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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,614
Neutral
264
Negative
1,138
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,516)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user christopherm2524
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Charged me without notice, or late notice I'm not writing 50 characters to explain

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for taking the time to leave a review and your feedback about the charge that you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user diannes457
Arkansas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I want to cancel. Didn't know it was a membership. Please help me cancel.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dianne,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user adrianav115
California
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The girls in the store were so helpful and found exactly what I needed.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Adriana,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user jackb1604
Nevada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

These are some of the most comfortable shorts I own. I have 4 lined short they I use everyday to work out in. They have only satisfied me.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user shelbyf23
Minnesota
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I have been a fabletics customer for 4 years now. It is my go to for all of my athletic gear from running to yoga to lounge wear.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelby,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user tammyk122
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

The yoga pants I received are awesome, but even the largest size is tight on my large body, but I expected that. I still can wear them however!

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Thumbnail of user caril33
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I was angry that my monthly draft was increased significantly with no advance notice.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cari,

Thank you for taking the time to leave a review and your feedback about the fee increase is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user annw1041
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The fit if these merchandise are just right. I like the styles as well

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user allyssao3
Washington
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

I never received over half the items i ordered and it's been two months.

Date of experience: March 10, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Allyssa,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user emilyw910
Georgia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I got the snake skin leggings not even six months ago and there's a hole in the butt. I thought they were good quality but I guess not.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user amandad1741
Colorado
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Very easy to navigate site and the clothes are amazing. I LOVE the shorts

Date of experience: August 23, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user coris37
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I bought a couple pairs of the same shorts. One was to big and the other was to small. Most items seemed not to fit correctly according sizing.

Date of experience: October 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cori,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user tylerm467
California
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Some of the more popular items tend to be out of stock when ordering very fast.
The items I do get (that fit) are a very good value.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tyler,

We are sorry that the items you like were out of stock. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user albertg449
Texas
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

All products from Fabletics are excellent. The one issue is the extremely slow shipping.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Albert,

We appreciate the feedback you shared regarding our shipping policy. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user angelinam166
New York
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I forgot to skip my monthly offer. I was charged but never received anything

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Angelina,

Thank you for sharing your experience with skipping the month and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user brettg197
DO
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Really enjoying the clothes from fabletics! The shirts and joggers are comfortable to wear.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brett,

It’s great to read your feedback about your purchase and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!

Best,
Allison

Thumbnail of user jamesk2952
Texas
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

One of the worst customer experiences I've ever had. This was my first time shopping here and I will never be back and will be a lifelong detractor.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user leal142
California
1 review
0 helpful votes
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June 12th, 2020

No stock ever for sizes. VIP monthly withdraw can not be used for sale items. VIP members pay full price. What's VIP about that?

Date of experience: May 22, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lea,

Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this may have caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user abigailw23
Michigan
1 review
0 helpful votes
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December 12th, 2018
Verified purchase

I called with a lot of questions about sales and my membership credit and the worker was very helpful, polite, and patient with me

Date of experience: December 9, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Abigail,

Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user shawnn149
Canada
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

I exchanged a purchase because I needed to change the size. Its been almost three weeks and I have still not received the product.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user rochelles138
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I'm confident that I will love what I buy (quality is wonderful, but I also know that if I don't, I can return or exchange the item with very little effort

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rochelle,

We are glad that you are satisfied with the items you purchased and the services we provide for our members. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user virginias1240
Connecticut
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Oh my! The prices was right, the quality, the options too many.

I'm sorry I had to cancel because of circumstances beyond my control.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Virginia,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user amyw1486
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

The clothing is great, the leggings especially are my new favorite, but more often than not they are out of stock in my size.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.

Best,
Zeth

Thumbnail of user moirag23
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The blue pants I ordered fit beautifully. I would have been happy with a more natural fabric but the fit is good for me!

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Moira,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jaylae7
Canada
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I've yet to receive an item that I didn't love, and I've ordered about a piece a month since the site opened. Love Fabletics!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jayla,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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