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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.4%
Positive
1,637
Neutral
267
Negative
1,163
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,568)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user erinp145
New Jersey
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Quick and easy to order, the clothes came fast. Would like the leggings to stay put during yoga, but I'm starting to see better quality in materials.

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Erin,

We love our members and we value your business. We want to thank you for giving us the opportunity to serve you. Our Member Services Team is always open to hearing feedback from you. Thank you!

XO,
Ivy

Thumbnail of user jenniferv1233
Texas
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I must have made an error in my email address when I signed up and I am unable to access my membership even after contacting customer service.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for your review. Our Member Services Team will contact you right away to assist you with your account.

Best,
Renz

Thumbnail of user cindyw784
Tennessee
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Being a tall/muscular woman I appreciate having the long length so I can order full length leggings. Great pair of leggings to wear for work or play.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

Thank you for your review. We are happy to hear that you are happy with our product and styles. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user br360
New Jersey
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

My recent purchase was okay. I find the styles are catered more towards younger members. It's a shame. I am older and find most styles too young.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user donb897
Georgia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Selection is much improved and size availability has as well. Shipping is the worst. Please address this and you will be 5 star. Shorts are the best!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Don,

We are glad you are enjoying our products! Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user itzamarv
Arizona
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Runs small so if you're a medium you will need large!
Material is not the most comfortable (not soft) and it will take a while to arrive!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Itzamar,

Thanks for sending your review! Your feedback about our product quality and sizing is important, and we would like to address this as quickly as possible. We would like to discuss further our shipping process and delivery timeframe. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user lisad2504
Oregon
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Great, or let me say excellent service. I walk in an they call me by my first name. Wonderful experience every time I come in.

Thanks,
Lisa

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a fabulous day!

Best,
Lia

Thumbnail of user nikkih188
California
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

So far, I've been happy with my purchases, but items sell out before I have a chance to buy them. So it's hard to use my credits.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nikki,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user friedag8
Virginia
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I love the terry joggers so much that for Christmas, I bought all of my female relatives and friends a pair. They are so soft and comfortable.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Frieda,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jennifera600
California
1 review
0 helpful votes
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May 2nd, 2020
Verified purchase

The rep did a great job, and he was determined to help me get everything i wanted and made it work. He gave me exceptional customer care.

Date of experience: May 2, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jennifer,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Nelle

Thumbnail of user christinan189
Virginia
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

I love the last two outfits that I received. They are cute and comfortable to lounge around in and work out with.

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user jasont1195
Maryland
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

The bubble jacket I purchased has more of a locked shoulder than rounded shoulders
Otherwise I was pleased with my purchase

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jason,

Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user douglasssonieln
South Dakota
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I wish there were more options of clothing, like different styles of tops or pants, Not just a style ith different colors.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Douglass,

We appreciate your feedback on our styles and selections! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user erinl189
Tennessee
1 review
1 helpful vote
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June 12th, 2020
Verified purchase

Acknowledged they received my returned item and refused to properly issue a refund. I had to dispute it through my financial institution.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Erin,

We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.

Best,
Chad

Thumbnail of user mercedesw48
Alabama
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I love everything fabletics. The website is easy to navigate and the clothes are high quality. I will forever be a customer.

Date of experience: July 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mercedes,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user nicholeh7
New York
2 reviews
3 helpful votes
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January 9th, 2017

I love the $10 introductory offer... except they are out of nearly everything.

Why have the offer if your fulfill it? Hmm.

Date of experience: January 9, 2017

Thumbnail of user teodorag
Canada
1 review
10 helpful votes
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May 9th, 2016

Just stay away from this website, unless you want to be unknowingly charged 49,59 $ each month or 67 CAD $!

Date of experience: May 9, 2016

Thumbnail of user joshuas1114
Florida
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I can honestly say the best brand of clothes as far as a comfort I have ever owned. Thank you so much!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Joshua,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user heliebers
Florida
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Amazing Experience. I really love my shorts. I want to buy more of them, and I already have three in different colors.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Helieber,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user aashleshad
Canada
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Quality fabric, and fits for its size as given. I love the colours that I bought and can't wait to use them!

Date of experience: May 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aashlesha,

Thank you for your review and for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.

Best,
Renz

Thumbnail of user angelas203
Canada
3 reviews
0 helpful votes
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May 19th, 2022
Verified purchase

I've had no problems with returns or exchanged, customer service is very accommodating.
Fabletics offers the best leggings and the best prices.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user allyc57
Ohio
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Site is easy to navigate and I love the options. The models do a nice job of showing how the pieces fit

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ally,

​We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user irisd90
Virginia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I was not clear on how the membership worked. The chat agent who assisted me (even via chat) came across as friendly.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Iris,

Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user kenyal21
California
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I received a size to bug and they sent me the right size immediately after my request. This was a great experience

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kenya,

Happy to hear that your concern was taken care of! Apologies once again for the trouble, but happy it all came together in the end. Have a great day!

Best,
Renz

Thumbnail of user anelitab
California
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

It's so easy to place orders and return the items for exchange (if any). So many styles to choose from. Love Fabletics!

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Anelita,

Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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