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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.3%
Positive
1,646
Neutral
268
Negative
1,174
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,589)

Rating

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user duncanl36
California
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

They try to hide that you are going to be charged a fee and then make it extremely difficult to cancel your subscription.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Duncan,

Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user cynthiaa1324
Texas
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I asked to exchange colors but they did not process the change, the order still says the wrong color. Complete waste of time

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thank you for your review and for taking the time to share your thoughts regarding the return and exchange policy. Your feedback is essential to use. We'll send you a private message right now. Thanks!

Best,
Clark

Thumbnail of user stephanief1118
Illinois
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Absolutely love all the clothes I have purchased from here over the last few years! Styles are great and they are so comfortable!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephanie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user williamf1312
Delaware
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

Good products that fit well and have a great athletic appearance. Costs sometimes are a little high compared to other comparable products available.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bill,

Thank you for taking the time to leave feedback! We'd be happy to assist you further with your concern about the price of our products.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user teresam307
Vermont
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

Fast, easy ordering and quality product! They really have it together. And if there is a problem, their customer service department is outstanding!

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Teresa,

We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user jodik134
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Everything fits as described; the sizing charts are very accurate. The choices for colors and designs are lots of fun. Love it all!

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jodi,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user jennifero1076
Nevada
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love everything about Fabletics! The clothes fit and look great and for a great price, too. Awesome customer service as well! Highly recommend.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user kevinj1045
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I love the clothes. Everything is very comfortable. My only small complaint is that it takes about two weeks to receive my order.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kevin,

Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user brennenn
Pennsylvania
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Offers the special deal to suck you into $50 a month. Took 2 months for them to cancel it for me. Very disappointing.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brennen,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user barbarat1470
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

It is a pleasure to shop with Fabletics. I am pleased with my purchases over the years. Love the quality, choices & fit.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products.

Best,
Mary

Thumbnail of user cristinm13
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I always love ordering from Fabletics! I get my stuff in the mail within a week, and I'm never disappointed with my purchases!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cristin,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user cc824
Rhode Island
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Scam of a company, does not provide returns to original form of payment and very difficult to reach customer service or cancel membership

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtney,

Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our return policy and Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user jamesw3515
Florida
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

I don't like the material the shorts were made of it sticks to my skin. For me it will always be 100% cotton.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the material of our product. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Thumbnail of user gabrielj27
Massachusetts
1 review
2 helpful votes
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January 15th, 2019
Verified purchase

It was not clear that you are paying $50 per month on top of the insane prices. You are a pirate Kate Hudson

Date of experience: January 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Gabriel,

We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Ivy

Thumbnail of user emiliov52
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The clothes have been really good. However, I will not be ordering any others because of the hidden fees for the monthly "membership."

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emilio,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Thumbnail of user dorac42
Texas
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Was dissatisfied with the material of the product it tore easily and it fit uncomfortably. I don't want to pay for poor quality

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dora,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user williej84
Colorado
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

It great to see the sales, but I feel each time I arrive the same gear is still there. Nothing truly has changed.

Date of experience: August 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Willie,

Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user rashadd4
West Virginia
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

I have made a few purchases and I love the items once they are received. However, the shipping seems to be delayed often.

Date of experience: March 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rashad,

We are glad you are enjoying our products! Your feedback about our shipping process and delivery timeframeis important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user amys1528
Michigan
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

I've always been happy with mg fabletics purchases except this last purchase. The stitching starting ripping on the pants after the first wear.

Date of experience: February 1, 2021

Thumbnail of user ashag1
California
1 review
4 helpful votes
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February 7th, 2018

Their high-waisted (lisettes) are NOT SQUAT proof. It took me over an year to realize that. I realized that after $1000 worth of order. The black one practically see-through revealing all your assets. Salars are okay. When I pay around $50+ for a legging, I expect them to work as is. Thats why it never occurred to me to even squat test it before using it. My friend at the gym, whom I train with, told me with much apprehension, thats when I realized. Oh horrors. I canceled my membership. I had placed a new Feb order, which I will do a squat test on and see. I will return the entire order if it does not pass my squat test. I'd rather buy under armor or nike, but only after a squat test. Lesson learnt. Stay away or at least do a squat test.

What kind of company marketing themselves as a store for 'yoga pants' doesn't make sure that the consumer's bum doesn't show during downward dog pose. I haven't tried the downward dog in the high-waisted leggings, but if these show my bum during squat, I think it will during a downward dog.The leggings are pretty, but i rather be all covered than pretty.

As far as customer service goes, its pretty good. I had a few issues, which were resolved pretty quickly. Membership cancelation literally took me 2 minuutes.

Date of experience: February 3, 2018

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Asha,

We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.

Best,
Sherry

Thumbnail of user jasminev81
Washington
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I was charged $40 for being a "VIP Member" when I had already cancelled my subscription. Very disappointed.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jasmine,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user fayym
Georgia
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

The pieces are very comfortable and nice. However shipping takes FOREVER and if you have to return anything it'll take a longER time to have it processed and replaced.

Date of experience: September 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Falan,

Thank you for writing a review! Your feedback about the shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user karleigha
Arkansas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

This set is so comfortable. The biker shorts were on the longer end, but I really love wearing them. I never have to worry about them riding up.

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karleigh,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user jasonr1442
Iowa
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

You want to charge me $50 a month to buy pants! I had no idea that was the deal. You should make it more noticeable so people no!

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user simonq16
Wisconsin
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

They ship to you in 3 weeks instead of the 6-8 days promised. They also charge 55 dollars for a membership that you don't even sign up for

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Simon,

Thank you for taking the time to provide us with your thoughts on the VIP Membership Charge. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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