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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,624 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.2%
Positive
1,662
Neutral
271
Negative
1,190
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,624)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user alissal23
New York
1 review
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

Another wonderful customer service experience with the Fab team. Thank you for the quick action and support.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alissa,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user megant444
Canada
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Not happy with the membership. You should not have to remember to "skip this month" every month and get money taken without your knowledge.

Date of experience: December 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Megan,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jamesd3553
Alabama
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Both myself and my daughter love Fabletics workout cloths. We have enjoyed everything we own and the prices are so much better than Lululemon's.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user kellieb152
Mexico
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I love all of the outfits I've received. So many great deals. I look forward to the new styles that come out each month.

Date of experience: July 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kellie,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user gregf343
California
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I like your workout shirts but the xxl is not a xxl every time. Sizes differ and it makes it difficult to order more.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Greg,

We appreciate your feedback on our sizing! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user ruthl706
Alabama
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

I have been purchasing clothing since it came online. I wish there was a sports bra that fit. I like the variety and quality.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ruth,

Thanks for sending your review! We would like to discuss further the sizing of our products. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user janeicep1
Australia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Only problem I live in Australia and can not purchase sale items as they are pick up only from a store. Therefore can't purchase.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janeice,

Thank you for sharing your experience with our item and the promotions we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user calenem
Nevada
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I just love this company! It makes me feel and look good while working out. Helps get me excited to be healthy and happy!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Calene,

Thank you for your review. We are happy to be a part of your motivation to stay fit and healthy. Have a great day!

Best,
Renz

Thumbnail of user lancel185
South Dakota
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

There's no drawstring so your waste has to be big enough to keep them up. Mine is not. I'd like to try something else!

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Lance,

We value our members, and your feedback about your purchase is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user rayd336
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Very soft, good fit not too tight and being exposed. Will buy me another pair very soon. Got the black and navy is next

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ray,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user cathyb97
Ohio
1 review
0 helpful votes
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March 23rd, 2018
Verified purchase

Very please with all outfits; never have received anything that is not true to size.
Exceptional service when replacing items not up to par.

Date of experience: March 21, 2018

Thumbnail of user antonyo6
New York
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

I like the product, but this is probably the slowest shipping I've yet witnessed. There should be an option for expedited shipping at checkout

Tip for consumers:
You got to have patience. That shipping time is a headache

Products used:
hoodies, pants

Service
Value
Shipping
Returns
Quality

Date of experience: September 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antony,

Thank you for the feedback about your experience with our shipping policy. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user erinp407
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I always find pretty outfits each month to reload my wardrobe. Majority of the time is trying to decide which one I want first.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user hollyc748
Massachusetts
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Love the quality of Fabletics. Live the scrubs, athletic wear and my son love the men's clothes.

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Holly,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user davej630
Pennsylvania
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

The shorts are high quality. But the fact that I had to cancel a subscription for $50 a month was unnecessary and very stressful.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user kurtb290
California
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

All arrival fit great, function well and are of great quality. They will be the #1 shopping site for casual dress and sport clothing.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kurt,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user jillh277
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

Everything I have ordered has taken too long to arrive. Also I keep hoping for some loose-fitting workout tops. No more crop tops please.

Date of experience: May 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Jill,

We appreciate your feedback on our selections and shipping! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user clarab246
Arkansas
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

Love color comfort and convenience and enjoy wearing them

Date of experience: April 4, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Clara,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user carlas744
Washington
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

The fit of the scrubs are awesome! The only brand I trust.

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Carla,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user rosalag
Belgium
11 reviews
4 helpful votes
  • Send Message
February 16th, 2022

I'm so fan of activewear from Fabletics. I have different models, colors and prints. The quality is amazing. 100% recommended!

Date of experience: February 16, 2022

Thumbnail of user markels3
Spain
3 reviews
7 helpful votes
  • Send Message
February 8th, 2023

Bad quality clothes worthelss customer service that outsources employees to the philippines. Embarrasing company, do not shop here

Tip for consumers:
none, do not shop

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: February 8, 2023

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Markel,

All feedback is important to us, so we appreciate the time you took to tell us about your thoughts on the items you received. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you.

Best,
Ivy

Thumbnail of user julial34
GB
1 review
12 helpful votes
  • Send Message
April 12th, 2016

This is second time they have taking £120 out of mt account even though asked them to stop last time. Its a big $#*!in con, so angry.

Date of experience: April 12, 2016

Thumbnail of user jillf293
Utah
1 review
0 helpful votes
  • Send Message
February 4th, 2020
Verified purchase

It is very difficult to return or get refunds even if you are a member... I had to cancel 3x before they stopped taking money out of my account.

Date of experience: February 1, 2020

Thumbnail of user deniseh1513
Missouri
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

I don't like having to opt out every month. I don't like to having to opt out every month.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Denise,

We appreciate the feedback you shared regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user michellek1564
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Excellent products. I have purchased many different items and am pleased with all of them. My favs are the pocket shorts. I recommend to everyone.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Michelle,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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