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Fabletics has a rating of 3.2 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Great products and site is easy to use! Everything fits just right and is perfect for someone with an active lifestyle
Date of experience: November 1, 2022
Comfort, color and wash is the best! If you don't have any, you need some! I have no regrets with Fabletics!
Date of experience: July 1, 2022
My only problem ordering is narrowing the selection because I want everything! Great quality and fit on everything I have ordered.
Date of experience: August 4, 2020
I ordered last week there is no revert. Number is switched off. Is it a fake website. Can anyone help please
Date of experience: June 27, 2021
Hello Meenakshi,
Thank you for sharing your feedback regarding the order you placed. We've sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
It was Easy to order quick to deliver less than five days so affordable a quality product at a decent price
Date of experience: May 19, 2022
Hello Sharon,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
It was good i think that i will buy from them again they make a very good product for my son
Date of experience: January 4, 2023
Hello Sam,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The clothing is great, and there are deals aplenty, but the monthly opt-out to avoid paying for a "credit" is tiresome.
Products used:
jackets, pants, sports bras
Date of experience: November 4, 2022
Hello Julie,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Monthly Credit.
Best,
Renz
If I felt like doing a review when I received the first email, I would've done it. Stop emailing me please...
Date of experience: September 16, 2019
They barely have any clothes to pick from as a vip member. Don't sign up for vip membership, it's a scam!
Date of experience: July 17, 2021
Hello Anthony,
Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
Having to pay over 55$ per month for a membership is so silly. A membership at that price should be yearly.
Date of experience: December 1, 2022
Hello Courtenay,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
It was an absolutely terrible experience. I feel like this is a scam. I would never ever recommend this to anyone.
Date of experience: November 1, 2022
Hello Joyce,
Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It was a horrible experience I've asked four times for a return label and have yet to one sent to me.
Date of experience: May 19, 2022
Hello Ashley,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the return label. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Well, I thought 2 for 24 bucks. I got one and paid 49 bucks extra lured to a subscription. Not good.
Date of experience: August 1, 2021
Hi Dennis,
We appreciate your feedback on our VIP deals and offers! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Fabletics has great quality merchandise. I have had to do returns and exchanges also and those were very quick and easy.
Date of experience: August 4, 2021
Hello Ainslee,
We are delighted to hear that you had a great return and exchange experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!
Best,
Nelle
My experience at your store has always been a positive one. Your staff is very serviceable and knowledgeable on your product
Date of experience: June 1, 2022
Hello Emilly,
Thank you for the great feedback regarding our Member Services Team and the products we have. It has been a pleasure doing business with you! Have a fabulous day!
Best,
Lia
I love the online shopping. The website is very easy to navigate and it pretty true to actual colors of items.
Date of experience: June 4, 2020
Hello Shannon,
Wow! We are happy to hear that you are satisfied with our website! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
A bit confusing w purchasing using a credit and skipping a month. But once I used those features, it became easier
Date of experience: June 1, 2021
Hi Amanda,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Cathy
Did not give me my whole order and overcharged me Talk to somebody about a refund and still never got it
Date of experience: August 4, 2022
Hello Jamie,
Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Fabletics is a staple item in my closet. The products are trendy, well made, wash well, look great, and are comfortable.
Date of experience: November 1, 2022
Hello Jill,
Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I love the options but the main prices I want are not covered with my credits or don't come in long.
Date of experience: February 17, 2022
Hi Samantha,
We appreciate your feedback on using your credit! We will be emailing you right away for assistance.
Best,
Cathy
Some items have been great, others not so much. The seams are very rough and scratchy and the leggings run small.
Date of experience: February 16, 2022
Hi Deena,
We appreciate your feedback on the fit and quality of your purchase! We will be emailing you right away for assistance.
Best,
Cathy
I have not been very impressed with the quality of the clothes. This is in the fabrics, stitching and overall fit.
Date of experience: May 1, 2020
I have asked/called Febletics twice and I am still being charged 49.99 for the VIP account which I did not ask for, They tell me I won't be charged again but one again I have been charged.
Date of experience: October 13, 2015
The worst experience I have ever had buying online from any brand.
I liked the shorts. I liked them so much that I recommended them to my family. Guess where my family lives... We all have the same address. So they did not respect my recommendations (they offer credit of $40 if you refer a friend), they canceled the orders of the three referrals I made, and then did not let me get the VIP discounts - the ones I was supposed to get as a VIP member. They thought I was scamming. I called and contacted them various times to clarify; other members of my family did as well. We each explained and gave a lot of information about us, enough to describe and clarify the case for them. They said they were going to escalate the issue and solve it. I never heard back from them with the solution.
Then there was this item with an additional discount for VIP members. The price for me changed when I added it to the cart. I asked the reason for it and GOT IGNORED on the Facebook chat. I called after that, and they told me they were going to solve it; they also told me again they would "escalate it"... I had the same result again; no response at all.
So, as a customer, they made me explain more than I should have; they ignored me, did not respect their offers, and made me feel weird because I was being treated as a scammer. Therefore, just the worst experience I have ever had buying online. I liked the shorts, but they are not the only ones offering good shorts. I am never buying anything from that brand. It is not worth it.
If they cannot help me with something that should not be that complicated, I don't want to risk having a different issue in the future after knowing the customer service they provide.
The best recommendation I could give any person reading this is: Stay Away from this brand. There are so many other good options.
Date of experience: October 7, 2021
Hello Raul,
We sincerely apologize for the negative experience you have encountered with Fabletics. We deeply value your business with us and we'd like to make it up to you. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello James,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia