and merchandise arrived in a timely manner.
Date of experience: May 26, 2022
Hello Deanna,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and shipping.
Best Regards,
Clark
I have purchased different things but the leggings are my favourite. Great quality and love the pockets.
Date of experience: September 5, 2022
Hello Ellie,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
They make you sign up for their membership without clarity and make it difficult to unsubscribe. Cheats!
Date of experience: November 4, 2022
Hello Balla,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Fabletics! Love the clothes, quality and ease of the website! Cannot say enough good things about them!
Date of experience: July 1, 2022
Hello Marianne,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Nice clothes with reasonable price.people are very polite. When ever I want I will cancel vip member.
Date of experience: December 1, 2022
Hello Jasuda,
We appreciate your positive comments about our Member Services Team. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Love this brand, as nice as LuLu but at times quality on some men's items is lacking
Date of experience: January 1, 2023
Hello Derrick,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They don't have in stock what you want and then they are all short for tiny people
Date of experience: January 2, 2023
Hello Lina,
Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Fabletics gear is very trendy. Their product is great quality and last. I would recommend to anyone.
Products used:
Shorts, shirts, underwear, hats
Date of experience: January 14, 2022
Hello LaJayce,
We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!
Best,
Zeth
The website is difficult to navigate. Sizes and colors are never available. Tops in particular are ill-fitting.
Date of experience: October 1, 2022
Hi Julie,
Thank you for providing feedback regarding our selection! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.
Best,
Kim
The app needs work. It's slow and doesn't work well.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Hello Becca,
We value the comments you made about our user interface. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
As always great outfit fits as expected. This time shipping was way better then my past experiences.
Date of experience: May 27, 2022
Hello Amber,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Fabletics subscription membership sucks. It's too complicated and too much trouble
To make it worth the deal.
Date of experience: October 1, 2022
Hello Anita,
Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have ordered many things from fabletics... and loved everything... well made... and always delivered on time.
Date of experience: September 1, 2022
Hello Rebecca,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
This company is a scam. Never sent the item and staring monthly payment that I never accepted
Date of experience: May 1, 2023
Hello Graciela,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the charge and the order you never received. Our Member Services Team will contact you right away.
Best,
Allison
Everyone is helpful and friendly. Recommended different outfits and offering help to obtain items not in store
Date of experience: June 1, 2022
Hello Erin,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hi Betty,
Thanks for your effort in writing a review of your VIP experience! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy