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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user annd928
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I have almost every pair and color and only displeased with one.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user bradc487
Colorado
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I've enjoyed wearing the pants the most due to a cold winter.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Brad,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts and pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user isabellez4
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Everything was easy to manage from order entry to receiving shipping notifications and status of my order

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabelle,

We are glad you are enjoying our products and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user avav22
Minnesota
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Never listened. Never got my package NOR refund! I'm unhappy with Fabletics

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ava,

Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user andrewm2688
Minnesota
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

When the product finally arrived I was pleased. The shipping took forever.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user antonellag12
District of Columbia
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

I got 2 pair of leggings and I love them. I hope they last forever! Good quality

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonella,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user katiep438
Georgia
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Last purchase sneakers. Took 3 weeks to get. And subscriptions to purchase items is not for me.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Katie,

We value the comments you made about our shipping time frame and the VIP membership. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user annac1316
Texas
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

The $50 a month is a good price for an outfit or leggings but the selection for outfits at that price point isn't real.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with our Member Services Team. We’ll be sending you a private message right now. Thanks!

Best,
Clark

Thumbnail of user ashleyg298
Oregon
1 review
0 helpful votes
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December 31st, 2019
Verified purchase

The site makes the shopping experience easy, and I love the pieces I got! Two bras and a pair of leggings. Everything fits great!

Date of experience: December 28, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ashley,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Nelle

Thumbnail of user sheilam1028
California
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I love the quality of the leggings that are not see through, the double material is amazing.

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Sheila,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user fritzk16
Illinois
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Excellent experience and excellent products. I am very satisfied with all of the items I have ordered.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fritz,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user beckyc303
Wyoming
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Great I order only what I love and let points build up if I don't. I love that the have tons of new stuff.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user myeashab
Georgia
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Clothing didn't fit the way it was advertised! Don't like the padding in the sports bra! The pocket on the paints really isn't useful!

Date of experience: November 1, 2020

Thumbnail of user bobbil60
Wyoming
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

They did not fit at all! They are not true to size. Very expensive for the quality.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Bobbi,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user alejandrob170
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I don't have time to claim but I never received my item

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Alejandro,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user danielo653
Washington
2 reviews
0 helpful votes
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March 15th, 2022
Verified purchase

I love the feel of the clothes from Fabletics. I was a little unsure of how the fit was due to the fact that you cannot try them on

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ryan,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user stephaniew1519
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I was told they were a dupe of lulu so I tried them and I find the seam at the top quite uncomfortable. The only thing I liked was the pockets.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephanie,

Thanks for sending your review! Your feedback about our product sizing and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user gwenr43
Texas
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I cancelled my membership a long time ago! And now I see you have been charging me for WHAT? CANCEL my membership and refund my money or I WILL have my attorneys get on this for me.

Date of experience: April 8, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Gwen,

We sincerely appreciate the feedback you shared! Our Member Services team will get in touch shortly to assist you further.

Best,
Nelle

Thumbnail of user ellaw45
Mexico
1 review
0 helpful votes
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February 11th, 2019
Verified purchase

Look forward each month to "My Picks". The site is easy to navigate. Love the option to "skip this month".

Date of experience: February 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ella,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy

Thumbnail of user paigek119
Illinois
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I got all of my pieces as promised and on time. They all fit great, and I love wearing them!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Paige,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user bd160
California
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

I liked the standard shorts with liner but got the large, which was too big, then tried the medium which was too small for casual use.

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Benjamin,

Thank you for writing a review! We would love to assist you further with the concern you had with sizing. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Thumbnail of user morganm400
Massachusetts
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

So beyond satisfied with my Fabletics membership. So many discounts and their leggings and athletic tops are my go to.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Morgan,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user tims1454
Ohio
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Can't believe I purchased from you and you sneak me into a $55.00 a month service! Hope you feel good

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tim,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user alexisp431
Michigan
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I have tried to permanently cancel and they tell me it is and then I continue to be charged.

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alexis,

We appreciate the feedback you shared regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user adilf6
Minnesota
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love my Fabletics apparel! Been buying Fabletics for a while now and have not been disappointed with a single purchase

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adil,

Thank you for the great feedback on the products you purchased from us! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in Fabletics!

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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