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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user jenr206
Pennsylvania
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I purchased the high waisted pants and they don't stay up. I was very disappointed with that. Oh did I mention I bought 4 pairs! Ugh!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user amberh839
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Great products, great delivery time, great customer service

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

We are glad you are enjoying our products and delivery timeframe! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user dolorest51
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Have not had issues since joining. Each purchase has been a great experience and the clothes fit perfectly

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dolores,

Thank you for the lovely feedback! We are happy that your items are a perfect fit! We are glad you are enjoying our products. Have a fabulous day!

Best,
Jane

Thumbnail of user christinev762
North Carolina
1 review
1 helpful vote
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May 29th, 2022
Verified purchase

Great product, I love that they are size inclusive. My husband loves the mens line. So soft and comfy.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user davidc6295
Florida
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Generally happy. I wish the underwear liner had a pouch design that would provide support and better fit.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user cynthiap1210
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Looking fabulous while working out matters! Helps with tummy control and flexibility to move around. Loving my new training wear.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user andreas2050
Indiana
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

The last set I got are so thin you can see through them.

Date of experience: April 6, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Andrea,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you got from us. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user barbm279
Georgia
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Expensive, Items not in stock
Slow shipping methods

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Barb,

Thank you for taking the time to leave a review. Your feedback about our pricing and shipping/delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user donnak564
Connecticut
1 review
0 helpful votes
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September 5th, 2020
Verified purchase

Quality and comfort combined. Some unique detail.
Fits according to size. Use for exercise or going out.

Date of experience: September 5, 2020

Thumbnail of user yurim13
Texas
1 review
1 helpful vote
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July 27th, 2019
Verified purchase

Everything fits great! Love the materials. Leggings are very comfortable and maintain their shape even after several washes.

Date of experience: July 27, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Yuri,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user michellev1129
Maine
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Poor quality and overpriced. I've gotten better athletic gear at Walmart!

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Michelle,

Thank you for providing feedback about your experience with the product quality and prices. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user justinb1418
Virginia
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Best workout clothes ever, no problem with ordering from there fast shipping very pleased overall

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Justin,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and the services we offer. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Allison

Thumbnail of user nicoler1617
Hawaii
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I am pleased with my purchases. The fit is always great.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Nicole,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchases! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user lindsaym283
Colorado
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

Loved all of my pieces I ordered and at a great price!

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lindsay,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user vanessas827
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I loathe ordering online because of the shipping duration- everytime

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Vanessa,

Thank you for writing a review! We value your feedback on the shipping timeframe and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user markusj15
Colorado
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Fabletics is a great place to shop, with the most comfortable and stylish cloths.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Markus,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user oscarp241
New York
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

The Shirts that I received were way smaller than expected.

Date of experience: April 1, 2023

Thumbnail of user lisac4289
Georgia
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

It took longer than any other order I've ever made.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Lisa,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user adriennec190
Pennsylvania
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Love everything about the site and clothing so far

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Adrienne,

Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!

Best,
Mary

Thumbnail of user gabriellex6
Texas
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Shipment never arrived carrier said my unit was vacant. And when I called to reship the items were not longer available. Super disappointed.

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Gabrielle,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you within 48 hours to further assist you.

Best,
Dean

Thumbnail of user kimberlyp204
Nevada
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

The site doesn't play well on my iPhone. Navigation was choppy and pages didn't load or refresh appropriately.

Date of experience: November 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Kimberly,

Thank you for the feedback! We truly apologize for your experience! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

Thumbnail of user christianc589
Colorado
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Nah fr tho these $#*!s good af give me some free $#*! I'm poor (⁠๑⁠•⁠⁠•⁠) it would be highly appreciated trust

Tip for consumers:
Mfs go crazy buy these!!!!! TRUST

Products used:
Shorts and shirt

Service
Value
Shipping
Quality

Date of experience: October 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christian,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user amberu184
California
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Fast and efficient ordering process / & quick delivery!

Date of experience: April 5, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Amber,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison

Thumbnail of user teresas918
New Jersey
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

It was easy to click on the items that were chosen for me. However, I have not received anything yet.

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Teresa,

Thank you for writing a review. We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Nelle

Thumbnail of user janism157
Canada
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Love the things I have. Wish there were more classic styles for all ages and body types. Bit too young at times.

Date of experience: September 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janis,

Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our style selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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